SendBestGift Reviews 103

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it

Company replied

Rated 1 out of 5 stars

Terrible company, at the end minute late in the evening these guys are saying that they can't deliver and will do next day, as a customer we can't even do anything at the last minute....first they ru... See more

Rated 1 out of 5 stars

I have ordered a Valentines Gift with all emotional hopes for 3k they have eaten all the money and telling can’t deliver an item and didn’t refund money. Thinking only as gifts but literally Playin... See more

Rated 2 out of 5 stars

168 gm of Cadbury celebration pack costs Rs. 150. They sell it for Rs. 485. Then they claim the delivery is totally free. In the product page, there is not a single description of the product, like we... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Send Gifts to India-SendBestGift.com offers online gifts, cake, flowers, chocolates, sweets, Rakhi and Friendship day gift, teddy bear, dry fruits, fresh fruits same day delivery in India on best price. Order gifts for birthday, anniversary, wedding or...


Contact info

2.2

Poor

TrustScore 2 out of 5

103 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worst company Ordered flowers on…

Worst company Ordered flowers on anniversary of my daughter, a in laws. Called them many times. Said will deliver surely but did not deliverance defeated the purpose. Never ever go for it

3 May 2026
Unprompted review
SendBestGift logo

Reply from SendBestGift

Hi, We apologize for the inconvenience caused to you. Kindly send your request to support@sendbestgift.com from registered email id and will check and update you. Thanks

Rated 1 out of 5 stars

Failed to deliver on date

Failed to deliver on date.

Despite calling them a million times.

They lied the first day with an excuse.

Did not pick up calls on the second day

Third day when I called they said the order has been cancelled. Right then I get an email. The guy cancelled it right to my face.

It was my wife’s first birthday. Ruined.

4 April 2026
Unprompted review
SendBestGift logo

Reply from SendBestGift

Hi, We apologize for the inconvenience caused to you. Request you to kindly send email to support@sendbestgift.com mentioning your order id and will surely look into this. Regards, Send Best Gift

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient only ordered the day before from the UK!!
Very easy to order on their website
I ordered a cake flowers and card ...it was actually better than I anticipated
Highly recommended!!!

15 March 2026
Unprompted review
SendBestGift logo

Reply from SendBestGift

Hi, Thank you so much for the kind words. We look forward to serving you again :)

Rated 1 out of 5 stars

I have ordered a Valentines Gift with…

I have ordered a Valentines Gift with all emotional hopes for 3k they have eaten all the money and telling can’t deliver an item and didn’t refund money.
Thinking only as gifts but literally Playing with customer emotions
Raised a fraud case in cyber crime.
How come this kind of company running should shut them

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, at the end minute late in the evening these guys are saying that they can't deliver and will do next day, as a customer we can't even do anything at the last minute....first they ruined someone's day and then as compensation they can't even commit a requested delivery time for next day after ruining a previous day. Worst experience ever, never use these people

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Fraud and unprofessional. Don't order.

What an unprofessional and unorganised company! Please don't use it to send any gifts. They don't deliver anything and when you ask customer support, they will cancel the order saying they can't fulfil it. No apologies, no alternatives. Pure unprofessionalism. They don't care about you. I haven't even gotten my refund.

7 January 2026
Unprompted review
SendBestGift logo

Reply from SendBestGift

Hi, We sincerely apologize for the inconvenience caused to you. Request you to send your order id from registered email id to support@sendbestgift.com and team will check and respond to you asap.

Regards,

Send Best Gift

Rated 5 out of 5 stars

Thank you for delivering my karwa…

Thank you for delivering my karwa chauth gift on time. Really appreciate the quick delivery

10 October 2025
Unprompted review
SendBestGift logo

Reply from SendBestGift

Dear Sir, thanks for the kind words. We look forward to serving you again :)

Rated 5 out of 5 stars

Huge gratitude to you guys

Huge gratitude to you guys. Your services make it so convenient for me to send gifts to my family! I really appreciate the work you guys do for us. THANK YOU ❤️

6 August 2025
Unprompted review
SendBestGift logo

Reply from SendBestGift

Dear Sir, Thank you so much for the kind words, It was delighted to serve you, we look forward to serving you again :)

Rated 1 out of 5 stars

Company is a scam

Terrible, terrible company. They are scammers to get your money and the product will never reach you. DO NOT PLACE ANY ORDER WITH THIS COMPANY. My wife lost money ordering with these people.

11 June 2025
Unprompted review
SendBestGift logo

Reply from SendBestGift

Hi, Kindly share your order id at support@sendbestgift.com, it loos like there is no order you have placed with us. Once we get a response, will update you.

Rated 1 out of 5 stars

Very Very Bad experience

Very Very Bad experience.
Ordered birthday cake on my daughter brithday.. Then, I followed up by telephone and message. Promised will deliver evening. Then, saying will deliver next day.
Really it was terrible experience for me.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

They promised to deliver flowers and…

They promised to deliver flowers and nuts for my sister's birthday. they took all day and delivered around 8pm on that day just the nuts and no flowers were delivered. On top of that the nuts were from the local store and they charged me Rs500 and took all day to deliver just that nuts. I do not recommend this site to any one. They are very unethical

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Delivery not on Time

I have had 3 times bad experience. I have ordered a flower and I was expecting that it reached the receiver and asked the receiver about it. They said it didn’t arrived yet. Contacted customer service and then only they are informing me that they won’t able to deliver it on the day. I mean ??? What is this? Don’t have a respect for people putting orders? Really disappointing.
Never going to order through them. Very very bad service. When I asked about it they asked me to send email. Very irresponsible team members.

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I really wish I had read the reviews before ordering. I placed an order for a cake and bouquet, but what I received was completely different from what was shown on their website. The cake and flowers were nothing like what I expected, very cheap quality cake and flowers were sent—honestly the worst I’ve ever seen. I paid good money and feel so disappointed that they didn’t even deliver what was promised.

12 October 2024
Unprompted review
Rated 1 out of 5 stars

If I had option to give no star I could…

If I had option to give no star I could have opted it.one of the worst site I have ever seen. What is the use if you send the flowers after the celebration.Its not about money how you even sleep by eating on this earning and playing with emotions. Karma hits you back very strongly enjoy it.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order for flower delivery…

Placed an order for flower delivery with this website for my wife’s birthday. They did not deliver and responded late on the day saying good flowers are no available. This is a scam business. Do not, and I hope enough people see this, do not place your orders with this website. This is just a website that has pictures but they will not deliver. I hope you don’t lose your hard earned money.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

I am extremely dissatisfied with their service. I paid 5,049 rupees for a cake worth 300 rupees, expecting it to be delivered on time for a special occasion on August 4, 2024. They kept chatting with me until 8:30 PM, which prevented me from making other arrangements. Had they informed me during our first communication at 11 AM that they couldn't deliver on time, I could have found another solution.

No refund was provided, and I am convinced this is a scam. I strongly advise others to look elsewhere for their special day to ensure it is both colorful and peaceful.

4 August 2024
Unprompted review
Rated 1 out of 5 stars

It's big scam sendbestgift is cheating…

It's big scam sendbestgift is cheating the Customer I place my order on 24th April to deliver on 25th they failed and came back to me after hundreds of call with this excuse "We do apologize for the inconvenience caused to you

Due to some unforeseen reason with the delivery person we failed to arrange the delivery today as he met with a small accident and the complete gift was spoiled

We are so sorry as we will arrange the delivery tomorrow asap"

They promised me it would be delivered on 26th April but they haven't. I am going to register a. Complaint with NCRB and request others not to waste money by sending gifts with sendbestgift.com.

26 April 2024
Unprompted review

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