Myprotein Reviews 

428
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the protein powders taste great and the fitness clothing is exceptionally comfortable to wear daily. People also highlight that the online webshop is clear and easy to navigate, making placing new orders quick, straightforward, and entirely hassle-free for everyone. However, some customers also noted frustrating issues with delivery delays, unhelpful tracking information, and occasionally problematic shipping services during peak times. A few reviewers additionally experienced severe problems with lost packages, missing items, or inaccurate delivery addresses that caused significant inconvenience upon arrival.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the excellent quality and good prices of supplements... See more

Quality

People report positive experiences with quality, highlighting excellent supplements, proteins, and durable... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting mixed experiences with shipping and... See more

Order

Reviewers express mixed feelings regarding their order experiences. On one hand, many customers praise the... See more

User experience

Clients share ambiguous opinions on user experience, reflecting varied navigation feedback. Many consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Fast delivery. Good price to quality ratio. I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

428 reviews

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1-star

Asks customers to review

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4.1

All reviews

(428)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The hungarian myprotein shipping is…

The hungarian myprotein shipping is really really bad. For me there was severel times when I didn’t get what I ordered or I got different thing, so I know if I will find another good vegan protein brand I will order from them, because myprotein is good company but the shipping should be better.

23 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Its okay i recommend it

Its okay, i recommend it

22 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

Szuper everything all

Szuper everything all

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great sales

Great sales. Easy to use website.

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

The app is easy to use

I love that the app is easy to use, the fact that there is a size chart helps a lot!
Although lot of the products in the "popular sizes" are out of stock. That takes a little out of the experience..

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Not reacting to customer complaints

Even though I entered all the details of the delivery address (it is visible on the address list in my acount), their system cuts off the building and room info, so the courier never finds me and my package goes back. This has happened at least three times. Then I have to write a complaint, since they do not have phone customer service. I reported this issue to them every time, but they do not change the system. It takes several messages and about 5 extra days to finally get my package. They should listen to customer feedback.

10 March 2026
Myprotein logo

Reply from Myprotein

Hi Zoltan,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Lying about Apple Pay

Lying about Apple Pay

18 March 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Always fast

Always fast, trustworthy

18 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

the delivery ir ready to be picked up…

the delivery ir ready to be picked up but there is no code to open the locker andno one is answering me!

12 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Terrible

Terrible! They lost my package and they didnt compensate me! Was 3 weeks while i get my pack! Joke! Never again!

16 March 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 4 out of 5 stars

Pay with credits available just on web…

Pay with credits available just on web version. On mobile app it is not available

12 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars

Delivery was quick

Delivery was quick, but return policy is not satisfying. It is not possible to easily change the size if doesnt fit, and need to pay for it, you should change that!

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Great experience

Great experience, nice package, fast delivery

11 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality, excellent price!

I love that I can always use affiliate coupon codes and combine with stacking discounts! The quality is awesome for the supplements and for the proteins as well. The clear protein selection is a game changer.

11 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great

I’ve purchased from this company many times. The products are always good quality, reliable, and the delivery is fast. I’m very satisfied with the overall experience.

11 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best sport products

The quality of the products are good on lower price than others. The progress of the order is easy. Always got the order soon.

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great Quality & Price!

Great quality, amazing prices. I love these products! They provide a real plus to my workouts.

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good value and quality.

Good value and quality.

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 2 out of 5 stars

Clothes are really out of stock

Clothes are really out of stock, also there are some items and also some flavors which are not available

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Cool

Really good

9 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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