Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great. Glad to do buisness once again
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have recently renewed our trade motor insurance with them. They always offer a excellent service. The people that work their are polite and good at their jobs. We have tried other companies over... See more
Nash warren have been professional and efficient in providing my motor trade cover for the past six years and have provided me excellent service in insuring I have the correct level of cover at all t... See more
Always get me the best price for my custom motor trade insurance get all the extras with a great value. Nash Warren staff always gave me the best customer service always go out of their way to ge... See more
Company details
Written by the company
Established in 1981, Nash Warren provided tailored motor trade and commercial insurance policies to motor traders, commercial landlords and business owners across the West Midlands and wider UK. Today, we are one of the UK's leading insurance specialists, servicing over 5,500 customers across the UK. As the company has grown, we take pride in not losing touch with that 'local broker' relationship by ensuring our excellent service is never compromised by growth. Our Top Insurance products include: - Motor Trade Road Risk - Motor Trade Combined - Commercial Fleet - Commercial Landlord Insurance - Liability Insurance. - Business Insurance Through our insurance relationships, we are able to provide competitive quotes for our clients.
Contact info
Suite 10, Alcora Building, Mucklow Hill,, B62 8DG, Halesowen, United Kingdom
- 03300535110
- Info@nashwarren.co.uk
- www.nashwarren.co.uk
4.6
Excellent
355 reviews
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This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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I found them to be professional and…
I found them to be professional and very helpful
11 November 2025
Reply from Nash Warren Insurance Services Limited
Thanks so much for your kind words! We're glad to hear you found the service professional and helpful — that’s exactly what we aim for. If you ever need anything else, we're just a call away.
Motor Trade Renewal
Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great.
Glad to do buisness once again
14 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you for the lovely review — we really appreciate you taking the time to share your experience with us. We're so glad to hear that our team member made your renewal process a positive one!
We completely understand your thoughts on pricing — insurance costs have been on the rise across the board, and unfortunately, that’s something affecting most providers at the moment. That said, we’re always doing our best to find the most competitive options available for our clients.
It means a lot to us that you’ve chosen to renew with us again. We truly value your loyalty and look forward to helping you again in the future!
Reply from Nash Warren Insurance Services Limited
Thanks so much for the review! We're glad to hear the renewal was quick and the price hit the mark — that's exactly what we aim for.
We appreciate you choosing us again, and we’re here whenever you need us!
my traders policy,excellent staff.
you set up my insurance and made it uncomplicated,you was there every step of the way.thankyou.
14 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you so much for your kind words! We’re really happy to hear that you found the process straightforward and felt supported every step of the way — that’s exactly what we aim for.
We truly appreciate you taking the time to share your experience.
The staff are friendly and very helpfull
14 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you for your lovely feedback! We’re really pleased to hear that you found our team friendly and helpful — that’s exactly the kind of service we aim to provide every time.
We really appreciate you taking the time to share your experience.
great ppl great communication 5 star…
great ppl great communication 5 star service all the way my second year with them by far there the best brokers out there!
14 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you so much for your fantastic feedback and for choosing to stay with us for another year! We're thrilled to hear you’ve had such a positive experience and that our communication and service have stood out.
Your continued trust means a lot to us — we really appreciate your support!
Professional and knowledgeable First people to call after showing…
First people to call after showing interest on the internet. Knew what I wanted and got me a good deal
14 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you so much for your kind words! We're really pleased to hear that you found our team professional and knowledgeable, and that we were able to get you the cover you needed quickly and at a good price.
We really appreciate you taking the time to share your experience — it means a lot to the team.
Reply from Nash Warren Insurance Services Limited
We’re sorry to hear that you felt our communication was lacking. After reviewing your case, we can confirm that your documents were received safely in our admin mailbox, which operates on a standard 3 working day turnaround. I can see our team have since spoken to you to confirm your documents have been received.
We understand how this situation could have been frustrating. Normally, our admin inbox sends an automatic confirmation to let customers know their documents have been received — however, we discovered this feature was temporarily switched off at the time. It’s now been reactivated to prevent this from happening again.
We appreciate your feedback and will continue working to improve our communication and follow-up process. If you’d like to discuss this further, please contact us on 03300535110.
You are very easy to talk to and very…
You are very easy to talk to and very helpful really pleased with the company
14 October 2025
Very good thank you
6 October 2025
Reply from Nash Warren Insurance Services Limited
Thanks very much for your feedback — glad to hear you were happy with our services!
Adam was very friendly and helpful
Adam was very friendly and helpful, but not pushy in slightest . A pleasure to do business with
6 October 2025
Reply from Nash Warren Insurance Services Limited
Thanks very much for your feedback — really glad to hear Adam looked after you so well. We always aim to give helpful advice without any pressure, so it’s great to know that came across.
Appreciate you taking the time to leave a review, and we’re pleased we could help with your cover.
All the best
Excellent service always helpful staff
Excellent service and staff are so helpful and easy to understand
6 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you so much for your kind feedback!
We’re really pleased to hear you’ve had a positive experience with us — our team always aims to be clear, helpful, and make things as straightforward as possible. It’s great to know that’s come across in your dealings with us.
If there’s ever anything else you need, don’t hesitate to get in touch — we’re always here to help.
Staff very courteous and a credit to…
Staff very courteous and a credit to Nash Warren.
2 October 2025
Reply from Nash Warren Insurance Services Limited
We’re really pleased to hear you had a great experience – our team always aims to provide friendly, professional service, so your feedback means a lot.
Your comment about our staff being a credit to Nash Warren will certainly be shared with the team – it’ll make their day!
If there's anything else we can help with, don't hesitate to get in touch.
Excellent customer service and very…
Excellent customer service and very friendly and helpful. Well done… I will recommend Nash Warren to anybody. I’ve been a customer for four years, and I must say you are very considerate compared to other insurers. Very proud to be one of your delighted customers.
2 October 2025
Reply from Nash Warren Insurance Services Limited
Thank you so much for the kind words and continued support! We're really pleased to hear you've had such a positive experience over the past four years. It means a lot to the whole team, and we truly appreciate your recommendation. We're always here to help whenever you need us!
Reply from Nash Warren Insurance Services Limited
Glad to hear that — thanks for the feedback! If you ever need anything else, just give us a shout.
One of the worst insurance brokers I…
One of the worst insurance brokers I have ever had the misfortune of dealing with, totally dishonest and trying to scam more premiums at every opportunity.
2 October 2025
Unprompted review
Reply from Nash Warren Insurance Services Limited
We’re sorry to hear you feel this way, but we must clarify how the insurance process works.
If all relevant information is not fully disclosed to us at the quotation stage, it can lead to adjustments in premium once material facts are discovered after the policy has incepted. This is standard practice across the insurance industry and ensures that cover is based on accurate and complete information.
We are always transparent in our dealings and work hard to ensure our clients understand their obligations and the importance of full disclosure from the outset. If you have any specific concerns, we’re more than happy to discuss them directly.
Reply from Nash Warren Insurance Services Limited
Thank you! We really appreciate your feedback — great to hear you found us helpful and efficient. We're always here if you need anything!
Their communication is diabolical
Their communication is diabolical
As a new customer, I wish I had gone elsewhere
They seem to forget they work for their clients and not the insurance companies
20 September 2025
Unprompted review
Reply from Nash Warren Insurance Services Limited
Thank you for your feedback. We’re sorry to hear that your experience with us has not met your expectations. Unfortunately, we haven’t been able to locate your file based on the information provided in your feedback.
If you could contact our office on 03300 535110 or email info@nashwarren.co.uk, we would be happy to review your concerns and work with you to resolve any issues.
We look forward to the opportunity to assist you.
Great company always on hand to help…
Great company always on hand to help fantastic customer service
26 August 2025
Reply from Nash Warren Insurance Services Limited
Thank you, John, so much for your kind words! We’re always happy to be here whenever you need us. Your support means a lot to our team!
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