I can’t recommend Joe enough! He fitted a new cambelt and sorted out my coolant, and did a brilliant job. He was reliable, helpful and professional throughout, and I’m really happy with the work he’s... See more
Company replied
Location
Switch locationBurners Lane South, Kiln Farm, MK11 3LT Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
What great customer service by Del for sorting my van out and getting me on the road. Got to the route of the problem very quickly. Will definitely be going back to Milton Keynes in the future. Th... See more
Company replied
We've built a great working relationship with the team at Northgate Milton Keynes, and the service they provide is consistently excellent. They are always helpful, professional, and easy to deal... See more
Company replied
I had a lovely experience dealing with the vehicle that needed repairs here. I was served by a gentleman called steve who showed incredible hospitality and really took care of what needed to be done!... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Burners Lane South, Kiln Farm, MK11 3LT, Milton Keynes, Buckinghamshire, United Kingdom
- 01908 264747
4.6
Excellent
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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First class service
First class service - easy from the start making the booking with the workshop to dropping the vehicle off and collecting once work had been carried out - contact was constant so we were aware throughout what was happening
11 June 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your kind words, Matthew! We’re delighted to hear that you had a wonderful experience at our Milton Keynes depot and that the team kept you well informed throughout. Providing excellent customer service is a top priority for us, and we truly appreciate your recognition of our efforts.
Thank you for choosing Northgate. We look forward to assisting you again in the future!
Take care,
Emma
Kris and the whole team were most…
Kris and the whole team were most helpful, sorted the car very quickly and efficiently. I would definitely recommend
4 June 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Caroline, thank you so much for your kind words!
Kris and the whole team will be thrilled to hear that you found their service quick and efficient.
We really appreciate your recommendation and look forward to helping you again whenever you need us!
Take care,
Imogen
Great service
First time using Northgate and I found Simon Wilson particularly helpful and great service. I’ll certainly recommend and be using again.
5 June 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Ellis, thanks so much for choosing Northgate for the first time!
We’re thrilled to hear that Simon Wilson provided you with great service and was particularly helpful. Your recommendation means a lot to us, and we look forward to assisting you again soon!
Take care,
Imogen
First class service
To be honest, found the whole expierence a pleasure. I would like to thank Simon Wilson as his contribution made the hire very easy, even down to the collection time . When he advised the collection would be ready at 8am it was ready at 8 am on the dot. Thank you.
3 June 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Martin, thank you so much for your wonderful feedback!
We’re thrilled to hear that Simon Wilson made your hire experience easy and pleasant, right down to the punctual collection time. We’ll be sure to pass on your thanks to Simon — he’ll be delighted to know his efforts made such a positive difference.
Thanks again for choosing Northgate, and we look forward to helping you again in the future!
Take care,
Imogen
A smooth booking process
A smooth booking process, quick collection, and easy return hiring a van. Many thanks to Simon Wilson.
27 March 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Andrew, thanks so much for your wonderful feedback!
We’re thrilled to hear that the booking, collection, and return process went smoothly. Simon will be happy to hear you had such a positive experience.
Many thanks for choosing us, and we look forward to helping you again soon!
Take care,
Imogen
Sally pulled out all the stops to get…
Sally pulled out all the stops to get my van ready for collection. Thanks
2 June 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi David, thank you so much for your kind words.
We're thrilled to hear that Sally went above and beyond to get your van ready. We really appreciate you taking the time to share your experience, and we hope you’re enjoying your van! If you ever need anything else, just let us know.
Thanks again!
Imogen
Fantastic experience every time I deal…
Fantastic experience every time I deal with Sally, Sandra and the team at M.K.
Working for a big earth moving company like Blackwell we need a very professional experience and people that are always happy to go the extra mile.
5 stars.
23 May 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hello there, thank you so much for your wonderful review!
We’re delighted to hear that Sally, Sandra, and the entire team at our M.K. branch continue to provide you with a fantastic experience. Working with a big company like Blackwell means a lot to us, and we’re proud to deliver the professional service and dedication you expect. Going the extra mile is always our goal!
Thanks again for the 5 stars — we really appreciate your support and look forward to working with you again soon.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Nicola, thank you for your wonderful review!
We’re so glad to hear that Kris provided fast service and that our staff made a positive impression. We’ll be sure to pass along your kind words to Kris and the rest of the team.
If you ever need anything else, we’re always here to help.
Thanks again for choosing us!
Take care,
Imogen
Nice quick service Kris kept me up to…
Nice quick service Kris kept me up to date with everything very happy 😃
16 May 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hello, thanks so much for the great review! 😊
We're really glad to hear you were happy with the service and that Kris kept you well informed throughout — we’ll be sure to pass your kind words on to him.
It’s always our goal to make things as smooth and stress-free as possible, so it's fantastic to know we hit the mark for you.
Looking forward to helping you again in the future!
Take care,
Imogen
5* Customer Service
Wow, what a service from these guys. One of our lease vehicles came in with a fault and although the problem would be a swift repair Simon, Freddie and FOH went above and beyond to get me back on the road asap. Always have a great customer experience with Northgate - Milton Keynes. Thank you
15 May 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hello there, thank you so much for the wonderful feedback!
We’re thrilled to hear that Simon, Freddie, and the FOH team went above and beyond to get you back on the road quickly. It’s always our goal to provide top-notch service, and we’re so glad you had another great experience with us at Milton Keynes.
We really appreciate you taking the time to share your thoughts. Looking forward to helping you again soon!
Take care,
Imogen
Extremely helpful and accommodating at…
Extremely helpful and accommodating at Milton Keynes. Sally and Jonathan are very good and it has helped us to build a strong working relationship between both companies. Excellent. Thank you.
28 April 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for you lovely review Mark!
We're delighted to hear that Sally and Jonathan at Milton Keynes have been so helpful and accommodating.
It's great to know their support has contributed to building a strong working relationship between our companies.
We truly value your partnership and look forward to continuing to work together.
Take Care,
Beth
Thanks Del for the fastest wheel…
Thanks Del for the fastest wheel replacement ever!!
8 April 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for the great feedback!
We’re glad Del could get you back on the road so quickly — we’ll be sure to pass on your thanks to him.
We really appreciate your comments and its fantastic to see you have provided with 5* service!
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth
Thankyou Sandra;)
I always have the satisfaction of being served by Collin and Sandra
Best company to deal with and I know I’m there favourite customer ;)
1 March 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your fantastic feedback!
A big thank you for your kind words about Collin and Sandra! It’s great to know they always provide you with top-notch service!
We truly appreciate your support and look forward to assisting you again in the future!
Thank you for choosing Northgate.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Milton Keynes
We are so pleased to hear that you had excellent customer service from our team at Milton Keynes.
It is always our pleasure to provide a fast and seamless service to our amazing customers.
Once again, we really appreciate your feedback!
Take care,
Beth
Steve was very helpful and and…
Steve was very helpful and and professional and even called me to tell me I forgot me medication in the van will definitely use this service again
10 March 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for your kind feedback!
We're delighted to hear that Steve provided you with such helpful and professional service, even going the extra mile to ensure you retrieved your medication. It's wonderful to know you had such a positive experience with us.
We appreciate your recommendation and look forward to welcoming you back again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Left my passport in one of the rental…
Left my passport in one of the rental vehicles.. thought I left it in my van while it was getting serviced... Going on holiday in 2 weeks. Phone call from Steve at the MK branch and this man saved my whole holiday and saved me undue stress.. excellent and professional and honest staff. Vehicle was perfectly clean as well. Couldn't recommend enough for any rental needs.
25 February 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your experience!
We're so glad that Steve at our MK branch was able to save the day and help you recover your passport—just in time for your holiday!
We pride ourselves on having an honest and professional team, and it’s great to hear that reflected in your experience.
Wishing you a fantastic trip, and we look forward to assisting you again in the future.
Take Care,
Beth
Great customer service
Great customer service, the guy del who repaired my van told me everything that was wrong with it, couldn’t ask for a better customer services
20 February 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your kind words, Chris!
We're delighted to hear that Del provided great customer service and kept you informed throughout the repair process.
We'll be sure to pass on your feedback to him—he’ll really appreciate it!
We look forward to welcoming you back in the future.
Take Care,
Beth
Friendly professional service
Friendly professional service
Wanted to leave a review as I have been here several times now including today with my MG4 EV. The staff are always friendly, professional and nothing ever seems too much trouble.
19 February 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
We truly appreciate you taking the time to leave such a wonderful review!
It’s fantastic to hear that you’ve had consistently positive experiences with us, including your recent visit with your MG4 EV.
Our team always strives to provide friendly and professional service, so your kind words mean a lot.
Thank you for your continued support—we look forward to welcoming you again in the future!
Take Care,
Beth
Sally amazing staff
I just wanted to add a review personally as I believe the company should know what a grate employee they have there called Sally.
from the moment we spoke and I gave her a list of problems with a rental we had and nothing was a problem and even went out of her way to help us with parts due to use not telling them what was wrong at the start.
24 hours later and a few phone calls and new the team are back on the road with all problems resolved ( even after taking it to another store 3 times and they could not fix)
Thank you for your help
4 February 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for taking the time to share your experience, Lewis!
We’re thrilled to hear that Sally went above and beyond to assist you and ensure your team was back on the road so quickly.
Your kind words truly highlight her dedication and problem-solving skills, and we’ll be sure to pass along your feedback.
We appreciate your support and look forward to welcoming you back again in the future! 🚐🙌
Take Care,
Beth
Joe & Kris did everything they could to…
Joe & Kris did everything they could to ensure my car was fixed and went above and beyond to do as much as they could so that my car was safe to go back on the road. Reception was lovely and very welcoming and overall my experience was great:)
30 January 2025
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Shannon, thank you so much for your wonderful review!
We're thrilled to hear that Joe & Kris went above and beyond to ensure your car was safe and road-ready. Our team, including our reception staff, truly values creating a welcoming and supportive experience for our customers. We appreciate your kind words and are so glad you had a great experience with us.
Drive safely, and don’t hesitate to reach out if you ever need anything in the future!
Kind regards,
Imogen
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