Newbridge Silverware Reviews 

24,022
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique products, including Christmas decorations, jewelry, and cutlery, noting their excellent quality and craftsmanship. Reviewers frequently highlight the efficient and prompt delivery service, often mentioning items arriving well-packaged and on time, even for international orders. The overall ordering process is described as easy and straightforward, with many appreciating the helpful customer service and the option for personalized gifts. However, some customers also noted experiencing delays with their orders, leading to uncertainty about delivery times or items taking longer than expected to arrive.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as beautifully crafted,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its outstanding speed and... See more

Quality

People report positive experiences with quality, consistently praising the beautiful craftsmanship and... See more

Order

Customers had positive experiences with order, praising the quick processing and dispatch, with some even... See more

Service

Reviewers mention positive feedback about service, consistently describing it as superb, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Christmas ornaments are beautiful. I’ve purchased nearly 40 over the years. They sparkle and I now look forward to dressing the tree. I’ve purchased a few as gifts, many recipients have now start... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Rated 5 out of 5 stars

Newbridge silver got a birthday gift to my sister in Ireland quickly and on time and she was over the moon with her beautiful "vintage style" brooch. Thanks once again for such an efficient and perso... See more


Company details

  1. #18 of 21 best companies in Jewelry Store
  2. #27 of 37 best companies in Gift Shop
  3. #8 of 11 best companies in Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24,022)

1,503 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Duck Decanter

I was pleased to find the Decanter that I wanted at a reasonable price. It was delivered to me in Spain promptly and all in good order. Thank you.

15 April 2026
Rated 5 out of 5 stars

We received a gift of full Kings…

We received a gift of full Kings cutlery four decades ago as a wedding present. It is still in use on a daily basis as perfect as it was when we took it out of its box. Beautifully made, a real classic, timeless.
I also bought steak knives which are more contemporary in design but equally elegant and graceful to use.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Website was easy to use and easy to…

Website was easy to use and easy to place an order. The items purchased arrived promptly on the day I was told they would be delivered.
The items purchased were a birthday gift & the birthday girl was delighted with her gifts.

10 April 2026
Rated 5 out of 5 stars

I’m delighted with the watch

I’m delighted with the watch, it was exactly what was shown on the site, the inscription was beautiful. I was kept up dated with timely Correspondence. The delivery was on time . Overall an excellent service.

9 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look