I have no problems with NE caps , The caps are fantastic, and good quality and great designs….. my problem is who they use to deliver……DPD….. awful That’s the only reason I have stopped ordering……... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About New Era Cap
Written by the company
New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.
We are the official on field headwear provider for the teams in the MLB, NBA and NFL.
Other sports we have products for include football, motorsports, and rugby. We provide headwear for the likes of New York Yankees, LA Dodgers, Chicago Bulls, LA Lakers, Las Vegas Raiders and more!
Within these teams we have a range of headwear styles for everyone, these include:
- Our iconic 59FIFTY Fitted Cap
- Trucker Caps
- 9FORTY Adjustable Cap
- 9FIFTY Snapback Cap
- Beanie Hats
- 39THIRTY Stretch Fit Cap
- 9TWENTY Adjustable Cap
We also have a large range of exclusive clothing and accessories for all our different teams, from hoodies & sweatshirts, t-shirts, tops, vests, jackets, joggers, track pants and shorts.
Make sure you sign up to our emails today and receive 15% off your first order and be the first to hear about all the latest exclusives!
Click Here to Shop at New Era Cap now!
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was for my grandson
It was for my grandson, it is good quality, great service, I would recommended too other people.
Dreadful service & poor follow up & diabolical timeframes.
The package arrived and I was very excited for it to have arrived. Then I opened up the package to find only the money blip for the brim and the 59Fifty pin. There was no cap. Also the bottom of the box looked as if it had been opened and re-sealed as there was a gap in the tape but the bottom was still secure.
Then I contacted new era about this and I nearly fell of my chair when I got the email back as I was advised it would take 14 working days for just the investigation. This dosent include any refund or replacement being shipped. Not that it can be as it was the very last one they had. Truly disappointed as I’m a collector and this would have made a nice addition as it was a very limited cap drop.
Absolutely delighted with the cap and…
Absolutely delighted with the cap and the experience of measuring his head, sizing chart and how quickly the hat arrived
I’ve been buying new era caps for years…
I’ve been buying new era caps for years, more specifically diamond era and for some unknown reason they’ve changed the size of the caps making them taller. This pushes down on your ears making you look ridiculous. Sounds crazy but it’s true . I’ve bought 3 different ones and all are the same and when placed next to the older ones I have it’s clear to see .
Used multiple times now
Used multiple times now. Always great. Products always arrived in superb quality with a quick delivery.
Missing 2 out of 3 items and issue…
Missing 2 out of 3 items and issue still unresolved after nearly 2 weeks.
Always quality
Always quality
Good caps good selection good as anyone else’s price. Relatively prompt delivery. Dpd pretended they tried to deliver with a time window so I sat waiting looking over the drive. That was Friday got delivered Monday.
Super quick delivery and great product.
Website easy to use, and products and costs fantastic!
Really happy with items, and the comms after purchase was really good. Returning customer.
Cap I ordered didn’t arrive and then…
Cap I ordered didn’t arrive and then took 4 days to check that I was in fact telling the truth, very disappointing
I bought the Atlanta braves cap 5950
I bought the Atlanta braves cap 5950 , as I saw the England fans at a game in the World Cup . It looks really smart .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


















