Glitches purchase process lately has prevented me from using a previously stellar service. The inadequate and impersonal customer assistance mechanisms (bot & email tickets) only exacerbate the proble... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make m... See more
Company replied
After several positive reports, I'm compelled to state that efforts to give them my ongoing business yesterday and today are frustrating, at best. Both nights as is my wont, I attempted to buy arou... See more
Company replied
Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.
Company replied
Company details
Written by the company
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Contact info
Level 17, Unit 17-3 & Unit 17-3A Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City No. 8, Jalan Kerinchi, 59200 , Kuala Lumpur, Malaysia
- +603 27128957
- support@offgamers.com
- www.offgamers.com
3.0
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It didn’t reach the person it was…
It didn’t reach the person it was supposed to to I feel robbed
31 May 2026
Unprompted review
Reply from OffGamers
Hi Tony, We're truly sorry your gift didn't reach the recipient — that's not the experience we want for you. Could you please share your Order ID or Support Ticket ID here so we can investigate this right away? Thank you. — OffGamers Team
Trust website and fast
31 May 2026
Unprompted review
Reply from OffGamers
Hi Islam, Thank you for trusting us! Speed and reliability are core to what we do. We appreciate the kind review and hope to serve you again soon. — OffGamers Team
hi my douyin account userid …
hi my douyin account userid 36019790723 not not receive the credit
30 May 2026
Unprompted review
Reply from OffGamers
Hi, We're sorry your Douyin credit hasn't arrived yet. Could you please share your Order ID or Support Ticket ID here so we can trace the delivery and assist you? Thank you. — OffGamers Team
I have two keys i purchased and i can't…
I have two keys i purchased and i can't redeem them.
30 May 2026
Unprompted review
Reply from OffGamers
Hi Luca, We're sorry to hear the keys couldn't be redeemed. Our team has flagged your case for immediate review and will follow up with you directly to resolve this. Thank you for your patience. — OffGamers Team
Fast and reliable
30 May 2026
Unprompted review
Reply from OffGamers
Hi Jamario, Thank you for the kind words! Fast and reliable is what we strive for every day. We appreciate your support. — OffGamers Team
Reply from OffGamers
Hi Lina, We're truly sorry for this experience — a used card is never acceptable. Our team has flagged your case for immediate review and will follow up with you directly. Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi Fadhil, Thanks so much! Glad the top-up was cheap and easy. Appreciate the support and hope to see you back at OffGamers soon. — OffGamers Team
My order im still waiting for it
29 May 2026
Unprompted review
Reply from OffGamers
Hi Kinggemini, We're truly sorry your order is still pending — this is not the experience we want for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi MD SUMON RAHMAN, Thank you for the kind words! It means a lot to be considered a trusted site. We appreciate your support. — OffGamers Team
Reply from OffGamers
Hi, We're truly sorry for the issues with your token delivery. Our team has flagged your case for immediate review and will follow up with you directly to resolve this. Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi SM, We're really sorry to hear the card was already used — that's certainly not acceptable. Could you please share your Order ID or Support Ticket ID here so we can investigate and assist you? Thank you. — OffGamers Team
I have just purchased two codes one for…
I have just purchased two codes one for $15 and another for $30. The codes are not working please advise
26 May 2026
Unprompted review
Reply from OffGamers
Hi Simon, We're truly sorry both codes are not working. Our team has flagged your case for immediate review and will follow up with you directly to resolve this. Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi Samara, We're really sorry you're having trouble completing payment. Our team has flagged your case for review and will follow up with you directly to help resolve this. Thank you for your patience. — OffGamers Team
Refund
Very very very bad im trying to refund from more than 5 but no one respond to me i provide them withh all proof they want but nothing happened
20 May 2026
Unprompted review
Reply from OffGamers
Hi Ali, We're deeply sorry for the delay in responding to your refund request. We've located your order and our team will follow up with you directly. Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi Christopher, We're sorry for the trouble with your refund request. We've located your order and our team will follow up with you shortly. Thank you for your patience. — OffGamers Team
Great Service on all aspects
Great variety, multiple payment options, fast delivery, authentic products,trustworthy ,everything is just about excellent.
24 May 2026
Unprompted review
Reply from OffGamers
Hi Wadhah, thank you for the wonderful review! Great variety, multiple payment options, fast delivery, and trust are exactly what we work for. See you again at OffGamers!
I have just paid for 2 razer gold cards…
I have just paid for 2 razer gold cards and not received my codes in my order history it just says verifying I thought this would be sent instantly to my email
24 May 2026
Unprompted review
Reply from OffGamers
Hi Victoria, We're really sorry your Razer Gold codes are still showing 'Verifying'. So we can look into your order right away, please send us your Order ID or Ticket ID at support@offgamers.com. We'll get this sorted as quickly as possible. — OffGamers Team
Reply from OffGamers
Hi Fadia, thank you for the review! Affordable prices and smooth transactions are what we strive for. See you again soon at OffGamers!
I like it and very good
24 May 2026
Unprompted review
Reply from OffGamers
Hi Vake, thank you so much for the kind words! See you again at OffGamers!
Excellent Service!
After the usual easy transaction process I received my Nutaku Game Code in less than 30 seconds. This just GREAT!!
23 May 2026
Unprompted review
Reply from OffGamers
Hi Andreas, thank you for the review! Under 30 seconds for a Nutaku Game Code — that's exactly the speed we aim for. See you again at OffGamers!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.