Myflowertree Reviews 777

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing frequent delays, non-delivery, and orders arriving at inconvenient times. Customers also reported issues with their orders, including incorrect items, missing products, and a general failure to fulfill commitments. The customer service was widely criticized for being unresponsive, unhelpful, and difficult to contact, with many experiencing problems reaching anyone by phone or email. The minority of people were satisfied with the products, describing some flowers as fresh and cakes as delicious and amazing. However, even these positive comments were sometimes overshadowed by issues like late delivery or discrepancies between the ordered and received items.

What people talk about most

Delivery service

Customers experienced significant dissatisfaction with the delivery service. Many reviewers reported severe... See more

Order

Reviewers express strong dissatisfaction with the ordering process. Many customers report that orders are not... See more

Product

Consumers find product to be ambiguous, with some expressing dissatisfaction. Many reviewers report issues... See more

Customer communications

Reviewers highlight significant frustration with contact. Customers consistently report issues with... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report pathetic and horrible... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A scam

I have ordered a cake and set of flowers to be delivered on the same day.(30/10/2024). The payment was deducted but there was no email from them confirming the order. I haven’t received any order number. Literally nothing regarding my order shows up on their website. Even to make any complaint, I dont have the order no. The payment has been made, I have the UPI transaction no as well. No reply to the mails or on instagram whatsoever. Such a pathetic experience.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

this site is a scam

this site is a scam. I ordered a chocolate bouquet with assorted jar cakes and they delivered a totally different product. if you do not have what i order you should infrom me first as u cannot change it to something else without asking me as i would order from some other site, on the top when i complaint about this they are saying that changes was done in the order after coordinating with the sender person, And the same was delivered to the recipient as approved on call . as they never asked me or take an approval on call straightway lying to me know , will never ever order from this site again. SHAME ON YOU, PATHETIC

29 September 2024
Unprompted review
Rated 1 out of 5 stars

I wish I had seen the reviews before…

I wish I had seen the reviews before placing an order. The order is not delivered till now and helpline executive just repeats the same message “ your order will be delivered before 9pm” no tracking nothing. I got scammed. Please never order here.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. Its a SCAM company, not real person wants to take responsibility or come forward. Forget about your gift ever receiving. These jokers playing with people's emotions on their family and friend's special day. Hope someone takes serious action against them soon.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Never go with these guys…

They never commit any time slot for delivery, just say 9am to 9pm. Upon calling them and requesting them for a slot they say before 6pm, before 7pm, etc but delivery only at their convenience. Completely disappointed as all the guests and the birthday boy waited hungry for the cake! Never go with these guys

6 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Ordered for same day delivery and not delivered even after 24hrs. Moreover lied to me that the order was rescheduled as there employee met with an accident. Just waste of money. DO NOT ORDER FROM THIS SITE!!!

15 June 2024
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

Not to be trusted! We ordered for same day delivery but the order was never delivered. There is no way to contact them for support. The emails are always undelivered and WhatsApp messages remain unanswered. We made a dozen international calls and someone answered only once just to say that they do not have any information and to check our emails. No emails ever received and until today our order is still on the way! Looks like a scam machine...please DO NOT use this service.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

This seems to be a fraudulent company

This seems to be a fraudulent company. I had ordered flowers for mothers day to sent to Chennai and the flowers were never delivered, despite a message saying they had been delivered. The emails to them bounce back and the phone line provided don't exist. In the initial messages they said the delivery was delayed so I made my mother who is 85 stay awake till 11.30, and she didn't get the gifts ultimately. Not to mention the money lost. Really upsetting...

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Useless, don't order from here

I ordered a nice white roses bouquet as seen on their website for my Fathers death anniversary to deliver to my mum, instead they delivered some cheap Red roses. It was totally disrespectful to have this delivered for a funeral and totally annoyed. Wasted hours in getting in touch with their customer service and did not even refund. What a useless service and they are there only to disappoint customer. Do not waste your time and money on this website.

18 May 2024
Unprompted review
Rated 1 out of 5 stars

Delivery delay even when advance order was placed

Order was placed for (Pune city)4 days in advance yet delivery delayed, no ETA provided; customer service did not respond to query. Delivery was scheduled between 9 am to 12 pm.
It’s now 5 pm and no update from customer service, tracking is just showing delayed message from past few hours. I will never order from this place again.order ID 1283649

19 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a cake for delivery on May…

I ordered a cake for delivery on May 11 in Pune for my parents anniversary! A day before mothers day! They consistently failed deliveries in the past and since they dont refund the money back to credit card for failed deliveries, they only issue refund back in their wallet. I had around Rs.1500 in the wallet and therefore again took a chance to order, they failed to deliver the items saying there was a landmark issue and phone was not reachable (an usual excuse by them always)
After 24 hours there was no re-delivery.
On 14th they responded to my complaint saying there would be redelivery but nothing came! Now its almost 6 days past the delivery date and they are asking for Rs.100 to redeliver an item that they failed to deliver at the first place! Fraud company! I am taking them to Consumer forum! This is the kind of service I have received consistently for most of the deliveries from them! My money is stuck with them and they are not ready to refund!

I order several items online and never have delivery issues at my address.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered not delivered on occasion and made bad excuse to not refund money

Company did not deliver the order on mothers day as ordered. I asked them to cancel order and refund. They made a excuse that landmark was not found and delivered 2 days late anyways. For customers in US there are almost no ways to contact since their email address in not valid, their contact form doesn't really allow to complaint of order not received that day. Very poor experience. Will never use them.

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience and felt like being scammed

I ordered a bouquet of rosé flowers for my mum and the delivery date was 12 May.
I am highly disappointed with your service and would never recommend it to anyone.
My mum received a pot plant, not a bouquet and it reached on 13 May. It is in such a bad state and my mum got angry with me for sending a pot in such a worst state. So sad!!!!!!!!!

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Class Action Lawsuit against MyFlowerTree

Dear @All,

We are filing a class-action lawsuit against MyFlowerTree. We have faced similar experiences and have found that they have duped quite a lot of others as well. Whoever has been duped by this company, please send your name and contact information on hsavle121 @ gmail.com. Our lawyers will reach out to you.

Thank you.

11 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look