Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
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Review summary
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Amazing consistent communication…
Amazing consistent communication throughout the entire process
23 January 2026
Reply from NOW Finance
Hi Dwayne, thank you for your feedback. We're glad to hear you appreciated the amazing consistent communication throughout the entire process. Your 5-star rating means a lot to us.
Issa is the best
Issa is the best.
Goes above and beyond, and has excellent customer service.
22 January 2026
Reply from NOW Finance
Jean-Daniel, thank you for your kind words about Issa. We're glad to hear Issa went above and beyond with excellent customer service. Your positive feedback means a lot to us.
Very good customer service with going…
Very good customer service with going through the whole process.
22 January 2026
Reply from NOW Finance
Hi Brendan, thank you for your 5-star rating and for highlighting the excellent customer service you experienced throughout the whole process.
Had extremely great service maria was a…
Had extremely great service maria was a pleasure to deal with ,nothing was a issue
22 January 2026
Reply from NOW Finance
Hi Patrick, thanks for your review. I'm glad to hear Maria made the process easy and was a pleasure to deal with. We appreciate your 4-star rating.
Staff was very helpful the whole…
Staff was very helpful the whole process was very easy, would recommend
22 January 2026
Reply from NOW Finance
Hi Kenneth, thanks for your review and recommendation. I’m glad to hear our staff was helpful and the process felt easy. We appreciate your 4-star rating,
Very easy to deal with and same loan specialist throughout
20 January 2026
Reply from NOW Finance
Hi Emily, thank you for taking the time to share your feedback. We appreciated you noting that having the same loan specialist throughout made the process easy. We aim to maintain this consistent level of service for all our clients.
The people I spoke to was so friendly…
The people I spoke to was so friendly and helpful and very prompt to assist me and my needs
20 January 2026
Reply from NOW Finance
Hi Melanie, thank you for your feedback. We are pleased to hear that the people you spoke with were so friendly and helpful. We appreciate you noting how prompt our team was in assisting with your needs.
Reply from NOW Finance
Kym, thank you for taking the time to share your positive feedback. We are pleased you found our people easy to deal with and the application process quick.
Kept up-to-date
Very helpful customer service. Easy to navigate website when applying for the loan. Kept up-to-date via email, sms and phone calls on every step of the processing
14 January 2026
Reply from NOW Finance
Hi Alex, thank you for your positive feedback. We are pleased you found our website easy to navigate during the loan application process. We also appreciate you commenting our proactive communications at every step.
They were professional and helpful at…
They were professional and helpful at all levels of their service
13 January 2026
Reply from NOW Finance
Duane, thank you for taking the time to share your experience and for your 5-star rating. We are pleased to hear you found our team professional and helpful.
Reply from NOW Finance
Hi Mark, thank you for your feedback on our service. We are pleased you found the process easy to use and efficient. We aim to keep things fast for all our customers.
Fast service
Fast. Friendly service. Was very quick from start to settlement. Highly recommend.
8 January 2026
Reply from NOW Finance
Thank you for your positive feedback Nath, We are pleased you experienced fast service right through to settlement. We appreciate your recommendation.
Excellent service easy no issues fuss…
Excellent service easy no issues fuss straight forward.
17 December 2025
Reply from NOW Finance
Thanks so much, Zachary. We are really pleased you found the service easy and straightforward with no fuss. We appreciate you taking the time to share your experience.
Home Improvement Loan
Applied for a home improvement loan over the Christmas and New Year Holidays. Despite being the holiday period, my application was reviewed and approved. Reasonable interest rates.
31 December 2025
Reply from NOW Finance
Thank you for taking the time to share your positive experience. We are pleased that we managed to review and approve your application promptly despite the festive period. We appreciate you rating us 5 star.
Thank you for making the application…
Thank you for making the application process so quick and easy.
29 May 2025
Reply from NOW Finance
Hi Jo, thank you for taking the time to review your experience. We appreciate you commenting how quick and easy you found the application process.
Easy and hassle free
Easy and hassle free, very quick approval and swift settlement. Would definitely recommend.
19 December 2025
Reply from NOW Finance
Thank you, Kristy, we appreciate your 5-star feedback. We are pleased to hear you found the approval and settlement processes both easy and swift. We value your recommendation.
Excellent customer service
The Customer Service representative was extremely helpful and professional, they were friendly and proactive and assisted me to have my loan finalised promptly and the process was smooth and the website made it easy to upload documents and signing.
22 December 2025
Reply from NOW Finance
Thank you for your excellent 5-star feedback. We appreciate you highlighting how the Customer Service representative made your loan finalisation process smooth and prompt.
Do you need a personal loan Look no further you just found the best
I found the process from application to completion of the loan simple and straightforward. I had a few questions which were answered promptly by the customer service person
Would not hesitate to use again and highly recommend to anyone needing a loan to complete that overdue renovation projects like me or whatever the need may be
11 July 2025
Reply from NOW Finance
Hi Angela, Thank you for your fantastic feedback. We are pleased you found the loan application and completion process simple and straightforward. I will pass on your positive comments about the prompt answers you received from our customer service team. We appreciate your high recommendation.
Quick and easy process
I have always had trouble getting loans through normal banks despite having a full time job and a very good credit score. NOW Finance was my last ditch effort to try and upgrade our family car.
The process was smooth from start to finish. I completed the application in my lunch break and had the money the next day.
12 September 2025
Reply from NOW Finance
Hello Chloe, thank you for sharing your positive experience and your 5-star rating. We are pleased the quick and easy process allowed you to upgrade your family car successfully. We understand how frustrating traditional banking can be, and we aim to keep things straightforward for our customers.
5 Stars 🌟
NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their services to anyone looking for financial assistance and/or advice. Thank you NOW Finance 🙏
16 December 2025
Reply from NOW Finance
Thank you for your fantastic 5-star feedback. We are pleased to hear our brokers were patient and friendly in assisting you with your previous loans. We appreciate you recommending our services to others needing financial assistance or advice.
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