Nicola Ross Reviews 

3,946
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,367 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the consistently excellent quality of the apparel. Many buyers also genuinely love the beautiful packaging, noting that their purchases arrive carefully boxed and feel very special to receive. Shoppers consistently mention finding perfect fits and beautiful styles that match website representations accurately. Some people were dissatisfied with the unexpected sizing or thin material quality, experiencing garments that felt too small or disappointing. Shoppers occasionally noted that specific items did not match online descriptions precisely, or arrived with noticeable creases requiring extra attention.

What people talk about most

Product

Customers had positive experiences with product, often highlighting lovely items at a great price and... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals within two to three days and... See more

Quality

People report positive experiences with quality, expressing high satisfaction and delight with the excellent... See more

Service

Customers consistently note positive experiences with service, frequently highlighting that orders arrive... See more

Order

Clients share positive opinions on order experiences, frequently highlighting exceptional delivery speeds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought a few dresses from Nicola Ross online, both their website and service are excellent. Both arrived days after I put the order in. I will be paying a visit next year as we have a weddin... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived in 3 days beautifully boxed & packed tissue papered i felt very special receiveing it. Just as on shown on your website true to size im delighted with purchase. Will not be afa... See more

Company replied

Rated 5 out of 5 stars

Ive given 5 stars as although i was disappointed witb my purchase the return was very speedy.I have purchased numerous pieces of knitwear from tbis company and i was never disappoimted before howev... See more

Company replied

Rated 5 out of 5 stars

Hi all Very happy with my Kate& Pippa Presley jumper. The fit is perfect and matches my recently purchased brown jeans. As i have purchased from Nicola Ross on other occasions i have found them very... See more

Company replied


Company details

  1. Women's Clothing Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store

About Nicola Ross

Written by the company

Nicola Ross Boutique is an Irish family owned business, established in Naas Co Kildare in 1990.

Nicola Ross brings you the best of designer collections and independent brands from around the world.We stock a large range of Mother of the Bride & Groom Outfits, Occasion wear for special Occasions and Weddings and casual wear. Our team of experienced buyers strive to bring our customers quality products. We stock leading European Labels, including Kate & Pippa, Joseph Ribkoff, Fee G,Linea Raffaelli, Carla Ruiz, Ispirato, Veni Infantino, Lizabella, Sonia Pena to name a few.

Visit our website www.nicolaross.ie

We offer Free Delivery on orders over €69 in Ireland.

We also offer FREE Click & Collect service.

New Arrivals
Brands
Outlet
Follow us on:
Instagram: @nicolarossnaas
Facebook: @nicolarossboutique
Tiktok: @nicolarossboutique

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,946)

1,290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Nicola Ross logo

Reply from Nicola Ross

Hi Anna,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, fast delivery and ease of return where necessary

25 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Bridie,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

As always the range and quality is excellent

As always the service and quality of the products are excellent. This together with the speed in which the order is delivered make it exceptional which I highly recommend.

24 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Mary,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Very happy customer

Prompt delivery and great customer service. Lovely dress and good value.

24 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Anne,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent service

Excellent service

24 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Maggie,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Fair and efficient.


Fair and efficient.

31 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Carmel,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent service

Excellent service

24 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Siobhan,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent online service and great…

Excellent online service and great price point.

24 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Ruth,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery, tops as described and in photo and true to size. Sales are super value

30 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Bernie,

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Beautiful clothes

30 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Gillian,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 2 out of 5 stars

Quality of material was so light

Quality of material was so light. Colour fine .

30 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Gabrielle,

Thank you for your feedback. We're sorry to hear that the material wasn't quite what you expected. We appreciate you taking the time to share your experience and will take your comments on board.

Kind regards,
Nicola Ross Customer Care

Rated 5 out of 5 stars

I had the order in two days

I had the order in two days, the top was a perfect fit ( I was anxious that it being one size it might not be a good fit) but there was no need for worry as it fit perfectly, will definitely be shopping there again

29 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Angela,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Got wrong size

Got wrong size, returned them and the correct size was sent to me.

21 October 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Clare,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

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