Cost was much better than airalo (used last year in France - I didn't need unlimited GB). Mostly 4g (don't know if I ever got 5g service), but was in the mountains mostly. Sometimes service was slow... See more
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Review summary
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Easy and quick once chat agent was available. But too many prompts to get started. Wish there was a phone number to call incase I have issues and can’t use data so chat is out of question The othe... See more
Downloading the app and buying my 1st ever eSim were both pretty straightforward, as was arranging my sim and eSim usage on my Samsung. My usage was for France.
Nomad eSIM performed seamlessly across all regions I visited. The only minor area for improvement would be enhancing network coverage in more remote locations, such as parts of Sicily. Overall, connec... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
39K reviews
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Wi-Fi signal extremely wea and impossible to use.
Wi-Fi signal extremely weak most of the time. Only time the signal was any decent was between 3.00am and 6.00am. This was the only time it was possible to download anything. Most of the time i could not open any normal websites as they timed out trying to open. Extremely unsatisfactory and on numerous occasions I had to go to a restaurants in the nearby town to access their Wi-Fi to download or open any work files during the day.
2 July 2026
Reply from Nomad eSIM
Hi David! Thank you for your feedback. We're sorry to hear about the poor connection quality you experienced. We understand how frustrating it must have been to rely on public Wi-Fi just to access essential websites and work files. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.
The connection is not very reliable and…
The connection is not very reliable and missing quite often especially in rural areas in Southern Spain, Portugal, France. In Andorra the connection is not available at all.
4 July 2026
Reply from Nomad eSIM
Hi Denis! Thank you for your feedback. We're sorry to hear you experienced unreliable connectivity, particularly in rural areas of Southern Spain, Portugal, and France, as well as no service in Andorra. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.
I don't speak a word of Japanese
I don't speak a word of Japanese, so being able to manage everything in English through the app was a huge relief. I thought it wasn't possible to transfer the esim to a new phone but thought I'd ask anyway.
7 July 2026
Name of SIM shows up as NOMAD 5
Name of SIM shows up as NOMAD 5, how the heck should I know what that is. Is that the one I should enable. No way to know how many days or budget I have left on the SIM, app is useless there.
I don't want 7 days or 30 days, I want 10 days or 23 days, or 29 days. The time limits are big giant f-off yours.
So much more expensive then buying the sims from the airport at landing, why use this at all. Literally a 500% increase over the cheap local sims.
3 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the eSIM naming, plan visibility, and pricing did not meet your expectations. We understand how confusing it can be when it's difficult to identify the correct eSIM or check your remaining usage. Your feedback is valuable, and we'll share it with our team as we continue improving the user experience.
I had problems
I had problems, the first time, and the staff helped me in real time, until the solution. Simply awesome.
5 July 2026
I couldn't connect with Laptop
2 July 2026
Good experience
3 July 2026
Very useful n good experience
Very useful n good experience. Vi YouTube en el tren sin problemas.
7 July 2026
Quick and easy 😀
4 July 2026
Datengeschwindigkeit war rasend…
Datengeschwindigkeit war rasend schnell. Steady and reliable connection.
8 July 2026
Easy to install and good network…
Easy to install and good network connectivity across Europe. Service was easy to use, affordable and performed flawlessly.
7 July 2026
The fact that I could connect while I…
The fact that I could connect while I was out and about and out was what mattered most. The connection was very reliable.
9 July 2026
I have used it in many different…
I have used it in many different countries, particularly in SEAsia. Excellent customer on line service for issues.
7 July 2026
Easy to install
Easy to install, good coverage and prices are especially good when offering sales or discounts. Worked very well in all the 3 countries.
7 July 2026
Perfect China Connectivity
Had perfect connectivity during my recent trip to China. First time using Nomad ESim services but will not be my last.
2 July 2026
ez to use and set up
ez to use and set up, first time I had tried an eSIM so once I got to Europe, found out that train did not have wi fi, switched to Nomad and no issues. Did work well.
6 July 2026
Had no issues when using data in…
Had no issues when using data in Guatemala and Belize. No waiting in line for someone to load an eSIM for you.
5 July 2026
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