Myflowertree Reviews 777

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing frequent delays, non-delivery, and orders arriving at inconvenient times. Customers also reported issues with their orders, including incorrect items, missing products, and a general failure to fulfill commitments. The customer service was widely criticized for being unresponsive, unhelpful, and difficult to contact, with many experiencing problems reaching anyone by phone or email. The minority of people were satisfied with the products, describing some flowers as fresh and cakes as delicious and amazing. However, even these positive comments were sometimes overshadowed by issues like late delivery or discrepancies between the ordered and received items.

What people talk about most

Delivery service

Customers experienced significant dissatisfaction with the delivery service. Many reviewers reported severe... See more

Order

Reviewers express strong dissatisfaction with the ordering process. Many customers report that orders are not... See more

Product

Consumers find product to be ambiguous, with some expressing dissatisfaction. Many reviewers report issues... See more

Customer communications

Reviewers highlight significant frustration with contact. Customers consistently report issues with... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report pathetic and horrible... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

@myflowertreemft

@myflowertreemft
You are such a pathetic #ecommerce site reason...
1. 5th order same issue delayed delivery.
2. No Support call hold time exceeds 20 minutes.
3. No one responds back on whatsapp.

Everytime they will be like sorry and 10% off on next order email. I am sure its been run by some navie who have no idea about customer service,

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic experience on ordering cake and bouquet

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritated on this lousy service and needs immediate action to be taken else will approach higher authorities.
Same thing with the bouquet...it looks horrible wth small size flowers looking so dull... highly dissatisfied with both the products

16 August 2025
Unprompted review
Rated 1 out of 5 stars

FAKE WEBSITE?

FAKE WEBSITE?
WE PLACED THE ORDER EXPECTING IT WOULD ARRIVE ON TIME; HOWEVER, ALL THE GUESTS HAD TO LEAVE WITHOUT CAKE CUTTING, WE HAD TO RUSH TO GET A CAKE FROM ELSEWHERE. VERY VERY BAD SERVICE. i WILL NOT ORDER FOR THEM AND WILL STOP ANYBODY ORDERING FROM THEM. SEEMS TO BE A SCAM WEBSITE. BUYERS BEWARE!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR…

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW.
RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EVEN AFTER CANCELLING ORDER AND REQUESTEING FOR REFUND. THEIR EXECUTIVE DIKSHA A VERY STREET TYPE CHEAP GIRL USED ABUSIVE LANGUAGE.
TAKING THIS ISSUE OF NON DELIEVERY AND REFUND TO APPROPRIATE PLATFORM..
APPEAL TO ALL TO NOT ORDER ANY THING FROM MFT
ITS A TOTTALLY FRAUD COMPANY .
TAKING ACTION AGAINST CEO OF COMPSNY AND FILING A PETITION AGAINST THEM.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

very bad expereince they charge you for…

very bad expereince they charge you for remote deliver and dont ecven deliver there , they should be taken out for the option of even ordering from them , fraud people charged 300 extra for deliver and dont deliver even at the location instead call you at some other place and hand flowers to some shop , will never order again

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Fraud company, stay away from them!

Placed an order with them for Mother's Day, as they had confirmed delivery slot of 3-6pm on the day. Was very disappointed when nothing got delivered, so complained to them and asked to cancel the order & refund my money the next day. After a few hours, despite my request to cancel the order, they dispatched my order and delivered 2 out of 3 items (plants & flowers) at 9.30pm in a very bad condition. Tried responding to their reply to my complaint but they closed the complaint automatically, assuming I was happy with what had gone on! So had to open a new complaint, where I shared pictures of soiled pots and broken stems delivered in an unacceptable condition AFTER I had asked for a full refund. Today, they responded saying they are unable to give a refund for the rubbish they delivered and can only refund for the item not delivered. Really shocked by the incompetence and lack of professionalism they have demonstrated on multiple counts. Avoid them at all costs or they'll ruin the occasion for you and leave you out of pocket too!

11 May 2025
Unprompted review
Rated 1 out of 5 stars

BIG SCAM

BIG SCAM. This company is a big scam. They add extra products to your order. Get you logged into someone else’s account even when you log in with a code received on your email. I placed an order for Mother’s Day and it never got delivered. No responses from the team. Cant track my order now as it was not on my account??? And ofcourse they dont do refunds.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

fraud

they said that they could not find the address or number. this is definitely a very unethical company.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

terrible service and they do not deliver nor do they reply. This is a scam website, please do not order.

10 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

The flowers were supposed to have been delivered on 11th May. It is the 13th today and still no sign of the delivery. No one has contacted as yet regarding trying to make the delivery. It's a complete scam

13 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look