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See what reviewers are saying

Rated 5 out of 5 stars

Purchased an item with no fuss, promptly kept informed both by Kovendor and DPD. Needed to cancel the item and managed to catch them just after 5pm and they chased the process upto the local distribut... See more

Company replied

Rated 5 out of 5 stars

Great service all round from Kovendor; I was looking for a specific motherboard for my first PC build, which they offered at a far better price than anyone else. Delivery was free and quick and the it... See more

Company replied

Rated 5 out of 5 stars

It's my first time buying from Kovendor and it was in the first hour of Black Friday 2024, although there had no special offer or price drop, it's still the best price I've got comparing to other onli... See more

Company replied

Rated 5 out of 5 stars

I had seen a message that my processor would only be delivered on the Monday after ordering on the Friday. The following day I received a message to say that my CPU was going to be delivered today ( S... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

Kovendor is the UK's retailer of computer hardware and PC components. Customise PCs for gaming, Computer Peripherals, Gaming Laptops and much more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service as always genuinely…

Excellent service as always genuinely one of the best companies to deal with comuninations are brilliant they keep you well informed throughout.

23 December 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Happy New Year!!!

Thank you for trusting us , please anytime we are here for any questions, your review is giving us the courage to continue !!!

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Great price,great service,world…

Great price,great service,world class.👍DF.

20 December 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Happy New Year!!!

Thank you for choosing us for your order. We hope to hear from you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Very fast delivery and extremely good…

Very fast delivery and extremely good pricing. Ordered a AMD 7600 AND ASRock motherboard. They were the cheapest by far. Not built yet but all looks in tip top condition.

11 December 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Happy New Year!!!

Thank you for choosing us for your order. We hope to hear from you again.

Best Regards
Kovendor Team

Rated 1 out of 5 stars

Not impressed

Unknown to me before purchase, they would not ask the courier user to deliver to a local collection point so I could get it over the weekend or after work. Delivery to house only during office hours, Monday to Friday. Only thing I could change was the day.

9 December 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer

We tried our best to contact our DPD account manager but he mentioned our contract is limited and if we want extras we have to pay and we don't want to pass that charge to our customer as most companies are doing with DPD,

We did our best to keep in touch with you every email without delay as we support 24/7 email customer service.

We apologise for anything we cause,

We want to wish you a happy new year.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Great service all round!

Great service all round from Kovendor; I was looking for a specific motherboard for my first PC build, which they offered at a far better price than anyone else. Delivery was free and quick and the item arrived well packaged in perfect condition. I wouldn't hesitate to recommend them and would definitely use them again in future. Cheers!

6 December 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for this amazing review, you give us the courage to continue our job and keep the prices as low as possible with DPD next-day delivery for free of orders over £30,

We hope to see you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Kovendor acted swiftly and professionally

Purchased an item with no fuss, promptly kept informed both by Kovendor and DPD. Needed to cancel the item and managed to catch them just after 5pm and they chased the process upto the local distribution manager and DPD returned it. A refund was promptly issued and once again confirmed swiftly. I am honestly very impressed despite not actually completing the order and will happily use them again.

3 December 2024
Unprompted review
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

We would like to thank you for giving this amazing feedback, gives us the courage to continue our amazing service,

It is our pleasure to help our customers, We are sorry for delaying calling you back, but we tried our best to contact the DPD account manager to hold the product,

We really want to see you again and we are here for any questions don't hesitate to contact us :)

Best Regards
Kovendor Team

Rated 5 out of 5 stars

I had seen a message that my processor…

I had seen a message that my processor would only be delivered on the Monday after ordering on the Friday. The following day I received a message to say that my CPU was going to be delivered today ( Saturday) so I was very happy about that. Great service from Kovendor as a first time user. Will use again.

29 November 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We are doing our best to dispatch the product as soon as possible so the DPD may deliver more quickly than what the system says on our side,

But we are happy you got it and we really want to see you again :)

Best Regards
Kovendor Team

Rated 5 out of 5 stars

First time buyer, satisfied

It's my first time buying from Kovendor and it was in the first hour of Black Friday 2024, although there had no special offer or price drop, it's still the best price I've got comparing to other online marketplaces. And the product is delivered for free two days later in good condition. I am not sure what else I can ask for (got some pretty bad experience from Amazon just now...)

21 November 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We try to keep the lowest prices on most of our products, As our team is working hard with UK distributors to bring the best deals for our customers and give more people the components they desire at better prices, We are Gamers/Family/Office also customers and we truly understand our customer what they want.

We hope next Black Friday will break the Market.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

A 5 Star Company

A prompt, first-class customer service response was provided due to an order placed in error. A subsequent order for an MSI motherboard, a case and a power supply was supplied at a competitive price. This second order also required intervention from customer services which was also efficient, warranted and safeguarded my purchase. Components have been running smoothly for a fortnight now. A very good customer experience.

11 November 2024
Unprompted review
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. Our pleasure always to help our customers , it was really nice to talk with you and we are here for any questions or help with your future product :)

Best Regards
Kovendor Team

Rated 5 out of 5 stars
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We hope to hear from you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Returning is never easy but made easy with outstanding communication

I hadnt come across this ccompany before looking for a Rog Aio that had only just been released, they offered it at a cheaper price than anywhere else, was delivered quickly and no issues, however after a 6 week period the item failed, I contacted them and they responded within minutes, they told me to report it to Asus, I got conformation from Asus and then the good people at Kovendor, arranged collection, explained how to pack it correctly and oversaw the entire return process to Asus, I was updated at regular intervals, told what to expect and as soon as Asus confirmed the issue the product was refunded, having a product fail happens ever now and again, but to have a Kovendor go above and beyond to make sure I was happy and informed was a real pleasure, I can not praise their commitment to make sure that I was satisfied highly enough, other companies could learn alot from Kovendor. I will be using them as my go to first option as their customer service and helpful advice is amazing, I can not praise them high enough 5 star experience, FAULTLESS, best service I have received for a long time. Really do wish them every success in the future . Amazing

8 November 2024
Unprompted review
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. Our pleasure always to help our customers , it was really nice to talk with you and we are here for any questions or help with you future product :)

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Great service

easy to find the product really competertive prices and very fast delivery

15 October 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We hope to hear from you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

I never have heard of this site before…

I never have heard of this site before but thought I would give it a try due to 5* reviews on TrustPilot. I bought a BeQuiet Pure Power 12 M PSU, was £20 cheaper than elsewhere. And glad I did, it came in good condition, but the inside of the box had a bit of debris. Apart from that, it was all working and good. Might browse some more deals in the future.

High Recommended.

15 October 2024
Unprompted review
Kovendor logo

Reply from Kovendor

Thank you Dear Customer for ordering from us,

Every word gives us the courage to continue our work and we really thank you for trusting us.

Best Regards
Kovendor Team

Rated 4 out of 5 stars

Almost perfect !

Good product at a reasonable price. Delivered promptly and very well packaged. Would have been a "five star" had the fixing screws been provided.

9 October 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order.

We apologise for the screw, we really appreciate you taking the time to report that, we will pass it on to the distributor.

We hope to hear from you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Would recommend

Item I bought was out of stock but they upgraded for free as the issue was on there end. Thanks again

26 September 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We hope to hear from you again.

Best Regards
Kovendor Team

Rated 5 out of 5 stars

Highly recommended

Good friendly customer service and really fast next day delivery plus had the item i wanted at the lowest price.

24 September 2024
Kovendor logo

Reply from Kovendor

Hello Dear Customer,

Thank you for choosing us for your order. We hope to hear from you again .

Best Regards
Kovendor Team

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