Night Vision Guys Reviews 

692
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found them a year ago while searching for a thermal rifle scope. Their product descriptions are detailed and accurate. If you need help they walk you through the process and give advice. Im now a re... See more

Rated 5 out of 5 stars

Picked up the PVS-7-2+ with the Photonis tube (FOM 1300+, 64+ lp/mm) from Night Vision Guys and it’s outstanding. The tube is clean and sharp with excellent resolution and low-light performance, and t... See more

Rated 5 out of 5 stars

I had a little confusion with when my order was going to ship. I placed the order on 09/26 and had yet to receive confirmation or estimated ship date by 09/30. I reached out to customer service (by... See more

Rated 5 out of 5 stars

Batteries came dead. Also the IR laser and flood light stop working within 3 days. I submitted a claim through holosuns warranty program waiting to see what comes from it. The Holosun laser I rate a 1... See more

Company details

  1. Hunting Store
  2. also in
  3. Hobby Store

Information provided by various external sources

Superior product selection combined with customer centered service and aggressive pricing in the space of night vision and thermal imaging for law enforcement, hunters, security professionals, UFO enthusiasts and general public. We offer great deals and free shipping on Night Vision and Thermal Rifle Scopes, Goggles, Binoculars, Monoculars, Lasers and many other related products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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No recent history of asking for reviews

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4.8

All reviews

(692)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered my scope and hit ship two day…

I ordered my scope and hit ship two day by accident. I wanted next day air , I emailed them and they responded very fast ! They are shipping it out next day for me know !!!!!!!!
Awesome first experience with this company!!! I will be doing business with them and telling my friends about it .
So hard to find awesome customer service anymore , they have it nailed down!!!!
Thanks again!!!
Mike Sakel

11 October 2021
Rated 5 out of 5 stars

Great Product!!

Great Product and will be a fantastic Christmas Gift for husband that hunts hogs!! Thank you for such a user friendly site and great customer service.

9 October 2021
Rated 5 out of 5 stars

Awesome

took a couple weeks, but very quick to reply. Price and end product is excellent

13 September 2021
Rated 2 out of 5 stars

Ordered an item in stock

Ordered an item in stock, did next day shipping. I emailed them, as I had a hunt coming up and wanted to get it zeroed in before then.(hence why I paid alot extra for the shipping) after emailing them, they said it would be shipped by Friday... The following week I email them, they have non in stock, and they're about 2 weeks behind they're originally send date.. most likely will cancel and never use them again.

13 September 2021
Rated 1 out of 5 stars

Where’s the beef?

Ordered 8 days ago, hasn’t been shipped, and can’t get through to them or have they returned my phone calls. Scares me when a lot of money has been paid for a product.

9 September 2021
Rated 2 out of 5 stars

Disappointed

Shipping time was great and very fast and order process was easy. The tube in the PVS14 suck. Very disappointed with the actual product

29 August 2021
Rated 5 out of 5 stars

Outstanding service

Ordered an optic on a Thursday morning. After not receiving any type of shipping confirmation, I reached out via email to inquire as to the status of the order.

Within a couple of hours, I had a reply stating that shipping would be delayed a week and could I wait that long. Luckily I could but I needed it by a no later than date, which was essentially 2 days before I was to depart for a major match. The company overnighted via FedEx and I was able to get it bore sighted before departure.

I'm thrilled with the service and astounded that they went through with what they claimed. I was hesitant but took a chance on the order which I'm glad now I did.

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Problem and issue solved

My last review was inaccurate portrayal of company and customer service. More of a mis communication on my part regarding the issue. Problem solved. Will use them again in the future.

17 August 2021
Unprompted review

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