The platform was very user friendly and served its purpose well to put us in contact with an excellent service provider who did the job very well. We had no contact with anyone for assistance on thr p... See more
Company replied

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The platform was very user friendly and served its purpose well to put us in contact with an excellent service provider who did the job very well. We had no contact with anyone for assistance on thr p... See more
Company replied
Absolutely rubbish service and no customer service response tried to charge 25% on top of contractors quote. When I chose to go with another contractor withheld my money and have failed to respond... See more
Company replied
Straightforward and reliable. Post your job, find your tradesman, pay, get your pay code, give it to the tradesman once the job is finished. And the result? My walk-in closet looks picture-perfect :)... See more
Company replied
Viktor replaced a tap and arrived promptly, worked really quickly and the result was excellent. He’d travelled a long way as I live in a rural area so am very grateful for such good service.
Company replied
Written by the company
Written by the company
Réalisez vos projets en toute sécurité
75009, PARIS, France
Replied to 99% of negative reviews
Typically replies within 1 week
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Total professional, experienced and a fair price.

Reply from Needhelp
Celia did a wonderful job assembling my IKEA wardrobes.

Reply from Needhelp

Reply from Needhelp
The person who installed the cupboard was extremely efficient and installed the cupboard within 2,5 hours. He was very friendly and cleaned up the mess after finishing work. He was worth every penny.

Reply from Needhelp
The person who came was really professional, quick and trustworthy. I would like to use the same company for future installations.

Reply from Needhelp
J ai apprécié l intervention du technicien. En revanche je trouve la commission de presque 38 euros sur 150 euros d intervention c est énorme...n

Reply from Needhelp
COUNTELSS MESSAGES TO GET AN INVOICE, ORDER NUMBER OR VAT INVOICE ARE IGNORED. B&Q WHO TOOK THE ORDER AND PAYMENT DO NOT PROVIDE THIS EITHER AND WEBSITE FOR NEEDHELP IS FRENCH AND DOES NOT GIVE A LEGALY REQUIRED VAT INVOICE. USELESS , NO CUSTOMER SERVICE. NEVER USE FOR TRADE JOBS

Reply from Needhelp
Cory hung all of our internal doors and we're very pleased with them.
All the work completed to a high standard. Would definitely recommend him.

Reply from Needhelp
appointment respected, kindness, professionalism, speed in assembly, no hitches, management of packaging waste was also perfect

Reply from Needhelp
Hicham was very friendly, competent and professional.
Everything was done flawlessly.
It was an excellent service!

Reply from Needhelp
I was very disappointed with the service I received. The floor fitter insisted on full payment for each room before the work was actually finished, and after taking the money he repeatedly delayed returning to complete the job. The flooring was left unfinished, and I had to deal with ongoing excuses for why he couldn’t come back as agreed.
He also insisted that I pay him directly, saying that NeedHelp would not transfer his payments for months. Because of this, I am unable to claim any reimbursement through NeedHelp, and they have since confirmed that they cannot assist due to the payment being made outside their platform.
Communication became even more difficult when he later claimed he had lost his phone, leaving me to contact him through his girlfriend instead. Eventually, I was forced to re-advertise the job on a different platform.
Multiple independent tilers have since inspected the work and identified several serious issues, including:
Tiles laid directly onto floorboards with no backer boards
No primer applied to the living room floor
Tile pattern not straight or aligned
Random and inconsistent grout spacing
Cement-based adhesive applied directly to the floorboards, meaning the tiles will eventually loosen
As a result, I’ve had to pay a professional a substantial amount to fix the problems and completely redo the living room. I will likely need other rooms redone as well due to the improper installation methods used. This has created additional costs for labour, materials, and replacement tiles—expenses I should never have had to incur.
Based on my experience, I cannot recommend this floor tiler. The combination of poor communication, unfinished work, and substandard installation has caused significant stress and financial loss.

Reply from Needhelp
Quick response, the needHelp service providers provided immediately offers.
The webtool allows to request offer only for ONE article and that's not always practical.
Depending on the link you use you are connected to different versions of the webtool. One of them had price indication for the job (very useful!) but the other one didn't.

Reply from Needhelp
Pefect assembly of furniture, no faults at all. Yannick was also very fast, 50 minutes in total and also a very clean worker. I would highly recommend Yannick.

Reply from Needhelp
Service performant et très utile. La 5ème étoile sera donnée lorsque l'application mobile sera à la hauteur.

Reply from Needhelp

Reply from Needhelp
This company could help me to find a competent, hard-working and nice person to make a task! The plattform is easy to use and the answer came in a few minutes

Reply from Needhelp
It was the first time for me with NeedHelp and the experience with Gunther was absolutely good. He assembled a wardrobe a sofa, a table, a bed and some other stuff. Highly recommended.

Reply from Needhelp
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