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NORTHERN THREADS Reviews 

1,730
•
TrustScore 2 out of 5

2.2

Men's Clothing Store
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Rated 1 out of 5 stars

Don’t buy from here unless your 100% about sizes ect , they will do everything in their power not to take a return , Iv just received something back that I had sent out to them ,won’t use them again .... See more

Rated 1 out of 5 stars

Item arrived quickly but when I returned it they charged me for return postage even though I had paid it myself vis Royal Mail. Sent several e-mails and no response. So unless you are 100% you wont... See more

Rated 3 out of 5 stars

Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buc... See more

Rated 5 out of 5 stars

Got 2 Fred Perry and 2 boss t shirts from there store this morning. Lovely shop with loads of t shirts to chose from, but more importantly excellent customer service got a bit of a beer belly now so l... See more

Company details

  1. Men's Clothing Store

Written by the company

Northern Threads first opened its doors in 2006 as a new home for the best contemporary and designer menswear. Since then we have twice been recognised by Drapers Magazine in their Top Inspiring Independents list and continue to look for new ways to grow and improve. In 2024 we had to say goodbye to the store which had been our home for almost 20 years and focus our heritage experience and unrivalled customer service exclusively with northernthreads.com. This bold step has given us the opportunity to offer an ever-expanding portfolio of peergoup designer brands representing the best of classic and casual menswear.

Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(1,730)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Wrong product

This wa a 3 pack, the black mask was a vast amoumt smaller than the other 2, the box was open which would say to my that someone has op2ned the box and swapped them which was very disapointing!!

13 October 2020
Rated 5 out of 5 stars

Every purchase made me nervous when…

Every purchase made me nervous when they arrived as I ‘m unsure the size fits or not. Now I know to go one size up for slim fit clothing. I trust northern threads will deliver quality authentic clothings with great competitive prices. Stay safe guys.

3 September 2020
Unprompted review
Rated 1 out of 5 stars

High Postage and Packaging Cost

1st time order. Website and ordering process was easy to complete. However postage costs of £6 to put in a non padded plastic DPD envelope with 5 day delivery is way over the top and there are many other outlets you. An go to at more more reasonable rates. I get that in the shop you get amazing customer service but online beyond the glossy website and item price the only other stand out point is postage and sadly it lets the company down

10 August 2020
Unprompted review
Rated 3 out of 5 stars

Used Northern Threads a few times

Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buckled and very noticeable. The quality isn't their fault but surely someone checks the product before sending them out? This won't put me off giving them another chance but the product ordered was a birthday present so had to leave someone disappointed.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Thanks for the quick delivery

Thanks for the quick delivery. I ordered the same trainers 3 weeks ago from tessuti and between them and the courier hermes they managed to lose them. They are a birthday present for today so it's safe to say you've saved the day. I will be using Northern threads more regularly from now on. Thanks again.

4 August 2020
Unprompted review

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