Next Gay Thing Reviews 1,034

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the skincare items and underwear, often highlighting the thoughtful selection and luxurious nature of the items. Many appreciate the subscription service for introducing them to new brands and providing a regular, exciting treat. The customer service is frequently described as excellent, with people commending the helpfulness and responsiveness of the support team. However, some people were dissatisfied with the delivery service, reporting issues with delayed shipments, incorrect addresses, or a lack of tracking information. A few customers also noted concerns about the durability of some underwear items, with some experiencing fraying or splitting seams. There were also isolated instances of products arriving damaged or dried up, and some reviewers were not impressed with certain underwear choices or brands included in their boxes.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the high-end and luxury items... See more

Subscription

People report positive experiences with subscription. Many customers express excitement and satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping, with some receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "on point," "awesome," and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was excellently surprised how much value and excitement my box brought this month. Quality and high end items that I will certainly use and normally would not get for myself so this feels like a maj... See more

Company replied

Rated 5 out of 5 stars

I’ve been a subscriber for over 2 years now. I am really excited about Nextgaything! The concept of receiving a regular subscription box with care and lifestyle products specifically for the LGB... See more

Company replied

Rated 5 out of 5 stars

Never used much in the way of skin care before, maybe coco butter from time to time. Came across this whilst doom scrolling instagram. Went for the quarterly package and very happy with everything I... See more

Company replied

Rated 5 out of 5 stars

NGT Pack contains high-quality products. They are well-selected and tasteful. The company cares about its customers. Excellent customer service and fast shipping. It's nice that there's a surprise whe... See more

Company replied


Company details

  1. Underwear Store

About Next Gay Thing

Written by the company

Next Gay Thing: The #1 Subscription Box Experience for the Modern Gay Man

Introducing Next Gay Thing - the ultimate gay subscription box designed to elevate your lifestyle with premium underwear, full-sized skincare, and exclusive lifestyle products. Curated specifically for you by a dedicated gay team, our mission is to provide unbeatable value and an unmatched subscription experience. With a 96% renewal rate, our customers can't get enough of their monthly Gay Packs.

Every Gay Pack is carefully assembled based on your personalized Taste Profile, ensuring that you receive exclusive designer underwear tailored to your style preferences. Our in-house team extensively tests each pair for the best fit, making sure your front and back look fabulous. Say goodbye to plain and boring underwear, and hello to a collection of high-quality, comfortable, and cute premium fabric underwear.

Our Gay Packs also include handpicked, full-sized premium skincare and lifestyle products that you'll love and use. From face creams to natural deodorants and luxurious eye creams, each product is chosen to enhance your grooming routine and help you discover new favorites.

With incredible value at just $1.56/day, our Gay Packs offer at least 2x to 5x the retail price in full-sized products. All packs are shipped discreetly in unbranded boxes and made of upcycled paper, reducing your carbon footprint. Enjoy the flexibility of modifying, pausing, or canceling your subscription anytime, with the peace of mind that 96% of our customers choose to continue their subscription.

Join our 200,000+ strong community and experience the difference for yourself. Our 'Excellent' rating speaks volumes about the satisfaction and excitement our customers experience with Next Gay Thing. Upgrade your lifestyle today with the ultimate gay subscription box and treat yourself to a monthly dose of self-love and indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great options and sales

Great options and sales. Lots of themes and always fun to receive the package.

9 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Exactly the vibe we’re going for — fab deals, fun themes, and a little burst of joy every time that package arrives! 🌈✨

Rated 5 out of 5 stars

Terrific products and company!

All the products I have purchased here have been terrific and the customer service is quick to respond to any questions I have. Would definitely recommend purchasing from them!

9 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

That makes us so happy to hear! 💖 Fab products + quick, caring service is exactly what we aim for — thanks for spreading the love. 🌈✨

Rated 5 out of 5 stars

The next gay thing subscribtion

I enjoyed ordering and having the variety of care products and underwear from the convenience of my home. Excellent quality products!

18 July 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

That’s what we love to hear! 🎉 Curating fab surprises just for you is our favorite thing — and we can’t wait to keep the goodies coming. 🌈✨

Rated 5 out of 5 stars

I love the selection of products I…

I love the selection of products I receive!

2 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

That’s what we love to hear! 🎉 Curating fab surprises just for you is our favorite thing — and we can’t wait to keep the goodies coming. 🌈✨

Rated 5 out of 5 stars

I find this one of the friendliest…

I find this one of the friendliest companies to deal with. Super helpful and responsive and the quality of the products is amazing. I have discovered so many new brands and the value of the packs is great.

9 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

So happy to hear this! 💖 Helping you discover new brands while keeping things friendly and fabulous is exactly our mission — and knowing you feel the value makes it even sweeter. 🌈✨

Rated 5 out of 5 stars

Love the mix of products they send

Love the mix of products they send, and if I can’t use something, it’s fun to give to friends. Also love the positive queer vibes.

8 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Love that! That’s exactly what we’re about — fab surprises for you, and bonus points when your friends get to share the joy too. 🌈✨ Positive queer vibes all the way!

Rated 5 out of 5 stars

Uncle Sam

Uncle Sam
You are very welcome, courteous, awesome people!! I love the colors, the young guy and his makeup in the uniform of Uncle Sam ! It is a little funny too!

8 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Aww, thank you! 💖 We live for mixing fab colors, a little cheeky humor, and unapologetically gay vibes — so we’re thrilled you loved it. And yes, Uncle Sam never looked so good with a glam makeover, right? 😉✨

We’re here to keep the fun, the fabulous, and the unexpected coming your way. Can’t wait to wow you again with the next box!

Rated 1 out of 5 stars

Cancel in two clicks is a lie, do not use this company

This is BS and the company is scamming us with disgusting business practices. DO NOT USE.

Ordered two boxes a year apart (‘24 & ‘25). Was able to cancel the first subscription fairly easily. I am completely unable to cancel the current subscription as:
1) this company with ‘1 million+ boxes delivered’ somehow doesn’t have an email address or phone number
2) when I attempt to cancel through the website the page doesn’t reload after hitting the ‘cancel my subscription’ button - instead a spinning circle appears like it’s loading but the circle spins forever without the site reloading. Both 1 & 2 happens on mobile and desktop with different browsers
3) when attempting to use the ‘contact us’ link the captcha is missing from the page, which triggers the ‘unable to complete your request; check your responses below’. There is no way to submit the form.

The fact that the button spins is clearly intentional as is the ‘missing’ captcha. I just want to cancel or speak to someone that can cancel but I guess I’ll have to fight with my credit card company forever? Cool.

Their response is going to say something like ‘we’re sorry about your experience… contact us to remedy’ but I CANNOT CONTACT THE COMPANY.

6 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

I’m really sorry this has been such a frustrating experience for you 💔. You’re right — cancelling should never feel this complicated. The spinning cancel button and captcha glitch were technical issues on our site, but they’ve since been fixed so future cancellations go through smoothly.

I also want to clear something up: you did send us three emails, and our team replied almost immediately. We’re always available at support@nextgaything.com — no missing captchas required — and we’re happy to handle cancellations (or anything else) directly.

Rest assured, your subscription has already been cancelled as requested, so you don’t need to worry about contacting your card provider.

We’ve delivered millions of boxes to our community because we take trust seriously, and we’re working hard to make sure every step — from signing up to cancelling — feels just as seamless. I hope this clears things up, and who knows — maybe one day you’ll let us surprise you with Gay Christmas again. 🌈✨

Rated 5 out of 5 stars

More than just a box - Nextgaything surprises me every time!

I’ve been a subscriber for over 2 years now.
I am really excited about Nextgaything! The concept of receiving a regular subscription box with care and lifestyle products specifically for the LGBTQ+ community is simply brilliant. Each box is varied and contains both high-quality care products, great underwear and lifestyle gadgets that are useful in everyday life.

I particularly like the fact that it introduces me to brands that I might never have tried otherwise. Everything seems very well thought out – from the packaging and product selection to the personal touch.

I’m looking forward to every box I’ll receive. I got the quarterly with 9 pairs of underwear.

6 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Two years together and still keeping the spark alive – we absolutely love hearing that your quarterly 9-pair Seasonal Pack keeps surprising and delighting you. You’ve captured exactly what we aim for: making every unboxing feel like Gay Christmas with a mix of luxe undies, skincare, and lifestyle treats chosen just for our community  .

It makes us so happy to know we’ve introduced you to brands you wouldn’t have tried otherwise – that’s the magic of curating with love, identity, and a little bit of cheek. 😉 From the thoughtful packaging to the products inside, everything we do is about creating that unapologetically gay moment of joy you can look forward to every time.

Thank you for being with us on this journey, and here’s to many more fab boxes ahead. Stay excited – we’ve got plenty more surprises coming your way.

Rated 5 out of 5 stars

Fantastic value and a lovely treat

The packs they offer have fantastic value for money, and genuinely get excited each month to see what treats come through the door. There are always a couple of products I absolutely love using that I would never usually purchase which is an exciting way to explore different brands and products!

4 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the fab review! We’re so happy you’re feeling that monthly Gay Christmas magic! Bringing you fab value, surprise treats, and new obsessions is exactly what we live for. Thanks for sharing the joy—here’s to many more fabulous unboxings!

Rated 1 out of 5 stars

Order delivered to wrong address

Order delivered to wrong address, hsbe written to "contact us" forms and have heard nothing back from them

4 August 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review, and we’re very sorry to hear this! We responded to both of your emails shortly after you reached out to us (please check your spam or junk folder just in case), and we're eager to resolve this for you. Looking forward to your reply to our latest email so we can make sure you have a fantastic experience!

Rated 5 out of 5 stars

Great selection of products

The selection of products is great, and you always have the emotion of finding a new surprise!

2 September 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thanks for such a fab review! Thrilled you’re feeling the “Gay Christmas” magic with every box :) Here's to more fab times ahead of you!

Rated 4 out of 5 stars

Great products

Great products, neat and refreshing packaging, and long lasting toiletries. Only downside I’ve experienced was one jockstrap fraying and coming apart a month after purchase

25 July 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the review! We’re thrilled you’re enjoying the products and packaging. Sorry to hear about that rebellious jockstrap misbehaving! Drop us a note at support@nextgaything.com and we’ll sort you out. Here's to more fab packages ahead :)

Rated 5 out of 5 stars

I love the skin care you send me and…

I love the skin care you send me and the underwear just makes me feel so sexy.

23 August 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

We’re blushing! Thrilled to hear the skincare is a hit and that our underwear is giving you that sexy glow-up you deserve. Here's to more fab times together :)

Rated 5 out of 5 stars

Another great box of goodies arrived…

Another great box of goodies arrived this morning - can’t wait to try them out!

22 August 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the fab review! We love that your goodies landed safe and sound — and we can’t wait for you to dive in and enjoy them. Here’s to making every unboxing feel like Gay Christmas :)

Rated 5 out of 5 stars

Great gift bag that made for an amazing…

Great gift bag that made for an amazing birthday gift for my boyfriend. Spa night and massages

1 August 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the fab review! I love that the gift bag helped make your boyfriend’s birthday (and spa night!) extra special. Here’s to more fab surprises and pampering ahead :)

Rated 5 out of 5 stars

Another fantastic package!

Another fantastic package!
Every month they understand and tailor my profile choices! Every month I look for to what new products and freebies! All vegan and no animal tested so take the worry out of checking eveything in a store!

5 August 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for your amazing review! We love making every box perfectly tailored and worry-free for you—vegan, cruelty-free, and always full of surprises. Your excitement means the world to us. Here’s to many more fabulous boxes ahead :)

Rated 5 out of 5 stars

Great items especially the skin care…

Great items especially the skin care products

20 July 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for your fab review! We're thrilled you’re loving the skincare goodies—and we can’t wait to keep sending you even more fab finds :)

Rated 5 out of 5 stars

I love all the products I get and the…

I love all the products I get and the underwear are fabulous!!! Only thing I would improve is the shipping and tracking kinda sucks

18 July 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for your fab review! We love hearing how much you enjoy the products and underwear. I totally hear you on the shipping and tracking—thanks for letting us know. We're always working to make that smoother for you!

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