Each time I call, its a 5 minute or more wait time and then the call disconnects. All of my bills are behind and my credit score has tanked because I have not gotten a disbursement since January. Here... See more
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Their lack of transparency, planning and movement for their financial aid department is near nefarious. They have held my funds despite them receiving them for my program. Their lack of transparency... See more
Company replied
I understand there to be a backlog when doing a merge, but the complete lack of transparency and communication is suspicious and fearful. I called last week to check on my disbursements because I... See more
I attended this program because it was at an accelerated pace and I wanted to complete as soon as possible. On the downside, there is so much wealth of knowledge out there that it is impossible to cov... See more
Company details
Information provided by various external sources
National University is a private university with its headquarters in La Jolla, California.
Contact info
North Torrey Pines Road 11255, 92037, San Diego, United States
- www.nu.edu
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 2 weeks
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Years ago NU was great...
My initial experience with NU was wonderful. The counselors and support staff were great in getting me enrolled and into my classes very quickly. I recently tried to reenroll to pursue my degree again and it has been nothing short of disappointing. I have called numerous times, left several voicemails and emails with person that were indicated as my enrollment specialist/advisor and over a week and a half later, I have still not received a return call or email. It is frustrating and disheartening that my experience so far has not been as favorable as my experience in years prior.

Reply from National University
Great university
Great university. I have had the best experience here. Professors are amazing and always very helpful. Advisors are there to support you. Overall, an excellent experience at NU.
Great experience thus far
Great experience thus far! Organized, caring and awesome University! It is making my education possible to receive while being married, mother of five and pursuing my career!
The best teachers I ever had in my…
The best teachers I ever had in my educational journey! ❤️
Not a caring or competent school
Simply put I started at National university in early 2000. I was injured while working. While recovering my advisor never removed me from current schedule as well did little to nothing and messed up much. Now that I am finally able to go back National has tried to not give me my credits. I have been teaching for over 12 years. National never took responsibility nor really fixed anything.

Reply from National University
Overall my experience with National…
Overall my experience with National University has been wonderful. It has been very easy taking my courses online.
Classes and communication
The pace at which classes can be taken is great and convenient. Some professors are more involved than others in regards to planning lessons that help with learning content.
Communication from advisors and departments about logistical things (applications, schedules, requirements) needs a lot of work. Need more transparency and timely responses.

Reply from National University
National University is an amazing…
National University is an amazing University with top notch professors who want to see a student succeed! My experience has been the most rewarding experience I have ever had! Thank you! to all the staff and professors!
Yikes
Admissions was great. Financial aid is very slow, it’s been a month and I still do not know what’s going on. The student advisors did not know exactly which forms to send for the initial credential application, so my first submission was rejected. The instructors are great, which is the only reason I am giving 3 stars and not 1. If I had a do over, I probably would not go with NU.
Also, double yikes. There is no Sandra Franco at NU. I tried to click the search in the email tab and it said no results found. Seriously NU…can you try just a little? Just downgraded to 2 stars.

Reply from National University
My experience with NU has been beyond…
My experience with NU has been beyond stressful and frustrating. I have had to speak with far too many people in just the admissions process. Now, multiple academic advisors and other staff members on an almost daily basis. Too many to keep track of. I have been given a lot of false information which has led me to change my personal schedules and plans. For or a school that prides itself in being a yellow ribbon, veteran founded university, I am beyond disappointed. I looked forward, and still look forward to attending classes, but I am not looking forward to dealing with the extra stress that comes along with it. I believe staff members need to be more educated when it comes to new students and veterans. New processes should be adopted to make things flow much smoother.
To be clear, I have not had any issues with classes or professors. Just staff involved with the admissions process etc.

Reply from National University
I have not yet started school
I have not yet started school; however, every phone contact has been informative. I look forward to starting classes soon.
Horriable expierance!!
Horriable expierance!!! do not attend this university you will regret it. everyone I worked with had horrible customer service. some of the issues I was facing I still have not even had a solution. save your self time & money and go to anthor school.

Reply from National University
Love my school
Not for ABA
If you do not already have a foundation in ABA, NU is not the school. Lack of resources, pretty much on your own, readings are repetitive, no real testing to test knowledge. Only plus is one class at a time.

Reply from National University
Changed my bad opinion of college education
Im an Army Veteran who has attempted higher education three times prior to enrolling at National University. The course structure of one course per month as night classes have really been a turn around in my educational pursuits. I am learning effectively and enjoying college for once I am fourteen months into my degree program for bachelors which is about the halfway point since many credits were given for my military training records. I would encourage anyone especially veterans or active military to attend National. It has been a redeeming istitution when it comes to my opinion of college education and they take care of their students and staff. A very professional and organized place to be a member of. I am looking forward to earning a second and general bachelors after my first degree is completed
Friendly and accessible
Amazing school
Amazing school! Such an easy process to sign up and they check in on you to make sure you don’t need any help frequently which is great. They are super fast at replying to issues. The classes have been great. Professors are super nice and have taught me a lot of new things.
Great university
Great university. Great instructors.
Great advisors. Not a complaint and I’m always done with my degree!
The delay in response is frustrating
The delay in response is frustrating. I feel that due to how rapid the courses are the administration should be rapid paced as well.

Reply from National University
Practical, Affordable, Manageable, but no guidance or support
This university is Great! I love the concept of having online courses and still being able to maintain my full-time job. The professors are very knowledgeable and courses and information is easy to navigate. The only downfall is the financial aid and the lack of attention from administration and advisers. I felt like I navigated my entire course of studies alone.

Reply from National University
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