Nuffield Health Reviews 

They tried to take money from me that was not owed. I ended up in a prolonged email dispute with them, where they refused to listen to me. They refused to liaise with my insurance company, and then threatened debt collection. When I complained they said they were investigating the complaint but it took months with no response. They breached a subject access request. I threatened to sue and they investigated and resolved the complaint in my favour in under 2 weeks. I was issued a refund. Rude and dismissive staff and you have to actually send a notification you are going to sue them for them to do anything.

The care was first class,the staff couldn’t do enough for you
The treatment on my knee went very smooth better than expected no Problems after operation thanks to Mr Stittson& his Staff.

I had a total knee replacement with mr vanketesh from the consultation right up to the op brilliant the staff on the ward excellent. Has for the physio dave bown brilliant from day one right up to now being signed off great job nuffield health .

Excellent program, getting confident with my exercises. Matthew is absolutely fantastic.

Very professional and friendly

I had an ophthalmic procedure with Mr Rhys Davies. From my initial consultation to my review appointment everything went smoothly. Mr Davies & all the staff were very friendly & professional.

I recently had total hip replacement surgery at the Manor Hospital, Oxford. My surgeon was excellent from start to finish. He always provided clear explanations and was very empathetic and supportive throughout. My anaesthetist was also fantastic, he really helped ease my anxiety. The staff, nurses and physiotherapists who took care of me and supported me after my op were all very kind, respectful and professional. The results have been great so far and my recovery is progressing well. Huge ‘Thank You’ to everyone at the Manor who helped me through this difficult time, I appreciate you all. Highly recommend.

Great staff and care but the lack of air conditioning made the experience uncomfortable

Since joinging the gym in Farnham its very difficult to get a space on any of the classes. The gym has provided mens only yoga for many months on a monday evening prime time which always has spaces. They do not cater for woman dispite their philosophy of tacking "girls barriers to exercise".
The swimming pool is well maintained but the steam and sauna is covered in black moulds- so I no longer use them.
When I signed up to the gym my sales lady said, "there is no pretentious sweaty betty gym wearers here", so guess my sweaty betty gym wear should be binned, but since I can't get onto a class because Farnham predominantly catered for men I will be keeping my "pretentious brand". Rarely do the staff actually greet or welcome you with receptionists head down. But other than DL there is no other gyms with a pool in the area.

​I was recently a patient at Nuffield Haywards Heath hospital for hip reshaping surgery the standard of care I received was outstanding.

​From the moment I arrived to the day I was discharged, the experience was absolutely world-class.
​I want to extend a massive thank you to my surgeon, Dr. Gibbs, whose expertise, precision, and reassuring manner gave me complete confidence going into the procedure. I also want to recognize the surgical team, specifically Tony, Ged, and Jane, who were absolutely exceptional—professional, kind, and incredibly supportive throughout the entire process.
​The superb care didn't stop when I left the operating room. The aftercare team on the ward was phenomenal. A special thank you goes to Emmanuel, Nathan, Kathy, Kevin and Luciana along with the rest of the incredible nursing, catering and cleaning staff, all who looked after me with so much dedication, patience, and warmth. They truly went above and beyond to ensure I was comfortable, well-managed for pain, and safely back on my feet.
​Please could you ensure this review is passed along to Dr. Gibbs and all the team members mentioned above, as well as their department managers? I want them to know how much I appreciate everything they did for me.
​Thank you again for providing outstanding surgical expertise combined with compassionate, top-tier patient care.
​Warm regards,

I cannot fault the care or attention I was given on my visit. A highly professional and competent team indeed, a huge thank you to all those involved with my short stay. Many thanks!

Excellent service by both medical and support staff

Slick
Cooperative
Cheerful
Welcoming
Proactive
Knowledgeable
The step by step move from the beginning was clear to understand, in the chunk form of the process, enabling me to be stress free and fully engaged and focused on promoting my movement to date.

I really like all the teachers especially Chloe and Michelle. They're very friendly and patient.
The front of house staff are always polite and nice, too.
Sadly it's not easy to get in as a lot of people cancel a few hours before which makes it impossible to arrive on time.

Excellent service from start to finish. The staff were caring and very supportive throughout they couldn’t do enough for the patients.
The consultant Mr Caesar was superb explained everything and checked at regular intervals during the double cataract procedure that I was fine.

Consultant, nurses, staff all great. Hospital, treatment, room great.
Operation successful. Thanks.
One issue: discharged too soon. Extreme pain & resulting limited physio meant one overnight stay was not quite enough. My wife said I looked terrible 😜

Angela, the Aqua teacher at Nuffield Norbury, is absolutely fantastic. She has such a lovely, warm nature and makes everyone feel welcome. She takes the time to talk to all the ladies in the class and communicates clearly, creating a friendly and supportive atmosphere.
Angela has great charisma and pays close attention to everyone in the pool, making sure we're exercising and not missing your moves and using the correct techniques. Every week she brings something different to the class, keeping the sessions enjoyable, varied, and motivating.
She also takes people's health needs into consideration, adapting exercises where needed so everyone can participate with confidence. On top of that, she has a great taste in music, which makes every class even more fun and energetic.
I always look forward to Angela's classes and would highly recommend them to anyone. Norbury