Next Gay Thing Reviews 

1,045
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company and its exciting subscription boxes. Customers frequently praise the luxurious quality of the skincare items and the extremely comfortable underwear included in every delivery. Consumers also highlight the fast shipping methods and the fantastic ongoing support provided by the friendly team members every single time. Some reviewers were not happy with delivery times, mentioning that packages sometimes take quite a while to arrive or face unexpected shipping delays. A few other people also felt that customer service responses could occasionally be quite slow or difficult when dealing with online support chats.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting great curated selections and luxury... See more

Quality

Clients share positive opinions on quality, highlighting the great selection of luxury items and comfortable... See more

Customer service

Customers consistently note positive experiences with customer service, praising support teams as awesome,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping and... See more

Subscription

Users describe positive interactions with subscription services, expressing great excitement and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was excellently surprised how much value and excitement my box brought this month. Quality and high end items that I will certainly use and normally would not get for myself so this feels like a maj... See more

Company replied

Rated 5 out of 5 stars

Never used much in the way of skin care before, maybe coco butter from time to time. Came across this whilst doom scrolling instagram. Went for the quarterly package and very happy with everything I... See more

Company replied

Rated 5 out of 5 stars

My package was delayed in shipping by a few weeks, thought to be lost. They offered to replace the package immediately once brought to their attention! Luckily my Gay Pack was delivered the next day... See more

Company replied

Rated 5 out of 5 stars

NGT Pack contains high-quality products. They are well-selected and tasteful. The company cares about its customers. Excellent customer service and fast shipping. It's nice that there's a surprise whe... See more

Company replied


Company details

  1. Underwear Store

About Next Gay Thing

Written by the company

Next Gay Thing: The #1 Subscription Box Experience for the Modern Gay Man

Introducing Next Gay Thing - the ultimate gay subscription box designed to elevate your lifestyle with premium underwear, full-sized skincare, and exclusive lifestyle products. Curated specifically for you by a dedicated gay team, our mission is to provide unbeatable value and an unmatched subscription experience. With a 96% renewal rate, our customers can't get enough of their monthly Gay Packs.

Every Gay Pack is carefully assembled based on your personalized Taste Profile, ensuring that you receive exclusive designer underwear tailored to your style preferences. Our in-house team extensively tests each pair for the best fit, making sure your front and back look fabulous. Say goodbye to plain and boring underwear, and hello to a collection of high-quality, comfortable, and cute premium fabric underwear.

Our Gay Packs also include handpicked, full-sized premium skincare and lifestyle products that you'll love and use. From face creams to natural deodorants and luxurious eye creams, each product is chosen to enhance your grooming routine and help you discover new favorites.

With incredible value at just $1.56/day, our Gay Packs offer at least 2x to 5x the retail price in full-sized products. All packs are shipped discreetly in unbranded boxes and made of upcycled paper, reducing your carbon footprint. Enjoy the flexibility of modifying, pausing, or canceling your subscription anytime, with the peace of mind that 96% of our customers choose to continue their subscription.

Join our 200,000+ strong community and experience the difference for yourself. Our 'Excellent' rating speaks volumes about the satisfaction and excitement our customers experience with Next Gay Thing. Upgrade your lifestyle today with the ultimate gay subscription box and treat yourself to a monthly dose of self-love and indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,045)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The products and product quality are…

The products and product quality are great! You get a lot of value for the price you pay. At first, the pricing can seem steep. But once you get that first pack, you realize just how much you get for what you pay.

The one thing id have liked to see is how to use the skin care products and hot to develop a regimen. As a guy who's never really been into skincare beyond the basic face wash and random cover up of an untimely zit, knowing the order that things should be used would have saved time on research. At the same time, though, it did get me to do research on better skincare, especially since none of us is getting younger!

One important thing, too, is the speediness of the response when I was concerned about a potential loss of my first pack. I had sent an email relatively late one day and within 15 minutes, I'd had a response that allowed me to track it. So, they care about their customers' concerns and quick resolution to them.

6 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re so glad you love the quality and value of our packs. Thanks for the feedback on skincare guidance—we’ll keep that in mind! Glad our team could quickly help with your tracking concern. Here’s to more great experiences ahead!

Rated 5 out of 5 stars

I made a mistake on an order I sent a…

I made a mistake on an order I sent a quick message and it was fixed right away with no questions asked. Perfect!

3 December 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your fab review :) We’re so glad we could quickly fix your order and make it hassle-free. Here’s to keeping things simple and perfect every time for many months more :)

Rated 2 out of 5 stars

Haven’t had anything go right yet!

Haven’t had anything go right yet!! Great concept but hasn’t worked out yet!

30 November 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for your review, and we’re sorry to hear about your experience. We’d love the chance to make things right! Please reach out to us at Support@nextgaything.com—our team usually replies within an hour and will work quickly to resolve any issues.

Rated 5 out of 5 stars

Had me at the packaging.

I am patiently awaiting my Third box. They had me at the amazing packaging, and the products are all Fabulous and fun. I recommend this box subscription as a gift or as a quarterly way of spoiling yourself.

23 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your fabulous review! We’re thrilled the packaging and products have won you over. Here’s to your third box bringing even more joy and surprises—because you absolutely deserve to spoil yourself :)

Rated 5 out of 5 stars

Great service

I put an order, I wanted to use my points and I paid by mistake.
Sent short email, Got fast responds, My order was canceled and my cc refunded.
Thank you!

14 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the review! Glad that you enjoy our customer journey :)

Rated 5 out of 5 stars

Another amazing experience with the…

Another amazing experience with the NextGayThing! The whole experience of receiving these boxes is addictive… I can’t wait for my next one as soon as I’m done going through all the beautiful and cool things I have just received! The quality of the products is perfect too; they send me things I love, which I would most likely never have bought myself.
The cherry on the cake? Their customer support. Whatever you need, whatever question you have, they are always ready to help you!

15 November 2024
Unprompted review
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Reply from Next Gay Thing

Thank you for the review and for being with us :)

Rated 5 out of 5 stars

Fantastic box of goodies

A fantastic delivery service for designer underwear, tailored to my taste (a "black only" option on the colour choices would be the icing on the cake), plus high-end skincare. I've yet to have any of their products that's less than excellent. Very good customer service too.

11 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thanks for the review! Thrilled you’re enjoying the tailored goodies and skincare. Here's to more fab deliveries :)

Rated 5 out of 5 stars

Love my GB (gay box)

Great products that work and make me feel even more fabulous than I already am 🏳️‍🌈💪

1 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much! Really glad to be bringing this amount of fabulousness to you :)

Rated 5 out of 5 stars

I absolutely love Next Gay Thing

I absolutely love Next Gay Thing! Receiving my quarterly box feels like a special treat every time—it’s always a surprise, and I’m thrilled with the variety and quality. Unboxing it is such a fun experience, with new and exciting products that feel thoughtfully selected just for me. The curation is personal, and the customer service makes everything even better. Highly recommend for anyone who loves a good surprise and high-quality products!

6 November 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for being with us and letting us help you do that :) And here's to more fab months together :)

Rated 5 out of 5 stars

Truly, This is The Best! I Love This!! (Next Gay Thing) <3

I love this for gay men who want to send a self care package to themselves. I feel like we don’t get a lot of opportunities to do that and this is really nice and cute for both me and my partner. I’m surprising me, and loving myself. Also my boyfriend loves the new monthly playful undies on me as much as I do (and off too..lol). Truly, I really like having this little treat to look forward to.

29 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you very much for the fab review! We’re happy that the self-care packages bring joy to both you and your partner (on and off—love it!). Knowing that these little treats add some fun and self-love to your routine makes our day. Here's to more fab months together :)

Rated 5 out of 5 stars

Kissing the pink

I was able to embrace my pink side this month with a pair of pink and white Pump boxers and matching coloured socks. I've been hoping for a pair of these for some time. Additionally the Ayuna moisturiser feels very gentle against my skin.

26 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re thrilled the Pump boxers and socks hit the mark, and glad the Ayuna moisturizer is treating your skin well. Here’s to more perfect picks ahead :)

Rated 5 out of 5 stars

Must have sun box for men

Products are great, love the suprise element of it

26 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so very much for the review! Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Highly Recommend...

Love getting the NGT box every quarter, 9pairs of sexy bright coloured pants, jocks, trunks. And 12 items of products...
Best thing is the underwear, as it makes me.feel sexy when I wear them and show them off to the other half... Not so much some of the products, as I don't use some of them. The latest products, the eyebrow groom kit, I'll be re-gifting due to not having any ones that can be groomed. Love the oils and serums that help with the skin and the socks are really funky. Can't wait to try out the latest products. Best thing about the products is they are animal cruelty free and organic/natural ingredients. I'd highly recommend purely on this ,and the fashionable sexy underwear (go bold and chose the colourful selection).

24 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We love that the bright, bold underwear is bringing out your confidence and adding a spark to your other half! The oils, serums, and funky socks sound like they’re a hit, too. And we're so glad you appreciate our commitment to cruelty-free and natural products. Thank you for being with us, and here's to more fab times together :)

Rated 4 out of 5 stars

I enjoyed reviewing the contents of the…

I enjoyed reviewing the contents of the box. Certainly would not purchase these items on my own. Some of it I wish had more directions for use.

12 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review! We’re happy to hear you enjoyed checking out the contents of your box. Apologies if the usage directions weren’t as clear—we do our best to include all the details on the product list, but we’ll keep this in mind for future boxes. Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Love!

Love the packs. The underwear is sexy and the products are really high quality.

19 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so very much for the review! Here’s to more fabulous packages ahead!

Rated 5 out of 5 stars

Great subscription

I’m very happy to have found a subscription that can help me discover brands and products I can use every day!

17 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for being with us and letting us help you do that :)

Rated 5 out of 5 stars

Solid Start

Site is easy to navigate. Enrollment process is a breeze. Updating your payment method is fairly easy. The first box I received was solid! Excited for my next one.

9 October 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much! Really glad to be bringing this amount of joy to you :)

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