We hired on three separate occasions in 2021 and the service was excellent. Cars were in great condition - particularly enjoyed the new style Toyota RAV4. Zero hassle and competitive pricing. Also hir... See more
Company replied
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We hired on three separate occasions in 2021 and the service was excellent. Cars were in great condition - particularly enjoyed the new style Toyota RAV4. Zero hassle and competitive pricing. Also hir... See more
Company replied
I use Number One Car & Van hire & would not use anyone else again. From enquiry to return their service is 5⭐️ Great value & a hidden gem Moses who is always so welcoming. Vehicles are spotless, offic... See more
Company replied
Our choice was driven by cost and Number One Car & Van Hire was the cheapest. That said the hire process was smooth and efficient and didn't take too long and the van was clean and in good working ord... See more
Company replied
The service from Number One Car & Van Hire was decent overall. The cars and vans were in good condition and reasonably priced. Booking was straightforward, though having to make payments over the phon... See more
Our dedicated team ensures that you receive the highest quality service. We value our customers satisfaction, therefore you are guaranteed quality and reliability. That's why we are Number One. We are now on Facebook and Twitter, so follow us for up-coming deals, offers and promotions from Number One Car & Van Hire.
Cardcity House, Hackbridge Station, London Road, SM6 7BJ, Surrey, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Helpful and polite staff.
Easy process from start to finish.
I've hired from this company twice and it was a great experience both times. Hassle free and good value for money. The team are friendly and helpful, definitely recommend.

Reply from Number One Car & Van Hire
After being let down at the last minute, a call to No1 soon turned my panic to joy as they found me a van to use for the weekend. Panic turned to joy with friendly helpful staff, would definitely recommend them.

Reply from Number One Car & Van Hire
A good local company. Pass the "Ronseal - do what they say they will do" test. Have used for a number of years and will have no hesitation in using again.

Reply from Number One Car & Van Hire
5* service great prices friendly staff and very helpful

Reply from Number One Car & Van Hire
They were punctual and the gentleman who handed over and received the car was friendly and very helpful. I appreciated the patience. And will be hiring through them again.

Reply from Number One Car & Van Hire
Very pleased to find this local company. Good service and good value. The automatic van is amazing and very comfortable to drive. Will definitely hire again shortly.

Reply from Number One Car & Van Hire
Very helpful and booking is so easy, my car went into the garage for 3 days was ment too be 2 so I had too extend the hire which was very easy
Cars are lovely and clean and have all the added extras
Highly recommend

Reply from Number One Car & Van Hire
Professional staff and a lovely speedy service. Competitive prices. I will be using them again for my van hire needs.

Reply from Number One Car & Van Hire
Always my go to for van hire. Efficient and professional

Reply from Number One Car & Van Hire
The van I was allocated was dirty and stained inside and so decide to upgrade at cost - Very nice vehicle then.
My concern - Having the van checked and signed out by staff had a very "laid back" approach, and the comment " no need to check as it's new and no damage", but I checked and found some damage, so noted and took lots of pictures.
On returning the vehicle, it was checked by the same person as if he was a forensics officer at a crime scene. The van was just as it was and I saw such a disgruntled look when he saw no damage. I was then told "ok and to go", but I would not be provided with the signed copy to say all was ok. So I had to take a photo instead for a copy of my records.
I doubt I will use the services again or indeed recommend

Reply from Number One Car & Van Hire
Pleasant staff, easy transation. no unexpected surprises.
Will use again.

Reply from Number One Car & Van Hire
No deposit to pay, like other hire companies. Collection of the van was fast. No waiting around. Receptionist was on the phone when we walked in, but she said she would call them back as we were waiting

Reply from Number One Car & Van Hire
Good price, good comms, vehicle in great condition. Great service

Reply from Number One Car & Van Hire
Hired vans here several times - they've always had availability and advised on what would suit my requirements

Reply from Number One Car & Van Hire
Such a quickly and easy process to book a van for my house move- Can was clean and in great condition. Smooth handover and pick up and were very flexible as needed the van for another half day. I would definitely use them again.

Reply from Number One Car & Van Hire
Fantastic Van at a great price, excellent service and very friendly personnel, extremely recommended A+++++++++

Reply from Number One Car & Van Hire
I rent the occasional car or van from Number One at Hackbridge. Easy to work with, good availability of vehicles, competitive rental rates. My natural rental company to hire from.

Reply from Number One Car & Van Hire
I used Number One Car & Van Hire recently as I needed to pickup a Sofabed, purchased on eBay, from Horley and relocate it into my mother's house in Sutton.
I pre-booked and then found the collection experience smooth and easy (bring your 2 required 'documents with you to keep it simple..)
The van I picked up was excellent, very clean and ideal for my needs.
The return process was also completed efficiently and I will be back to Number One if I have a need for another hire vehicle.

Reply from Number One Car & Van Hire
Excellent service and no hassle experience. Decent van at a good price. Would definitely use them again.

Reply from Number One Car & Van Hire
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