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National Debt Relief Reviews 

44,998
•
TrustScore 4.5 out of 5

4.7

Debt Relief Service
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Review summary

Created with AI, based on recent reviews

Looking at 2,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive and knowledgeable staff members for providing exceptionally clear explanations, professional guidance, and truly helpful debt relief solutions that make a real difference. Many individuals warmly appreciate the excellent customer care, constant communication, and dedicated assistance that significantly helps reduce overwhelming financial stress and brings peace of mind. Some reviewers were not happy with communication issues, ongoing creditor calls, and unexpected delays during the overall debt settlement process. Consumers specifically noted frustrating instances where smaller remaining balances were completely ignored or customer support representatives were difficult to reach when scheduling appointments.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, polite, and very knowledgeable.... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are very helpful and quick to... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and friendliness of the staff... See more

Payment

Users describe ambiguous interactions with payment, expressing mixed feelings about the process. Some... See more

User experience

People report positive experiences with user experience, highlighting how caring, polite, and helpful the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Delivering on what you promised and your associates are a pleasure to deal with. I'm becoming more and more confident that I will be out of debt sooner rather than later.

Rated 5 out of 5 stars

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel bett... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(44,998)

2,306 reviews in the last 12 months

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Rated 5 out of 5 stars

What made my experience great with…

What made my experience great with National debt relief.The wait. The patience and endurance while the settlement came through. Scary,Overwhelming and nerve wrecking but after all well worth it. Time and Patience. Process and progress. Very good. Thank you all for your time and effort to make this a smooth process for the both of us.

20 July 2026
Rated 5 out of 5 stars

Settlement agreements to fit my reduced income

I reached out to National Debt Relief (NDR) when there was a drastic reduction with my retirement finances.
After 20 plus years of paying high interest of credit card payments, I had to make an effort to reduce and pay off debt to fit my reduced security benefits. Therefore, with an agreement of minimal monthly payments to NDR over 45 months with four credit card organizations, they worked on my best support, and creditor negotiations began.
After signing in 12/2025, settlement agreements came through by 4/2026 and one of the cards were paid off. The customer service associates at NDR kept me well informed on each path and were understanding, courteous and very professional at all given times while working on my behalf.
In the beginning, my FICO score went down significantly; however, within the timeframe and my patience as settlements and payments were made, there was a noticeable increase overall.

16 July 2026
Rated 5 out of 5 stars

The timeframe was to long ...I was…

I wish was quicker.

15 July 2026
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Reply from National Debt Relief

Hello Janice,

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.

The timeline for resolving debts can vary based on several factors, including each creditor's individual policies, requirements, and response times. We understand that a longer-than-expected process can be frustrating, and we apologize for any disappointment this may have caused.

A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

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