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Nomad eSIM Reviews 

38,578
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 18,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and installation, highlighting the simplicity of setting up and activating the service. Many found the service reliable and effective for staying connected while traveling, often noting excellent coverage in various international locations. Reviewers also appreciated the affordable pricing, finding the cost to be reasonable and a better value compared to alternatives. However, some customers experienced issues with service, including slow speeds or disconnections, particularly in remote areas or specific countries. A few other people also felt that data consumption was higher than expected, leading to quicker depletion of their plans.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of purchase, setup, and... See more

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Product

Reviewers mention ambiguous feedback about the product, with many finding it worked as advertised, providing... See more

Location

Customers had ambiguous experiences with location, with some reporting excellent coverage in various European... See more

Price

Reviewers highlight positive aspects of price, consistently finding the cost to be affordable and reasonable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cost was much better than airalo (used last year in France - I didn't need unlimited GB). Mostly 4g (don't know if I ever got 5g service), but was in the mountains mostly. Sometimes service was slow... See more

Rated 4 out of 5 stars

Easy and quick once chat agent was available. But too many prompts to get started. Wish there was a phone number to call incase I have issues and can’t use data so chat is out of question The othe... See more

Rated 4 out of 5 stars

Downloading the app and buying my 1st ever eSim were both pretty straightforward, as was arranging my sim and eSim usage on my Samsung. My usage was for France.

Rated 4 out of 5 stars

Nomad eSIM performed seamlessly across all regions I visited. The only minor area for improvement would be enhancing network coverage in more remote locations, such as parts of Sicily. Overall, connec... See more


Company details

  1. Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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4.3

All reviews

(38,578)

20,473 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Easy to install, but worked only in the city

Easy to install, but the eSim worked only in the city and zero outside.

2 July 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Silvy! Thank you for your feedback. We're glad to hear the installation process was easy, but we're sorry to hear the connection only worked in the city and not outside of it. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.

Rated 2 out of 5 stars
Nomad eSIM logo

Reply from Nomad eSIM

Hi there! Thank you for your feedback. We're sorry to hear you experienced connectivity issues and that our support did not meet your expectations. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.

Rated 1 out of 5 stars

Did not work.

7 July 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Paul! Thank you for your feedback. We're sorry to hear your eSIM didn't work as expected. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.

Rated 1 out of 5 stars

Lost connection on the 5th day of my 7…

Lost connection on the 5th day of my 7 day unlimited plan.

2 July 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Christina! Thank you for your feedback. We're sorry to hear you lost connection before your plan expired. We'd like to investigate what happened and see how we can help. Please keep an eye on your inbox—we'll be reaching out to you shortly.

Rated 5 out of 5 stars

Reliable eSIM with Strong Kosovo Coverage

I used Nomad eSIM during my trip to Kosovo, and the experience was excellent. The coverage was strong and reliable throughout my stay, and the setup was quick and hassle-free. Data speeds were solid, and I had no issues staying connected while moving between locations. Overall, it was a very convenient and dependable option, and I’d happily recommend it to anyone traveling in Kosovo.

2 July 2026
Rated 5 out of 5 stars

Easy to use

Easy to sign up and use and great price. good coverage whereever we are

recommend: better info on how to avoid cell phone charges for call/messages even if on wifi, verizon charged us even when we were on wifi, so we had to turn it off all together and would turn it on if we had to get confirmation codes or to get messages downloaded and then we would turn it back off. thats the best way I think to do it and not get dinged by your home cell plan

30 June 2026

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