NordicFeel Reviews 

19,218
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered some cosmetics online about month ago. I chose London nearest post office, as delivery address. Everything arrived as ordered which is a pretty fast delivery time. Aditionally, I want to... See more

Rated 4 out of 5 stars

I bought products 11 days ago and they have not posted them yet. When contacted by e-mail I received an automated reply stating they are facing problems since they implemented a warehouse change. U... See more

Rated 5 out of 5 stars

Very easy to order with no complications, very fast shipping, The perfume came in excellent condition and i loved ordering from Nordicfeel,the prices are excellent. Thank you Nordicfeel.

Rated 5 out of 5 stars

Super! Thank you.Great prices, fast delivery, and good packaging. There are always discount coupons available. The store has a huge selection.

Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Skin Care Clinic
  5. Toiletries Store
  6. Wellness Center

Written by the company

Årets E-handlare Varje år utser Sveriges konsumenter i samarbete med Pricerunner vem som är Årets E-handlare inom skönhet. Årligen röstar runt 15.000 kunder på hur vi som företag sköter oss i förhållande till andra. Vi kan stolt uppvisa att Nordicfeel vunnit 7 år i rad mellan 2011-2017.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(19,218)

922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake

Fake. couldn’t used it don’t like the scent 👎🏼👎🏼👎🏼

24 August 2022
NordicFeel logo

Reply from NordicFeel

Hej
Vi handlar våra varor från respekterade och auktoriserade distributörer såsom E.Saether AB, Scandinavian Cosmetics, Sörensen, L’Oréal Professionnel, Dermarome för att nämna några.

På den svenska marknaden kan det förekomma handel med skönhetsprodukter som är av utgånget sortiment, stöldgods eller kopior framställda på orättvist eller ohygieniskt sätt. Men eftersom vi är auktoriserade återförsäljare av skönhetsprodukter är det både en garanti och självklarhet att vi inte säljer den typen av varor, då vårt sortiment alltid kommer direkt från auktoriserade distributörer - äkta varor! Att vara auktoriserad återförsäljare innebär också att vi har tillgång till våra varumärkens fulla sortiment och de senaste nyheterna.

I vissa fall har din produkt en batchkod på bottnen/undersidan (kombination av siffror och bokstäver), med den kan du spåra var och när produkten tillverkades, t.ex på http://checkcosmetic.net/. Detta gäller främst hudvård och doft :)

Vi gör alltid vårt yttersta för att upplevelsen ska bli så bra som möjligt för dig som kund!

Vänliga hälsningar, Nordicfeel

Rated 1 out of 5 stars

I placed an order more than a week but…

I placed an order more than a week but still not yet delivered. Contacted your customer service and replied very slowly and without any meaningful information. I will never order from your website. Can’t imagine having such bad customer service. BTW, I’m still awaiting the delivery information for my order O/N LS6925238. Where is it now? Can anyone tell me?

16 August 2022
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Reply from NordicFeel

Hi Suk
Very sad to hear that you are not happy with your puchase you made. I can see that our costumer support has helped you with this order and we hope that you are happy with the products you purchased.

Kind regards, Nordicfeel

Rated 2 out of 5 stars

Long delivery

Hey. I believe waiting for almost 20 days is not normal for a delivery. While ordering, it was indicated that it would be delivered at latest by 20th. It was supposed to be a birthday present and looks like I am going to get it only for my next birthday ¯\_(ツ)_/¯

29 June 2022
Rated 5 out of 5 stars

Accurate

I received my package on time and it was greatly packed. When I opened it, there were also some small gifts in additin to my purchase. All in all, I was satisfied with my purchase and I will buy from Nordicfeel again.

7 June 2022
Rated 3 out of 5 stars

Just okay…..

Good and perfect exactly products I wanted but took more than a week to arrived in my door , Stockholm 🥲

6 June 2022
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Reply from NordicFeel

Hi!

Thank you for your feedback!

Sincerely,
Nordicfeel

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