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National Debt Relief Reviews 

45,024
•
TrustScore 4.5 out of 5

4.7

Debt Relief Service
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Review summary

Created with AI, based on recent reviews

Considering 2,318 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being incredibly helpful, patient, and supportive throughout the entire debt relief journey. People find the monthly payment plans very manageable and truly appreciate how customer support handles creditor negotiations effectively. However, some people mentioned communication difficulties, feeling ignored regarding smaller remaining debts or experiencing frustrating confusion with account details. A few reviewers also noted that the overall process can sometimes take longer than expected or involve conflicting information from different representatives. Despite these issues, consumers generally feel that the service provides meaningful relief from overwhelming financial stress.

What people talk about most

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently kind,... See more

Staff

Reviewers highlight positive aspects of staff, describing them as professional, knowledgeable, and very... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are helpful,... See more

Payment

Consumers find payment experiences to be mixed, reporting both manageable plans and significant stress. On... See more

User experience

People report positive experiences with user experience, highlighting how easy it is to get started and track... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m not versed in debt resolution. That’s where NDR excels. My debt came about while waiting for disability. Unable to work and taking care of 2 children on a $500 a month TANF check. As you can guess... See more

Rated 5 out of 5 stars

so far this has made me feel so much better. My payments will be paid and in less than 3 years I can have everthing paid. It was hard for me to make the payments at all before but now I am making a... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel bett... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(45,024)

2,334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was at my lowest and decided to give…

I was at my lowest and decided to give N.D.R a go. I was able to pay off my debt earlier than expected and received A+ service. N.D.R program not only exceeded my expectations but they were able to lower alot of my debt payments through negotiations (which I was not expecting). I am truly grateful for everyone's hard work towards helping me. After the program, I received a refund for any money they didn't need to use. Thank you N.D.R

7 July 2026
Rated 3 out of 5 stars

Not honest and very hard to get ahold…

Not honest and very hard to get ahold of process is too slow

22 May 2026
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Reply from National Debt Relief

Hello Christopher,

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.

We understand that debt resolution timelines can vary based on individual creditor requirements and circumstances, and we apologize if the process has taken longer than you anticipated.

We also regret to learn that you have experienced difficulty reaching our team. Providing responsive and accessible support is important to us. A member of our team will be reaching out to review your program and discuss any questions or concerns you may have. In the meantime, you are welcome to contact our Client Success Team directly at 888-660-7427 for assistance.

Thank you,
The National Debt Relief Team

Rated 5 out of 5 stars

What made my experience great with…

What made my experience great with National debt relief.The wait. The patience and endurance while the settlement came through. Scary,Overwhelming and nerve wrecking but after all well worth it. Time and Patience. Process and progress. Very good. Thank you all for your time and effort to make this a smooth process for the both of us.

20 July 2026

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