Fantastic service yet again. Ive used this company ( Leeds branch) several times now and cannot fault the service. From booking the van, picking up the vehicle, dropping the van off, all faultlessly... See more
Company replied
Location
Switch locationWhitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
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Hired a van short term and short notice from the Leeds branch. Very easy process that was explained in detail. Super friendly people, van was in pristine condition. Would definitely recommend them and... See more
Company replied
i was at the branch today, and was served by kaylee who was very helpful, i was also helped by Steve who got me back on the road, many thanks to them.
Company replied
The experience at Northgate Leeds is always seamless and incredibly efficient. They always go out of their way to make me feel welcome when I need to visit and it's genuinely really nice to see them.... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, United Kingdom
- 0113 255 0441
4.9
Excellent
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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Swiftly dealt with by 2 wonderful…
Swiftly dealt with by 2 wonderful women. Very friendly service, efficient. Would have no problem using this company again. Rayleigh and julie were the front of house. Very good.
5 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi James,
Thank you so much for your fantastic review! We’re delighted to hear that Rayleigh and Julie were able to assist you so swiftly and professionally. They’ll be thrilled to know their friendly and efficient service made such a positive impression.
We truly appreciate your kind words and your confidence in us. We’d be more than happy to help you again anytime.
Take Care,
Emily
The staff and reception are ever so…
The staff and reception are ever so lovely and helpful, with free coffee and biscuits in ample supply.
5 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hello,
Thank you for your lovely review! We’re so glad to hear that our reception team made you feel welcome and that you enjoyed the coffee and biscuits. Creating a comfortable, friendly environment is important to us, and it’s wonderful to know it made a positive impression.
We appreciate you taking the time to share your experience and look forward to seeing you again soon.
Take Care,
Emily
The team are extremely good
The team are extremely good and get things sorted out very quickly.
The mechanic Mark was great and showed me how to reset the van
5 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Chris,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to get everything sorted quickly for you. We are especially pleased to hear how our employees made a difference. Showing you how to reset the van is exactly the kind of support we aim to provide.
We really appreciate you taking the time to share your experience and look forward to helping you again whenever you need us.
Take Care,
Emily
Great service
Great service, fast and efficient. Especially from Bev and Julie. Also Kayleigh cross.
3 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Louie, thank you for the great review!
We’re really pleased to hear you received fast and efficient service, and that Bev, Julie, and Kayleigh all made such a positive impression. We’ll be sure to pass your kind words on to them!
We appreciate you taking the time to share your feedback and look forward to seeing you again soon.
Take care,
Imogen
I recently spoke with Kayleigh Cross
I recently spoke with Kayleigh Cross, from the Leeds branch, I attended for a minor service and the communication I received was above & beyond and with a positive attitude, I couldn't thank Kayleigh Cross enough for all her support even with our fleet list that's due in the coming months, hope you are recognised as a valuable employee :).......
2 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Lee, thank you so much for taking the time to leave such a thoughtful review.
We’re delighted to hear that Kayleigh provided outstanding communication and support during your visit — she truly is a credit to the Leeds branch.
We’ll make sure your kind words are shared with her and the wider team. It’s great to know she’s been able to assist not only with your recent service but also with your upcoming fleet requirements.
We really appreciate your feedback and look forward to supporting you again soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Leeds
Hi William, thank you so much for your kind words!
We're delighted to hear that you enjoyed our hospitality. If there’s anything more we can do for you, we’re always happy to help.
Take care,
Imogen
Leeds Branch
I recently spoke with Kayleigh Cross, from the Leeds branch to book a service, and she was fantastic. She was incredibly helpful, worked around my driver’s availability without any issue, and provided excellent customer service throughout. Really appreciated her support and understanding.
19 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Mary, thank you for sharing this wonderful feedback!
We’re so pleased to hear that Kayleigh was able to assist you so smoothly with your service booking. Working around your driver’s availability and making the process easy is exactly the kind of support we aim to provide.
We’ll make sure Kayleigh sees your kind words — she’ll be delighted to know her help was appreciated.
Thanks again for taking the time to leave this review!
Take care,
Imogen
Been to collect a new fleet van
Been to collect a new fleet van, service is top notch,
25 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Daniel, thank you for your great feedback!
We’re really pleased to hear that collecting your new fleet van was a smooth experience and that you found our service to be top-notch.
If there’s anything more we can do to support you or your fleet, we’re always happy to help.
Take care,
Imogen
Amazing staff
Kayleigh, Kaylee, Bev and Julie. Are always happy to help and always have a smile on their Face .
19 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Andy, thank you so much for your lovely review! Kayleigh, Kaylee, Bev and Julie will be thrilled to hear your kind words.
They truly take pride in giving great service, and it means a lot to know their positivity shines through.
We really appreciate you taking the time to share your experience, and we're always here if you need anything! 😊
Take care,
Imogen
Bev and Steve great service when…
Bev and Steve great service when picking a van up for hire very friendly and lovely tea and biscuits . Thank you
15 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Adam, thank you so much for your lovely review!
We’re delighted to hear that Bev and Steve took great care of you when you came to pick up your hire van. Friendly service (and a good cuppa with biscuits!) is exactly what we aim for.
We really appreciate you choosing us, and we hope to see you again soon!
Take care,
Imogen
Fast efficient service
Fast efficient service, nice waiting room
With drinks and biscuits.
12 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Adrian, thank you so much for your kind review! 😊
We’re delighted to hear you were happy with our fast and efficient service, and that you enjoyed the waiting room refreshments. It’s great to know our little touches helped make your visit more comfortable.
We really appreciate your feedback and hope to welcome you again soon!
Take care,
Imogen
Kayla,Julie and Bev were very helpful…
Kayla,Julie and Bev were very helpful and welcoming towards our stay at the Leeds north gate vehicle hire
11 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Dan, thank you for your kind words!
We’re so pleased to hear that Kayla, Julie, and Bev made you feel welcome and provided such helpful service during your visit to Northgate Leeds.
We’ll be sure to share your feedback with the team — they’ll be delighted to know they made a positive impression!
Take care,
Imogen
Once again a fantastic reception and…
Once again a fantastic reception and good laugh from the lionesses behind the rental desk at northgate from grandad and his 2 sons from leeds city council
7 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Owen, Thank you so much for your kind words — the Lionesses at Northgate will be over the moon to hear this!
They always enjoy seeing familiar faces (and sharing a good laugh), so it means a lot that you took the time to share your experience.
We really appreciate your continued support, and we look forward to welcoming you back again soon!
Take care,
Imogen
Great staff, Great business
I was delivering a new vehicle there today and even though the place doesn't open till 8am Steve B was kind enough to accept the delivery early so I can get on with my busy day.
6 November 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Gunner, thanks so much for taking the time to share your experience!
We’re really glad Steve B was able to help you out and accept the delivery early — he’ll be so pleased to hear your kind words. It’s great to know his extra effort helped you get on with your busy day!
We’ll make sure your thanks are passed along to him.
Take care,
Imogen
Thank you
Just like to thank the service team at Northgate Leeds for their quick service that was conducted on my company recently. Particularly attention to Jake who was very professional at his executing his task.
31 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Paul, thank you so much for your great feedback!
We’re delighted to hear that our service team at Northgate Leeds took good care of you and that Jake made such a positive impression with his professionalism.
Your kind words mean a lot to us, and we’ll be sure to share your comments with Jake and the rest of the team.
Thanks again for taking the time to leave a review — we really appreciate it!
Take care,
Imogen
Workshop team deliver excellent service…
Dealing with the workshop team I always receive excellent service
I receive regular updates and the turnaround is quick. No matter which member of the team I deal with the service I receive is always excellent
30 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Steve, thank you so much for your wonderful review!
We’re delighted to hear that you consistently receive excellent service from our workshop team. The team will be thrilled to know their regular updates and quick turnaround make such a difference.
We really appreciate your loyalty and kind words — it means a lot to everyone here.
Take care,
Imogen
Fast services and staff very friendly…
Fast services and staff very friendly and the fitter nicky was very helpful n got us back on the road very quickly
24 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Bradley, thank you so much for taking the time to leave a review! We’re delighted to hear that Nicky and the team were able to get you back on the road quickly and provide such friendly, helpful service. I’m sure Nicky will be thrilled to hear your kind feedback!
Take care,
Emma
Had a few lights come on whilst renting…
Had a few lights come on whilst renting a van, which is to be expected due to the mileage I do, took it here and was back on the road in 45 minutes. Thanks Jake
22 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Thank you so much for your 5-star review! It’s great to hear that Jake and the team were able to get you back on the road so quickly. At Northgate, we always aim to provide efficient and reliable service to keep our customers moving. I’m sure the team will be delighted to hear your feedback! Thank you for choosing Northgate.
Take care,
Emma
Van service Nu74puv
Went for a minor service today the staff were great special mention to Reese the mechanic who worked on my van NU74PUV. Was done in 1hr and explained everything to me. Also booking in was quick and easy thanks Kaylee.
22 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Stuart, thank you so much for taking the time to leave a review.
We’re absolutely delighted to hear about your experience with us. It’s fantastic to know that your minor service went smoothly, the booking process with Kaylee was quick and easy, and that Reese provided clear explanations whilst working on your van (NU74 PUV).
I’ll be sure to pass your special mention along to Kaylee and Reese — they’ll love knowing their efforts made a difference.
Thanks again for choosing us, and we look forward to having you back for any future servicing needs!
Take care,
Imogen
Extremely friendly and helpful…
Extremely friendly and helpful especially kaylee and lewis who where Extremely helpful. I couldn't fault my time here and manage to get the service done quickly. Highly reccomend northgate leeds to anyone out there . Thanks again for all your help
20 October 2025
Unprompted review
Reply from Northgate Vehicle Hire - Leeds
Hi Ryan, thank you so much for the fantastic review!
We’re thrilled to hear that you had such a positive experience with us, and we’ll be sure to pass your kind words on to Kaylee and Lewis — they’ll be chuffed to know they made such a difference.
It’s great to know we could get your service sorted quickly and that you’d recommend Northgate Leeds — that really means a lot to the whole team.
Thanks again, and we’ll always be happy to help whenever you need us!
Take care,
Imogen
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