Nerds2u Reviews 

90
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service! I accidentally downloaded malware and they were able to sort my laptop and mobile phone the same day. Very responsive and fast!

Rated 5 out of 5 stars

I highly recommend Nerds2U, especially for anyone with a custom PC build. After the processor on my custom rig got fried, their team came directly to my house to diagnose the issue. They collected the... See more

Rated 5 out of 5 stars

Yusif at Nerds2U was absolutely incredible. Without being melodramatic - I honestly think it is the best customer service I have ever received in my life. He not only sorted my PC problems he helped m... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. After spending a huge amount of money on various equipment which did not work together, this was the best money spent. Very nice expert came and resolved all an... See more

Company replied

Company details

  1. Computer Repair Service

Written by the company

Nerds2u are the heroes of the digital age. We are expert software and hardware enthusiasts, who analyse and repair technical issues. SCHEDULE A NERD TO SAVE YOUR DAY NOW!


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Laptop repair was perfect!

Needed an urgent repair and they delivered! Express service was worth every penny - my laptop was back up and running in no time. Great communication, fair pricing, and high quality work. Wouldn't go anywhere else!

17 February 2025
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Reply from Nerds2u

Thank you so much for your awesome feedback! We're thrilled we could get your laptop sorted quickly and that our express service delivered just what you needed. It means a lot to hear you appreciated the communication, pricing, and quality of our work. We’re always here whenever you need us—thanks again for choosing Nerds2u!

Rated 5 out of 5 stars

Had 2 macs and a HP laptop serviced and…

Had 2 macs and a HP laptop serviced and restored… so impressed with the fast and reliable service. As a business owner this experience exceeded my expectations. I will recommend highly to all!!

13 February 2025
Unprompted review
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Reply from Nerds2u

We're absolutely delighted to hear that you had such a positive experience with our team at Nerds2u. It's always our goal to provide reliable, friendly, and expert support.
We're here anytime you need us, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Very friendly support and solved my…

Very friendly support and solved my laptop issues quickly.
Highly recommended!!

2 November 2024
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Reply from Nerds2u

Thank you so much for your kind words! We're so glad we could resolve your laptop issues quickly and provide you with friendly support. Your recommendation means a lot to us. Feel free to reach out anytime!

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round! Conveniently for us, they were even able to pick up and drop off the machine....all fixed in 24 hours. Highly recommended!

27 September 2023
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Reply from Nerds2u

Thank you so much for your awesome feedback! We're thrilled we could get your device sorted quickly and that our express service delivered just what you needed. We’re always here whenever you need us—thanks again for choosing Nerds2u!

Rated 5 out of 5 stars

Life-Saving Repair Service!

Life-Saving Repair Service!

I accidentally spilled coffee on my MacBook Pro 2021 and was devastated, thinking I'd lost not only a pricey laptop but also years of precious data. I reached out to Nerds2u's repair service, having heard great things, and they exceeded all my expectations!

From the outset, their customer service was impeccable. They provided clear guidance on what steps to follow before I sent in my MacBook, ensuring no further damage occurred. The entire process was transparent; they kept me informed at every stage, from diagnosis to repair.

When I received my MacBook back, it was as if the accident never happened. It functioned perfectly, and, to my immense relief, all my data was intact! The price was reasonable, especially considering the quality and speed of the service.

Kudos to Nerds2u for their expertise and professionalism. I sincerely hope I never have another liquid mishap, but if I do, I know exactly who to turn to. Highly recommended to anyone facing tech emergencies!

27 September 2023
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Reply from Nerds2u

Thank you so much for sharing your experience! We’re beyond thrilled to hear that we were able to not only fix your MacBook but also save your valuable data. It’s always our goal to provide clear guidance, expert repairs, and a smooth process, so we’re happy that you found everything to be transparent and stress-free.

Your recommendation means a lot to us, and we’re grateful for your trust. Hopefully, no more coffee spills in the future, but if anything else comes up, we’ve got you covered!

Rated 4 out of 5 stars

Just great

Great company to deal with, they fixed my laptop by replacing the motherboard after a water spill and before the replacement tried their best to actually fix it without the replacement to reduce costs. However I'm giving 4 stars due to the following items:
* When collecting my laptop they didn't provide any kind of receipt which made me nervous about giving away the equipment without any traceable evidence. However based on the many positive reviews, I wasn't too worried.
* Replaced motherboard had worse specs than the original (16GB of RAM instead of 32GB of soldered memory), would be nice if I knew that beforehand to make a decision whether it's worth it.

On the bright side, they picked up and delivered the laptop on agreed time from home - which is super convenient.

20 September 2023
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Tomato damage fixed!

I took my MacBook to nerds2u after I accidentally squashed a tomato into my Macbook. After the incident, the MacBook was turning on, but neither the keyboard nor the trackpad were working.

Sukky worked hard to diagnose the problem, and tracked it down to issues with individual chips including the sleep/wake sensor. He ordered and replaced the problematic chips and fixed the issue.

I was really impressed by the work of him and his team as this is the sort of issue that would probably cause Apple to charge you for replacing the entire device - it’s amazing to find someone who is capable of performing
this kind of detailed work and analysis. Better for the environment too!

I’m very happy to get my laptop back, and can strongly recommend Sukky and his team.

4 June 2023
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Reply from Nerds2u

Thank you so much for your kind words and thoughtful review! We're absolutely delighted to hear that you had such a positive experience with our team at Nerds2u. It's always our goal to provide reliable, friendly, and expert support, so it's great to know we were able to get your MacBook up and running smoothly again.

We're here anytime you need us, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Quality service

Quality service, got the job done to a very good standard, optimised my pc too

28 March 2023
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Reply from Nerds2u

Thank you for the great feedback! We're so glad to hear you’re happy with the service and that we could get your PC running at its best. It’s always a pleasure to help optimize your devices, and we appreciate your trust in us. If you ever need further assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Fixed the water damage on my mac for less than 50% of what Apple were charging. Said it would take 3+ days but actually had it ready for collection in 5 hours.

28 March 2023
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Reply from Nerds2u

Thank you so much for your kind words and recommendation! We’re thrilled we could save you both time and money while getting your Mac fixed quickly. It’s always our goal to provide fast and affordable solutions, and we're glad we exceeded your expectations. Feel free to reach out anytime!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Honestly super trustworthy and always…

Honestly super trustworthy and always in touch with the client. Although my situation was a difficult one, Sukky managed to sort it out at a super compeititve price and helped keep me safe at the same time. Thank you Nerds.

28 March 2023
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Reply from Nerds2u

Thank you for your kind words! We always strive to offer trustworthy service at a competitive price, and it's wonderful to know we were able to meet your needs. If you ever need assistance again, we're here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Absolutely AMAZING

Absolutely AMAZING. Can't rate them highly enough. Spilt water on my mac, I was in the middle of an important project. Nerds2u not only fixed my mac for a brilliant price but gave me a loan so I could get the job finished while they fixed my laptop. Life savers and genuinely nice people who want to help.

3 November 2022
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Reply from Nerds2u

Thank you so much for your incredible feedback! We’re thrilled to hear that we could help get your Mac back in working order and provide you with a loan laptop to keep you on track during your important project. It’s always our goal to support our customers in any way we can, and we’re so glad we could make a difference. If you ever need anything else, we’re here to help!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Great comunication

Great comunication, excelent problem solving, prices accurate to job they do:)

10 November 2022
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Reply from Nerds2u

Thank you for the great feedback! We’re so glad to hear you were happy with our communication, problem-solving, and pricing. We always aim to provide clear, effective solutions at fair prices, and it’s wonderful to know we met your expectations. If you need further assistance, we’re always here to help!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Amazing service

Amazing service - very fast and very skilled. I was in a real crisis and the Nerds stepped up and did an excellent job - and very friendly too!

16 September 2022
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Reply from Nerds2u

Thank you so much for your kind words! We’re thrilled to hear that we could step in during your crisis and get the job done quickly and effectively. It’s always our goal to provide both fast and friendly service, and we’re glad we could meet your expectations. If you ever need assistance again, don’t hesitate to reach out!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

High end gaming laptop revived!

Our high-end gaming laptop was doing all sorts of silly things (mainly not working) - and they fixed it!

We had booked a normal appointment but it was delayed, so we opted for the express appointment (i would suggest you manage the normal appointment process as the express charge ran for the entire job time - so less value for money there - but we wanted this done asap so not bickering just offering advice)

They tried to repair what they could - they did a thorough job of updating and cleaning - they returned the kit back better than when first bot (the original reseller botched one of the setups) - they even offered to offer additional help via phone if needed.

So highly recommended for communication, repair, knowledge, and friendliness - just a reminder on managing costs and also that time is what it is to get something fixed properly.

6 September 2022
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Amazing!

Very helpful and persisted despite the odds (Royal Mail strikes and my personal commuting difficulties) to provide a speedy, efficient and reliable service - highly recommend!

13 September 2022
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Friendly, efficient and good pricing

Great experience. Spilled tea on my MacBook Pro, found their website and phoned up to ask about their service and was met with friendly, helpful info. I brought it in and they had it sorted without a hitch for a great price - highly recommend their service!!

13 April 2022
Unprompted review
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Reply from Nerds2u

Thank you so much for your fantastic review! We're so glad we could help you get your MacBook Pro back in action after the tea spill. It’s great to hear that you had a smooth experience from start to finish and that you were happy with our service and pricing. Your recommendation means a lot to us—thank you for choosing Nerds2u!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Great communication

Great communication, great service , wold definitely use again or recommend, Thanks

3 February 2021
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Thank you so much nerds2u

Thank you so much nerds2u, I had important data on my laptop and my laptop was not turning on, an engineer arrived to pick up my device and was returned working, all I wanted was a the data so. Was a pleasant surprise as I had taken it to other repair stores that had told me the laptop was beyond repair. All I can say is thanks again.

3 February 2021
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Amazing service

They were quick to respond when I enquired about help, they turned up on time, were helpful and respectful; they went above and beyond to fix the problem and they kept me informed of what they were doing. I would definitely recommend them

2 February 2021
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

I was very impressed with the way…

I was very impressed with the way Nerds2u reacted, they collected and delivered within a few days and I have had no issues with the mac airbook so was very grateful with the service they provided

26 January 2021
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Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

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