MyHenry Reviews 25,939

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, reliability, and powerful suction, often highlighting their effectiveness in various cleaning tasks. Many consumers appreciate the robust design and the availability of spare parts, which contributes to the longevity of the products. The ordering process is frequently described as simple and straightforward, with many people noting the fast and efficient delivery service. However, some customers also noted issues with delivery, including delayed or misdirected parcels, and in a few instances, products arriving used or damaged. A small number of people expressed dissatisfaction with the maneuverability of certain models and reported problems with the build quality, such as melting brush rollers or broken lid clips.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, build, and powerful... See more

Quality

Customers consistently note positive experiences with quality, praising the build, reliability, and powerful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and straightforward... See more

User experience

Customers had positive experiences with user experience. Many reviewers found products easy to assemble and... See more

Based on these reviews

Rated 5 out of 5 stars

It's early days, but so far I love my HenryQuick Pro. I've had a couple of Dyson cordless stick vacuums, and as well as being overpriced IMO, they've developed various problems just out of the warra... See more

Company replied

Rated 5 out of 5 stars

Henry arrived the day after ordering- haven’t tested yet but as this is my sixth ordered Henry I expect to be satisfied. Each Henry has been slightly better than the last whilst the older models stay... See more

Company replied

Rated 5 out of 5 stars

The bundle arrived in 2 separate parts but days quicker than I thought it would be. When I had a problem the team responded really quickly and we’re super helpful The vacuums themselves are brilli... See more

Company replied

Rated 5 out of 5 stars

My grandson is a massive Henry and other Numatic vacuum cleaner fan. He doesn't yet know I have bought him the apple green Hetty fir his birthday, but he did get very upset when he saw they had sold... See more

Company replied


Company details

  1. Appliance Store
  2. Cleaning Products Supplier
  3. Electronics Store
  4. Vacuum Cleaner Store

Written by the company

Everybody loves Henry! Independently rated the UK’s most reliable vacuum brand, we’ve made more than 15 million Henrys and most are still in use today. MyHenry is your official, one-stop Henry shop, direct from UK manufacturer. Whether you're looking to buy your very first Henry, or you've had your Henry for 40 years, MyHenry offers the largest range of machines, bags and accessories online, plus expert help and support from our friendly Customer Care Team. Long live Henry!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great vacuum

Great vacuum, used for getting bare floorboards and skirting really clean for new carpet going down. Well worth the money. Highly recommend.

13 April 2026
Rated 5 out of 5 stars

Quick and on time delivery

Quick and on time delivery. The staff was very friendly and nice.
The product is super.

13 April 2026
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Reply from MyHenry

Hi Amy, we appreciate your positive feedback and the 5 stars! We're happy to hear that you had a great experience with our quick delivery and friendly staff. MyHenry Team

Rated 5 out of 5 stars

Excellent service good value

Excellent service good value

13 April 2026
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Reply from MyHenry

Hi Craig, we appreciate your taking the time to leave us a 5-star review! We are so glad you are pleased with our service and value. MyHenry Team

Rated 4 out of 5 stars

Delivery was fast and efficient

Delivery was fast and efficient. Both the hoover and the cordless vacuum clean carpets and hard floors very well, and I’m really happy with the overall performance. I’m giving 4 stars because I found the cordless a bit heavy to use for longer periods. However, it works perfectly fine for my husband.
Overall, a great purchase!

12 April 2026
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Reply from MyHenry

Hi Shahina, we're happy the delivery was fast and that both vacuums perform well on carpets and hard floors. Thanks for the purchase and the rating! MyHenry Team

Rated 5 out of 5 stars

Henry Quick Pro

Henry Quick Pro. Fast delivery with DPD to my nominated parcel Shop. The vacuum was quick and easy to assemble. Comes with an array of attachments. Six dust pods. Some scent tablets. A Wall mount.

The suction is fabulous and it’s easy to use. It has done everything we have asked of it. So far we’ve cleaned the house from top to bottom. Cleaned the car out. The battery life seems great. This is a really good quality vacuum from a trusted brand. I only wished it stood upright on its own but we knew this before our purchase.

We bought our Henry Direct and saved £150 plus an additional 10% blue light discount.

All in all we are really happy :-)

13 April 2026
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Reply from MyHenry

Hi Adrian, we're happy to hear that you're pleased with your Henry Quick Pro and its fast delivery! It's great to know the assembly was easy, the suction is fabulous, and the battery life is meeting your needs. We're glad you are happy with your purchase! MyHenry Team

Rated 5 out of 5 stars

excellent service

excellent service , easy to order and goods arrived promptly

11 April 2026
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Reply from MyHenry

Hi Gillian, we appreciate your feedback and the 5 stars! We are happy to hear that you found it easy to order and that your goods arrived promptly with excellent service. MyHenry Team

Rated 5 out of 5 stars

Fantastic vacuum.

I've had so many vacuums corded, cordless with all the bells and whistles and three million filters. I was so fed up with them losing suction after a few weeks I decided to try a Henry. Oh goodness what a difference! this vacuum is fantastic, it has cleaned my floor so well. I've gone from vacuuming 3 times a day to only needing to do it once a day. We are a family of 7 with pets and this vacuum has far out proformed all the most popular modals that I have wasted money on. I can reach the ceilings to get rid of cobwebs, it's vacuumed up lego, dried mud , pet hair, small children. I will now be raving about this product forever and boring everyone to tears for the foreseeable future.

17 April 2026
Unprompted review
MyHenry logo

Reply from MyHenry

Hi Rachel, we're happy to hear that the vacuum has made such a difference for your family! It's great to know it's performing so well with pets and children. We appreciate you sharing your positive experience. MyHenry Team

Rated 5 out of 5 stars

Excellant delivery really light hoove…

Excellant delivery really light hoove perfect for dog owners with the bags , it leaps the dog hair out of the hoover.

12 April 2026
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Reply from MyHenry

Hi Norma, we're happy to hear that you find the delivery excellent and the vacuum lightweight and effective for pet hair. Thank you for your positive feedback! MyHenry Team

Rated 5 out of 5 stars

Great suction and easy to move about

Great suction and easy to move about , perfect for cleaning the cars

12 April 2026
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Reply from MyHenry

Hi Gary, we're so glad to hear that you find the suction great and it's easy to move about. Thank you for your positive feedback! MyHenry Team

Rated 5 out of 5 stars

Good old fashioned type of cleaner

Good old fashioned type of cleaner. Generous dust capacity, easy to operate, reasonably priced.Recommended.

12 April 2026
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Reply from MyHenry

Hi Sue, we're happy to hear that you find our cleaner easy to operate and reasonably priced, with a generous dust capacity. We appreciate your recommendation! MyHenry Team

Rated 5 out of 5 stars

Bought the cordless henry quick...

Bought the cordless henry quick.... Love it! Packs a punch for a small hoover

25 March 2026
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Reply from MyHenry

Hi Jo, we're happy to hear that you love your Henry Quick! It's great to know it packs a punch for you. Thanks for your positive feedback. MyHenry Team

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

27 March 2026
MyHenry logo

Reply from MyHenry

Hi Heidi, we appreciate your feedback and the 5 stars! We are happy you received your product quickly and are enjoying our service. MyHenry Team

Rated 5 out of 5 stars

New Henry Head

The new Henry head was delivered very quickly and very securely in a strong Henry box. Many thanks.

10 April 2026
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Reply from MyHenry

Hi Wol, we're happy to hear that your new Henry head arrived quickly and securely in its box. We appreciate you taking the time to leave us feedback! MyHenry Team

Rated 5 out of 5 stars

XL Henry Vacuum Cleaner

Vacuum Cleaner is excellent powerful suction and all the tools are included in purchase price.

26 March 2026
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Reply from MyHenry

Hi Kevin, we're happy to hear that you find our vacuum cleaner excellent with powerful suction. MyHenry Team

Rated 5 out of 5 stars

Henry Household Hero

I bought the pet deal and it was a fantastic saving. Excellent communication and quick delivery.
I am really pleased with this pet package I have a Golden Retriever and Chocolate Labrador and it does a fantastic job.

11 April 2026
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Reply from MyHenry

Hi Julie, we're happy to hear that you found the pet bundle to be a fantastic saving! We appreciate your kind words regarding our communication and delivery. MyHenry Team

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