Nationwide Reviews 

Staff always pleasant and very helpful2

In store staff always friendly and efficient. Never have to wait long to be seen. Staff resolve queries immediately. Would recommend Nationwide.

I've had two grandchildrens accounts for many years and been very happy, so much do I'm changing my bank to Nationwide because they reward their customers regularly and committed to banking fairness.

All good in query and transfer

I have been with the Nationwide for over thirty years and throughout that time, I have been always been treated with respect, Staff have always been professional and the Customer Services is exemplary.

Helpful advice given by Mary. I was struggling to do the transfer on line and I was unsure about the ISA rules.

The customer service in the branches of Nationwide I have visited is so good at being helpful, friendly easily accessed in person or by telephone.
I like the products and am sonpleased they aren't sheep who follow others along a rocky path. Well done management.

Lovely staff,sorted right away, very happy.

Always friendly and helpful and always willing to help

Never had any issues with the York branch.
Professional, understanding, knowledgeable attitude from all of the staff.
Reasonably fast service, depending upon the volume of customers.
9 out of 10 every time.

I am unsure whether to stay with Nationwide as I prefere to have a pass book and the Nationwide has moved to a paper mini statement which is confusing . Thanks

I have always had a very positive experience with Nationwide as a bank, from their savings account, to their online banking, apps and in-store services. I am both an independent customer, and I have been dealing with them from a bereavement perspective too. They have been helpful in all aspects.

I visited Old Swan branch this morning with a few concerns about my ISAs and also some transfers I needn't have worried as I was soon taken care of by Michelle who provided all the answers to my queries she was very professional and helpful

Trust worthy
Looking forward to a long future

Went into branch and my query was resolved by customer service personnel.

Branch access with well trained caring helpful staff. Great loyalty bonus. Could have higher interest on savings products.

First class service from helpful professionals in a branch.This branch in Codsall needs bigger premises which would increase business and enhance the brand.

I didn’t have my bank card but I was able to use my app to pay money into my account .

Very efficient and friendly staff. My query was dealt with immediately.

Always excellent customer service at the counter. Super helpful, friendly and efficient staff at the Haywards Heath branch.