Offsite Servers Reviews 31

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always a pleasure dealing with all at Offsite! Although modern systems seem to need less regular intervention, and we don’t see you as often as a consequence, you always provide a first class ser... See more

Rated 5 out of 5 stars

We are a London estate agency with 15 users. We have been working with offsite for 15 years and have had great service and advice from the start when we switched from our in house server to expanding... See more

Company replied

Rated 5 out of 5 stars

RSVP is a rape crisis charity covering Birmingham and Solihull. We have worked with Offsite for some years now. They have provided our charity with such personal, expert and one to one support and kno... See more

Rated 5 out of 5 stars

Thank you My computers were dated, unprotected and slow. They fixed it. Their service was fantastic. They went above and beyond to help me. Downtime for the main server was limited to 30mins at the... See more

Company details

  1. Cloud Storage Service
  2. Computer Store
  3. Drives and Storage Service

Information provided by various external sources

Offsite Servers are an award winning ISO 9001 and 27001 certified Cloud Hosting Based technology company. We remove servers, and replace them with a hosted network IaaS.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

IT Support

Hi Brandon
Many Thanks Again For Your First Class Service
In My Hour Of Need
Kind Regards
Ivan

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you
My computers were dated, unprotected and slow. They fixed it. Their service was fantastic. They went above and beyond to help me. Downtime for the main server was limited to 30mins at the end of one day. By 9am next morning the server was back up and running. They have upgraded 75% of my machines, sorted our security issues and made my life easier.

The 2nd phase was to install the new email systems and now they are working better than ever.

22 August 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! From the service provided by Chris Hodgkiss to the speed of delivery and the product itself is absolutely brilliant! Chris has been so helpful and his tenacity at ensuring he found me the right solution is completely reassuring. Thank you Chris very much.

7 August 2019
Unprompted review
Rated 5 out of 5 stars

Hi do you need IT help and surport contact Offsite Servers you will not regret it.

Hi, Chris thank you for sorting my Mac Book Pro out with Offsite Servers remote support system, Also, thank you for advice on the best ways to use the programs.
The main reason I use Offsite Servers when I meed the IT help they are always there with their fast response to get me up and running again.
I also benefit from the free online tutorials provided as part of their service.
If you are a large, medium or small business and are having IT problems my advice would be to contact Offsite Servers I am sure the will be able to sort out your IT Issues.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Very friendly and knowledgable team

Very friendly and knowledgable team, always quick to respond and assist with all manner of technical issues. Would recommend to any business looking for a reliable technical support team and would also suggest making use of their many varied services.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

Great support from Offsite Servers

Great support from Offsite Servers, talked me through everything and help with all the issues and questions, always helpful and always get back to me quickly. Would definitely recommend

26 February 2019
Unprompted review
Rated 5 out of 5 stars

Thank You

I would like to say how pleased and delighted we are with the professional dealings of the Offsite Servers team. It's really encouraging to liaise with positive, proactive and patient managers who care passionately about the business.

In a world of half hearted promises and where customer service excellence is much promoted but rarely delivered, it's refreshing and pleasing to see it so adroitly delivered.

20 February 2019
Unprompted review
Offsite Servers logo

Reply from Offsite Servers

Thank you for your review, Chris and the team really appreciate any feed back. This is the highest compliment anyone can give us.

Rated 5 out of 5 stars

Fantastic service delivered by Bradley…

Fantastic service delivered by Bradley as always. Thank you guys.

8 November 2018
Unprompted review
Offsite Servers logo

Reply from Offsite Servers

Thank you Mark, Bradley has built a solid knowledge of your systems and really enjoys working with you guys :)

Thank you so much for this review.

Rated 5 out of 5 stars

Offsite go the extra mile for you!

RSVP is a rape crisis charity covering Birmingham and Solihull. We have worked with Offsite for some years now. They have provided our charity with such personal, expert and one to one support and knowledge. As a result our information is even more secure, encrypted and protected in their fantastic hosted desktops. They are also friendly, warm, approachable and no question seems "too daft" to them. Finally, we have also been bowled over by the range of different ways that Offsite has supported the work of our charity, it means so much to us and shows how they go above and beyond what most businesses do.

23 July 2018
Unprompted review
Rated 5 out of 5 stars

5 stars for Offsite Servers.

For Offsite Servers nothing is too much trouble.
From the smallest of requests to major changes.
We have always received exceptional service and a professional approach.
I can't recommend them highly enough.

16 July 2018
Unprompted review
Rated 5 out of 5 stars

Thanks for the support

You expect a few issues changing such a core service to your business as your email server, which is why most companies stick with what they have (until it fails). Moving our in-house aged Exchange server to Office 365 with Offsite Servers was remarkably painless due to the fantastic support and reassurance from the team. Thanks for the support.

10 July 2018
Unprompted review
Rated 5 out of 5 stars

a fantastic group of IT professionals

a fantastic bunch of IT professionals - friendly, personable, highly skilled and a pleasure to do business with. I have used them for a number of group companies and they always exceed expectations.

6 July 2018
Unprompted review
Offsite Servers logo

Reply from Offsite Servers

Jason, we have worked with you and your companies for many years. I am so happy to read a review it really means a lot to me when people say thank you. Here is to many more years :)

Rated 5 out of 5 stars

Always a pleasure…

Always a pleasure dealing with all at Offsite!

Although modern systems seem to need less regular intervention, and we don’t see you as often as a consequence, you always provide a first class service in dealing with our needs, be it new hardware, storage solutions, software or even just advice!

Many thanks as ever, Guy

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended team with responsive can do approach

I needed a Wordpress installation setting up on a server on a Sunday night for an event the next day. This was done in quick time, I had direct contact with Philip and his team at Offsite Servers. I was able to just say 'I need this setting up, but don't really know the techy terms for it'

They understood what I needed and got the job done. If you want a provider that can talk your language I would highly recommend Offsite Servers.

25 March 2018
Unprompted review
Offsite Servers logo

Reply from Offsite Servers

We have a varied skill set at Offsite Servers, we pride ourselves on being able to complete the job as we love challenges more so over financial reward if we are able to assist. We are pleased we were able to work with you on this occasion and when people leave reviews its the biggest compliment we can have.

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