Oh So Cherished Reviews 

212
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I got a Tiny Freshwater Pearl & Gold Baby Bracelet for my daughter last year, she was born extremely premature so it didn't fit until her first birthday which was in March 2026. Within 2 days the gold... See more

Rated 5 out of 5 stars

A beautiful and very well made piece of jewellery. I purchased a gorgeous acorn necklace as a gift and I'm positive that the recipient will love it as much as I do! Amazing quality and the perfect s... See more

Rated 5 out of 5 stars

I ordered a beautiful bracelet but it never arrived. Turned out order wasn't processed and it never arrived. It was a present for my Daughters birthday meaning she didn't get her present. It was t... See more

Rated 5 out of 5 stars

Customer service is exceptional! There was an error with my delivery, contacted them and was sorted out that day. An example of how all companies should be run! Have also ordered another item off them... See more

Company details

  1. Jewelry Engraver

Written by the company

I began Oh So Cherished as far back as 2006 and still thoroughly enjoy it! I Design and manufacture beautiful collections of personalised jewellery and elegant personalised leather guest books for weddings and special events. I focus mainly on detail, care and quality sourced components above everything else. I love nothing more than creating a treasured gift for all those special moments in someones life whether it's a grand world adventure and a St Christopher is needed or a beautiful elegant condolence book to mark someones life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.3

All reviews

(212)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

I got a Tiny Freshwater Pearl & Gold…

I got a Tiny Freshwater Pearl & Gold Baby Bracelet for my daughter last year, she was born extremely premature so it didn't fit until her first birthday which was in March 2026. Within 2 days the gold had turned silver and shortly after the bracelet broke. Pearls scattered, glad I saw this before my daughter choked on them. I paid £58 for a bracelet that didn't last more than 2 weeks once she started wearing it. Very disappointed and waste of money.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

A beautiful and very well made necklace

A beautiful and very well made piece of jewellery. I purchased a gorgeous acorn necklace as a gift and I'm positive that the recipient will love it as much as I do!
Amazing quality and the perfect size, dainty but without losing the detail on the acorn or its small oak leaf, it also has a lovely weight to it. The gift box is also a nice touch.
Ordering was easy with the website easy to navigate and postage was very quick. The item was packaged with great care to ensure it arrived undamaged. Over the moon, thank you so much!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Bridal Pin

Ordered ‘The Something Blue Pin’ for our soon to be sister-in-law/daughter-in-law and she loved it! Love the collection of something old, something new etc all on one pin. Beautifully presented too x

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely insanely bad customer…

Absolutely insanely bad customer service and product. I ordered a locket from here for my mums birthday. When it came the quality was god awful and wouldn't even close? I emailed asking for a refund which they replied to, asking to send it back, which I did. Now I have had no response from them after sending multiple emails (sent the package back over 3 weeks ago!) and no refund

25 February 2026
Unprompted review
Rated 1 out of 5 stars

I have had no response from my emails…

I have had no response from my emails regarding a bracelet purchased for me by my mother. The quality of the bracelet was substandard, I sent the bracelet back as requested by the company but I have never received a bracelet back or any refund. To me this us theft on their part. They are now ignoring my emails. Very poor customer service 99800

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Pure quality product with rude unhelpful customer service

I bought a bracelet for my mum’s 60th birthday, expecting it to be a special gift. Unfortunately, the whole experience has been hugely disappointing.

Delivery was slower than advertised, though it did arrive just in time, so I overlooked that. However, the real issue is the quality. Despite being sold as silver, within just a few weeks, it tarnished. The bracelet developed grey patches where the silver had worn away.

I contacted customer service, which was ignored. Other than receiving an automated acknowledgement of receipt, I heard nothing further.

My mum then followed up herself, only to be met with rudeness and unprofessional responses. She was told, patronisingly, that she shouldn’t have worn the bracelet so often, comparing it to “not always wearing your best pair of shoes”, and was flatly told the bracelet couldn’t tarnish, despite clear photographic evidence to the contrary.

Not only was a replacement refused, but the dismissive and insulting attitude added to the frustration. What should have been a meaningful gift has turned into an embarrassing waste of money.

The product quality is poor, the customer service appalling, and the advertising of a good quality silver misleading. At the very least, I expect a replacement to resolve this situation.

4 May 2025
Unprompted review
Rated 4 out of 5 stars

Perfect for Special Occasions

I bought a leather guest book for my wedding, and it exceeded my expectations. The craftsmanship is beautiful, and it felt like such a meaningful keepsake for our big day.

3 August 2025
Unprompted review
Rated 2 out of 5 stars

Lack of customer service

Ordered a baby bracelet and advised 3-4 working days and 2 days delivery. I was advised the order had been dispatched. Queried it again after not receiving(was advised I would get it on the saturday) to be told they were now waiting on the birthstone and provided with a tracking number. After reviewing the tracking number since Tuesday (we are now saturday) and it still hasn't been dispatched. I emailed 2 days ago for some information and not received a response. Really disappointing customer service and I worry I am not going to recieve the bracelet after ordering 2 weeks ago!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my bracelet

Absolutely love my bracelet, would definitely recommend using Oh So Cherished if you want to buy a gift thats a little bit different.
Quick delivery and presented in a lovely box… the perfect gift!

28 July 2025
Rated 5 out of 5 stars

First birthday

Easy to use website, great choice and when the bracelet arrived, presentation was just perfect and great Quality, im hoping it will be something my Granddaughter will cherish for ever..

27 June 2025
Rated 5 out of 5 stars

Gorgeous Bracelet

Gorgeous Bracelet
Simplicity in ordering .
The bracelet was for a friends birthday they packaging was lovely extremely pleased and about to place another order

25 June 2025
Unprompted review
Rated 5 out of 5 stars

5* service

I ordered a bracelet for my Nieces 50th birthday, which subsequently broke. I emailed oh so cherished and was impressed with their prompt response and willingness to help resolve the matter. Despite not being able to return the broken item, they sent a replacement! Outstanding communication and service! Wouldn't hesitate to recommend Oh So Cherished to family and friends. Again 5* service

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely bracelet

Lovely bracelet, bought for my godmother! Arrived very promptly and love the quality. Have to return it as I ordered it too small. Placed a new order.

24 June 2025
Unprompted review

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