Poor service, incompentant, after multiple calls and emails exchanged the still can't even spell a nam correctly, avoid at all costs.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fault discovered by technician as speed sensor o ring rather than the main drive shaft oil seal which meant that the cost was less than half the original estimate. Brilliant service especially when th... See more
Just bought a k1600gt from them and traded my bike in very easy to sort jack my sales man sorted everything he was spot on couldn't help enough so would totally recommend these
Had my tracker fitted at BMW Motorrad Oxford yesterday. The job was originally estimated at around two hours, but unfortunately I ended up waiting about four hours, so that was a bit longer than e... See more
Company details
Written by the company
North Oxford Garage is a privately owned BMW Motorrad Retail Centre and is part of the William Morgan Group. Our recently refurbished retail centre stocks a range of New and Approved Used BMW Motorcycles with a state of the art brand new on site workshop with fully qualified BMW trained technicians for all of your servicing requirements, and a fully stocked BMW Motorrad Parts and Accessories shop for our customers to browse. We look forward to welcoming you to our retail centre soon.
Contact info
Wolvercote Rounadabout, OX2 8JP, Oxford, United Kingdom
- 01865 319000
- info@northoxfordbikes.co.uk
- www.northoxfordbikes.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
North Oxford - first class!!
Absolutely superb experience at North Oxford Motorrad from start to finish (which incidentally was just 72hrs from taking the test ride to riding away on my beautiful R1250 GS TE Triple Black)!
Elektra made me feel incredibly welcome and calmly put a great deal together for me, including the part exchange of my old bike. Everything she said she would do…she did well, without any prompting.
Collection of my new bike was handled by Rian who, again, was friendly & welcoming, yet thoroughly professional from start to finish.
North Oxford isn’t actually my nearest Motorrad dealer but it’s most definitely the one I’d choose to visit again - first class!!

Reply from North Oxford Motorrad
Making buying a pleasure :-)
I have had a second excellent experience at BMW, North Oxford. Having already bought a S1000RR I decided to trade it in for a GS Adventure for a European Tour I was planning. Elektra and Seb were excellent making the process super easy and enjoyable. Both went the extra mile on advice and customer service. I wouldn't go anywhere else!

Reply from North Oxford Motorrad
Highly recommend this dealership
Purchased a new bike through this dealership, staff members were very helpful from start to finish.
Would highly recommend to use this dealership.

Reply from North Oxford Motorrad
A one very happy with the bike thankyou…
A one very happy with the bike thankyou elektra :))👍👍👍

Reply from North Oxford Motorrad
It was a pleasure to sell my bike with…
It was a pleasure to sell my bike with Electra. The process from start to finish was professional, quick and easy. I would definitely return to her for my next bike purchase

Reply from North Oxford Motorrad
Had a wonderful experience when…
Had a wonderful experience when purchasing my new bike.
Elektra made the whole process easy to follow and showed great customer service.

Reply from North Oxford Motorrad

Reply from North Oxford Motorrad
Purchase, service and sale
My experience from purchase to the sale of my bike through BMW North Oxford has been exemplary. Super efficient, clear and always with a smile. I don’t hesitate in recommending them for purchase, selling or servicing your BMW. Thanks again!

Reply from North Oxford Motorrad
First class service from start to finish
I don’t usually write online reviews but I wanted to highlight the outstanding experience I had recently at North Oxford BMW Motorrad. I’ve been riding bikes for over thirty years and, in the past, found that some dealerships can feel a bit pushy and more interested in making the sale than whether I was happy with my purchase. However I’m pleased to report that this wasn’t the case when dealing with Elektra. Not only was she extremely knowledgeable and helped answer all the questions I had, but she really made me feel confident with my bike purchase. Highly recommended and give that lady a raise! A+

Reply from North Oxford Motorrad

Reply from North Oxford Motorrad
Informative, polite and friendly.
Great showroom, as you would expect with Bmw.
Very informative sales staff. James Kaye and Ben, where both very Polite and friendly and knew what they where talking about. A pleasure to deal with.
All in all, this made purchasing my new bike a great experience. Continued updates giving, and a fast turn around to collect my new bike.

Reply from North Oxford Motorrad
Fantastic service
I've just bought a second hand bike from North Oxford and the service was brilliant. Elektra has great product knowledge and there was none of the usual pushy sales you get from most dealers. In 40 years of experience of bike shops this was the best I've found. Throughly recommended 👍

Reply from North Oxford Motorrad
An excellent service from North Oxford Motorrad
A friend had purchased from North Oxford Motorrad previously, so, I had a degree of confidence. This was a distance sale and Electra was my first point of contact. Absolutely first class service and excellent comms. I was looked after all the way through the purchase and when the bike arrived to its new home in Scotland it was spotless and first class. I shall return here for my next BMW in two years time. Very many thanks and my best regards to all involved in the sale.

Reply from North Oxford Motorrad
Excellent experience
Excellent experience.
I called in to North Oxford Motorrad spontaneously, whilst accompanying a friend who was purchasing a bike from another dealer. I had seen a bike advertised on bike trader previously and thought I would take a look whilst I was in the vicinity. Unfortunately the bike was not there as they keep many second hand bikes off site (if you are going to see a specific bike consider making an appointment). Elektra in sales however arranged for the bike to be brought over whilst we went to pick up the Ducati. An hour or so later we returned and the bike was there, I then did the unthinkable… I bought it!!! The sales team offered me a good price for my part exchange. A week later my BMW was delivered and my part exchange collected from Cheshire. Excellent service throughout from a very informative, knowledgeable and non-pushy sales person.

Reply from North Oxford Motorrad
Excellent service even from a distance.
I must say that even although this was a distance sale, all has went really well. Also excellent service from the delivery driver, who took as much time as I required going over the workings of my new bike. I really appreciated his input. The salesman sent a video of the bike I was purchasing, and was very helpful.
Well done Northoxford motorrad.

Reply from North Oxford Motorrad
First bike purchase
This was my first time buying a motorcycle after passing my test. The information provided and dealing with Elektra was a pleasant experience. Elektra is very knowledgeable and went above and beyond with questions and on delivering my new bike to my work place. Elektra is a credit to North Oxford BMW .

Reply from North Oxford Motorrad
Good
I was thoroughly impressed with my recent experience purchasing from BMW North Oxford. Elektra was tremendously helpful, and by very readily arranging test rides allowed me to make the best decision. The entire team have a positive attitude and are more than willing to assist, while the overall service was exemplary.

Reply from North Oxford Motorrad
Great Experience
I’ve already recommended North Oxford to my motorcycling mates. From the first phone call with Elektra, to the bike exchange less than a week later, everything went smoothly. My p/ex was valued via photos, the offer was very good, and the communication before and during handover was super.
They will be my first port of call next time I change.

Reply from North Oxford Motorrad
Fantastic Service
Fantastic service as always. Thank you to Simon and the team for looking after me.

Reply from North Oxford Motorrad
Op Commando
I recently PX'd my beloved Norton Commando 50th Anniversary for a more up to date Triumph Speed Triple. Even though both bikes are not BMW branded bikes, the transition of the deal was executed by Elektra to the highest of standards. Top class comms via emails and telephone calls secured the deal. On the day of the exchange, everything was done perfectly.
This is my second PX deal with Oxford Motorrad and would highly recommend the dealership and inviting staff to anyone looking to secure their next deal.

Reply from North Oxford Motorrad
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







