Night Vision Guys Reviews 

692
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found them a year ago while searching for a thermal rifle scope. Their product descriptions are detailed and accurate. If you need help they walk you through the process and give advice. Im now a re... See more

Rated 5 out of 5 stars

Picked up the PVS-7-2+ with the Photonis tube (FOM 1300+, 64+ lp/mm) from Night Vision Guys and it’s outstanding. The tube is clean and sharp with excellent resolution and low-light performance, and t... See more

Rated 5 out of 5 stars

I had a little confusion with when my order was going to ship. I placed the order on 09/26 and had yet to receive confirmation or estimated ship date by 09/30. I reached out to customer service (by... See more

Rated 5 out of 5 stars

Batteries came dead. Also the IR laser and flood light stop working within 3 days. I submitted a claim through holosuns warranty program waiting to see what comes from it. The Holosun laser I rate a 1... See more

Company details

  1. Hunting Store
  2. also in
  3. Hobby Store

Information provided by various external sources

Superior product selection combined with customer centered service and aggressive pricing in the space of night vision and thermal imaging for law enforcement, hunters, security professionals, UFO enthusiasts and general public. We offer great deals and free shipping on Night Vision and Thermal Rifle Scopes, Goggles, Binoculars, Monoculars, Lasers and many other related products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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No recent history of asking for reviews

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4.8

All reviews

(692)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome online store

I love this company they are awesome. We had a little miss understanding that was my fault but they got me straightened out and even rushed my order to me. They are great would highly recommend buying from them.

19 June 2021
Rated 5 out of 5 stars

This is regarding my second purchase…

This is regarding my second purchase from NVG. The item was an AGM PVS-14 Gen 2 Level 2 (green phosphor) night vision unit.

My original order was for the 51 degree FOV unit, but due to an issue on the manufacturing side, NVG gave me the option of going with the standard 40 degree unit, offering me a free upgrade to White Phosphor Level 2. I accepted and have been very happy with that decision.

Throughout the process, NVG has been very responsive, replying to my inquiries within the same day.

Based on this and my previous purchase, it's pretty clear that NVG will go above and beyond to make a customer happy.

13 June 2021
Unprompted review
Rated 1 out of 5 stars

Sent junk

Sent junk, thermal scope had major issues. tried calling several times, after being on hold for 10minutes or so rolled over to voice mail. Finally answered email but not until 30 return policy expired. Got a replacement from ATN but have no confidence in this unit and wanted to return it for refund but they said the 30 day return window gone. Very poor customer service!

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Zero Headaches Given

As advertised. OK price. New in box. The preliminary sales questions that I had e-mailed were answered the following work day by phone. There was zero bad in this transaction. It would have been nice to have NVG recommend a few extra batteries to go with the two that were included in the package.

24 May 2021
Rated 5 out of 5 stars

Deal with confidence

Although we got off to a rocky start (due to a manufacturer's ridiculously optimistic release date) NVG answered my questions along the way and were very reassuring. In the end they included a little bonus for my long wait. Definitely a good company to deal with.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Good prices

Website is easy to navigate and checkout was easy. They created me an account and the price was the lowest I could find.

19 May 2021
Rated 5 out of 5 stars

AGM Rattler TS35 purchase

So far the transaction has been easy, just purchased the AGM Rattler TS35 package after looking online for a few months and watching the reviews. Hopefully shipping goes smoothly and very soon I can be more successful at controlling an increasing hog population. Thanks for your review of the product, it helped me make my final decision.

18 May 2021

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