Mytrendyphone Reviews 

103,581
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Superhurtig levering af cover til min iPhone og lænke til mit Apple Watch! Coveret er super, men må erkende at jeg nok har købt lænken til Apple Watch for billigt, for den river tråde ud af/hænger fa... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and perfect product! I ordered a mobile charger, and it arrived in just 24 hours! The packaging was brand new, and everything looked great. The charger works perfectly with my phone. T... See more

Company replied

Rated 3 out of 5 stars

Super fast delivery of the product. Unfortunately, the item was not exactly the same as it was advertised.

Company replied

Rated 4 out of 5 stars

I paid extra for fast shipping because the website mentioned it when I placed my order. I could have paid nothing because the package wasn't delivered any faster. It's a waste of money. Don't fool pe... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

MyTrendyPhone.dk sælger kvalitets tilbehør til mobiltelefoner, iPod, foto- og videokameraer, PC og bærbar, iPad, spillekonsoller samt hukommelseskort, blækpatroner og Bluetooth udstyr.

Mytrendyphone.dk Support

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

104K reviews

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4.2

All reviews

(103,581)

6,339 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm very happy with the sey…

I'm very happy with the service they offer. We received the product in 2 days after ordering. And when we needed to return it, the service for that too was quite fast and straight forward

21 January 2026
Unprompted review
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Reply from Mytrendyphone

Hej,

Mange tak for din anmeldelse! Det betyder meget for os at høre, at du havde en god oplevelse.

De bedste hilsner,
Eva MTP

Rated 5 out of 5 stars

Kvalitet i top og det er en partner…

Kvalitet i top og det er en partner hvor det bare virker. Let at finde tilbehør på websiden, betaling via MobilePay og levering til aftalt tid.

16 January 2026
Unprompted review
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Reply from Mytrendyphone

Tak for din anmeldelse! Det er dejligt at høre, at du havde en god købsoplevelse hos os.

Eva MTP

Rated 1 out of 5 stars

If there is a problem with your order... good luck!

Purchased a screen protector with an "easy align tool" for my new Google Pixel 9a. When I opened the package, there was no easy align tool and there was only a "back" peel on the protector. The "front" was not there and the protector was already scratched and marked because of this. I contacted them via email but I have been ignored. I would advise shopping elsewhere!

Tired of waiting for a reply, I purchased a screen protector from another website which was cheaper and arrived the next day before 8am in perfect condition!

14 January 2026
Unprompted review
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Reply from Mytrendyphone

Hello Lauren,

Thank you for taking the time to share your experience.

We’re truly sorry to hear that the screen protector arrived incomplete and already scratched. This is of course not acceptable and not the experience we want our customers to have. We understand how frustrating it must be, especially when the product is advertised with an EasyAligner tool.

We can see that this may be due to a packaging or handling issue, and we would very much like to investigate this further. To do so, we kindly ask you to contact our customer support and send clear photos of the received screen protector and the packaging, along with your order number. This will allow us to verify the issue and assist you with a proper solution as quickly as possible.

We’re sorry if you experienced a delay in receiving a response, and we appreciate your patience while we help resolve this matter.

Kind regards,
Maria Nielsen, Kundeservicechef

Rated 5 out of 5 stars

Fair prices for good quality.

14 January 2026
Unprompted review
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Reply from Mytrendyphone

Dear Marius,

Thank you so much for your feedback!

We're happy to hear that you are satisfied with both the quality and our fair prices.

Have a great weekend.

Eva MTP

Rated 5 out of 5 stars

Very fast and efficient.

Very fast and efficient.. Good quality products.. Will recommend 1000%

10 January 2026
Unprompted review
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Reply from Mytrendyphone

Hej.

Tusind tak for din anmeldelse! Vi er glade for, at både service og levering fungerede godt for dig.

Hav en god aften.

Eva MTP

Rated 5 out of 5 stars

Alt i orden er glad for at handle hos…

Alt i orden er glad for at handle hos dem

5 January 2026
Unprompted review
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Reply from Mytrendyphone

Hej,

Tusind tak for din tilbagemelding.

Det glæder os at høre, at alt var i orden, og at du er glad for at handle hos os. Vi sætter stor pris på din feedback og ser frem til at byde dig velkommen igen!

Hav en dejlig aften.
Eva MTP

Rated 5 out of 5 stars

It was very quick and packaging was one…

It was very quick and packaging was one of the best packages. The best things among all of this, is the price. I really appreciate it. Overalls,it was fantastic.

5 January 2026
Unprompted review
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Reply from Mytrendyphone

Dear Ahmed,

Thank you so much for your fantastic feedback!

We’re thrilled to hear that the delivery was very quick, that the packaging met your expectations, and that you appreciated the price. Your kind words mean a lot to us, and we’re delighted that your overall experience was great.

We look forward to serving you again!

Eva MTP

Rated 2 out of 5 stars

Product not in stock

I bought a mini karaoke set around 5 pm 28/12 so it was before 10pm at that moment it was stated in the website that there was 3/4 in stock and they can deliver the next day so I decided to buy it. I didn't expect it to arrive the next day to let them process my order so I gave it an extra day of wait come to dec 30 I used the chat support and asked them they said I will receive an order number the next day and that my product will arrive Wednesday 31. I contacted support again and they told me that unfortunately the product is not in their warehouse and it's going to be available by the end of the week. First of all I think there is a big problem with the fact that the number of "in stock" is not accurate or maybe it's the website and its not always updated in terms of the stock and that is just disappointing to be honest if I saw there was nothing in stock I would've have never placed that order cause I know it was a risk since it's a busy season. Second of all I don't understand why someone would tell me that I would get my tracking number and product the next day when in reality I will not get anything it gives people false hope. I gave them 2 stars for the reason that their chat support function was helpful but because of the overall experience I will never order anything from this website again.

31 December 2025
Unprompted review
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Reply from Mytrendyphone

Hi Samantha,

Thank you for taking the time to share your experience with us.

We’re truly sorry for the confusion and disappointment this caused. At the time you placed your order, there was indeed one unit left in stock, however another customer completed their purchase just before your order was processed. Unfortunately, this meant that the remaining item was no longer available, and the next expected restock was not until a few weeks later.

We sincerely apologize for the misleading and inconsistent information you received from our chat support. This should not have happened, and we fully understand how this created false expectations, especially during a busy season.

As soon as the situation was clarified, the order was cancelled and fully refunded, so no payment was retained.

We appreciate your feedback, as it helps us improve both our stock visibility and internal communication. We’re glad to hear that our chat support was helpful, and we’re sorry that the overall experience did not meet your expectations.

Kind regards,
Maria Nielsen, Kundeservicechef

Rated 5 out of 5 stars

Fantastisk god service

30 December 2025
Unprompted review
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Reply from Mytrendyphone

Kære Mikkel,

Tusind tak for din fine tilbagemelding!

Det glæder os meget at høre, at du igen har haft en god oplevelse hos MyTrendyPhone.

Vi sætter stor pris på din tillid og ser frem til at handle med dig igen.

Venlig hilsen
Eva MTP

Rated 5 out of 5 stars

ordered at night and get the package…

ordered at night and get the package the next day. Very fast and reliable. It save Christmas hustle.

21 December 2025
Unprompted review
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Reply from Mytrendyphone

Dear Karen,

Thank you so much for your feedback!

We are delighted to hear that your order arrived the very next day and that it helped make your Christmas shopping easier.
We really appreciate your kind words about our fast and reliable service!

Have a nice evening,

Eva MTP

Rated 5 out of 5 stars

Always a good service

Always a good service, fast delivery, good quality and good prices!!

23 December 2025
Unprompted review
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Reply from Mytrendyphone

Dear Ada,

Thank you so much! 😊 We’re glad you’re happy with our service, delivery, and products!

Happy New Year! 🥳
Eva MTP

Rated 5 out of 5 stars

Great Service

Great Service. Fast Delivery

21 December 2025
Unprompted review
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Reply from Mytrendyphone

Dear Kavi,

Thank you for your review! It’s wonderful to know that both the order and delivery met your expectations.

Have a nice day!

Eva MTP

Rated 5 out of 5 stars

Fast delivery and excellent service for…

Fast delivery and excellent service for affordable price!

12 December 2025
Unprompted review
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Reply from Mytrendyphone

Hello!

Thank you so much for your feedback! We hope to see you soon on our shop again. :)

Have a lovely evening.

Eva MTP

Rated 5 out of 5 stars

Good products

Good products. Fast shipping. Good price.

16 December 2025
Unprompted review
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Reply from Mytrendyphone

Tusind tak for de venlige ord – det betyder virkelig meget for os.
Glædelig jul! 🎄

Venlig hilsen
Eva MTP

Rated 1 out of 5 stars

Panzerglass broke when putting it on…

Panzerglass broke when putting it on carefully. It shouldnt. But no service here or refund.

5 December 2025
Unprompted review
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Reply from Mytrendyphone

Hej,

Tak for din anmeldelse og for at du deler din oplevelse med os.

Det er bestemt ikke meningen, at du skal stå tilbage med en dårlig købsoplevelse, og det vil jeg rigtig gerne kigge nærmere på.
Hvis du sender mig dit ordrenummer på support@mytrendyphone.dk
og skriver Maria Nielsen i emnet, kommer mailen direkte til mig.

Jeg vil gøre mit bedste for at hjælpe dig videre.

De bedste hilsner,
Maria Nielsen, Kundeservicechef

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, next day my parcel was in pickup shop.

3 December 2025
Unprompted review
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Reply from Mytrendyphone

Dear Mihajlo,

Thank you so much for your feedback! We’re glad to hear your parcel was ready for pickup the very next day.

Have a nice weekend.

Eva MTP

Rated 4 out of 5 stars

No quick shipping! I paid extra for fast shipping because…

I paid extra for fast shipping because the website mentioned it when I placed my order. I could have paid nothing because the package wasn't delivered any faster. It's a waste of money. Don't fool people by claiming fast shipping if you can't deliver it.
The rest of the experience is ok.

6 December 2025
Unprompted review
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Reply from Mytrendyphone

Hello,

Thank you for your feedback. We’re sorry to hear that the shipping did not meet your expectations. We always aim to provide accurate delivery information, and we apologize if this caused any inconvenience.

We appreciate that the rest of your experience was okay, and we will take your comments into account to improve our shipping communication in the future. If you would like, our customer service team is happy to review your order and see how we can assist further.

Have a nice weekend.

Eva MTP

Rated 1 out of 5 stars

FAO Maria Nielsen.MyTrendy Phone


FAO Maria Nielsen, Head of Customer Service MyTrendy phone.
Thanks for your reply. I have done nothing BUT contact the UK site and am sick of their generic replies over and over. I have returned the case. The have it according to Royal Mail so why do I have to wait 3- 4 weeks for a refund? It is not as described and is definitely NOT leather
"Premium Smart Clear View Wallet Case for Samsung Galaxy A56" -indicates it is a Samsung case . It is not.

27 November 2025
Unprompted review
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Reply from Mytrendyphone

Hello,

Thank you very much for your message, and I truly appreciate your patience.

I completely understand how frustrating it can be to wait, especially when the return already shows as delivered. I just want to give you a bit more insight into the process so everything is clear.

Even though the parcel has arrived, all returned packages first go through a general sorting procedure because we receive a very large number of them every day. After sorting, they are forwarded to our complaints department, where each return is checked carefully and individually.
This process usually takes 10–15 days for all customers, simply because many parcels arrive daily and we handle them in the order they were received.

As soon as our complaints team finishes reviewing your return, they will contact you by email and your refund will be issued immediately.

Thank you once again for your understanding and patience. If you need anything else in the meantime, we are absolutely here for you.

Kind regards,
Maria Nielsen, Head of Customer Service

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