Really good quality case and image. The only issue is it has impacted my contactless payments and need to take the phone out of the case for it to work
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.
Gonnetstraat 26, 2011KA, Haarlem, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality of the product is excellent at a competitive price.

Reply from MyPersonalisedCase
Case not that great, not very thick or strong. Sides not covered. No inner rubber liner like many. Personlised image not very clear. Did not give choices like matt or gloss.
I have ordered another case from another company.
Sorry. I would not have given poor review, but they asked for a review.

Reply from MyPersonalisedCase
I had high hopes for this, judging from past experience with other companies. Alas the personalised case I received was a poorly fitting case with sides that were loose and an image not on the case but on a paper sticker stuck on the case. And it wasn't even glossy.
If I could give this zero points I would.
A BIG waste of money.

Reply from MyPersonalisedCase
Absolutely awesome job with my personalised phone case ,highly recommended and good competitive prices

Reply from MyPersonalisedCase

Reply from MyPersonalisedCase
I know buying from this company I’m going to get a quality product value for money with a quick delivery

Reply from MyPersonalisedCase
I was very excited to order a personalised phone case for my new iPhone with my company logo - I chose one of their set templates which from the black and white image showed a round logo dead centre of the case - I uploaded my logo and couldn't wait to receive it but when it arrived I was really disappointed as the logo is not centred horizontally or vertically - it looks terrible and I can't use it as instead of looking professional it looks the opposite - very poor - I double checked on the site the the circle in the template cannot be moved so it's been designed badly. I sent feedback to the company to say all of this and have heard nothing back - I will not be using them again.

Reply from MyPersonalisedCase
Good case, Like the custom print and was delivered quick but the cut out for camera doesn’t quite fit exactly, misses by 1mm, still using it, just not perfect

Reply from MyPersonalisedCase
Love that I can design my own case, I've put my business card on mine and it's attracted a lot of attention. Super quality and fast delivery. Couldn't ask for more 😁

Reply from MyPersonalisedCase
Brilliant case 👏 photos on it too are excellent. Thank you 😊

Reply from MyPersonalisedCase
I ordered a personalised phone case from MyPersonalisedCase on 7 August 2025 and paid extra for express delivery. According to their information, the package was supposed to be delivered by 9 August, but I didn’t receive it until 20 August – 11 days late.
Because of the delay, I can no longer use the product for its intended purpose.
It is also practically impossible to contact the company. You need to log in to reach customer service, but I cannot log in – and they are unable to send me a new password. This leaves me with no way to get assistance.
A very disappointing experience, and I cannot recommend purchasing from them.

Reply from MyPersonalisedCase
This is the 3rd case I have got due to upgrading phones and the quality of the case is amazing I wouldn't order a personalised case anywhere else x

Reply from MyPersonalisedCase
The phone case for my phone was too big and there were scratches all over the pictures

Reply from MyPersonalisedCase
Not to bad, pictures come a little blurry. Need to look close at the pictures

Reply from MyPersonalisedCase
I ordered a personalised phone case for my son's phone, which was due to be delivered by the 15th of July. Despite multiple attempts, I have been unable to get in touch with your team. I have already paid the full amount, but the phone case has still not arrived. I am extremely disappointed with this experience and would appreciate an urgent update regarding the status of my order.

Reply from MyPersonalisedCase
Terrible quality…..
I did contact you and was told that is the quality so no redo/refund!!!

Reply from MyPersonalisedCase

Reply from MyPersonalisedCase
Excellent service- my husband loves his case .. very easy to do .. excellent printing .. very good delivery- will definitely use again ❤️

Reply from MyPersonalisedCase
Terrible finish, they use stickers and not printed on, they wasn’t even in a straight line down the left despite being adjusted before purchase was made, paid £12 for express delivery which didn’t arrive when stated, I complained which to long for a reply, said that I wanted a replacement item but was issued a 50% refund not even the total amount, if I could put 0 stars I would! DO NOT BUY FROM

Reply from MyPersonalisedCase
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.