My Babiie Reviews 

5,280
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 865 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery and the wonderful quality of the products, noting that items arrive promptly, feel very sturdy, and offer great comfort for little ones. Reviewers also highlight the incredibly helpful customer service team for resolving queries and replacing parts quickly and efficiently. However, some customers also noted significant delivery delays, with orders taking several weeks or even over a month to arrive at their doorsteps. A few reviewers additionally experienced frustrating issues with damaged items or received products with missing parts that required extra effort to resolve.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting stylish designs, sturdy yet lightweight... See more

Delivery service

People report positive experiences with delivery service, often highlighting extremely fast shipping and... See more

Order

Consumers find order to be positive, highlighting how easy and straightforward it is to place an order. Many... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items feel well-made,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Mike & Daisy from the customer service team, via email. Despite the issue being user error (not consulting the user manual) they were very helpful & prompt in their responses. Would defi... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with the My Babiie car seat. It’s such a stylish, modern design and looks lovely in the car. The quality feels great, and I really liked how spacious and comfortable it is... See more

Company replied

Rated 5 out of 5 stars

Great prices, quick delivery and nice products. Had a slight problem with one item. Got in touch with Customer Services, sorted out very quickly and replacement sent, no questions asked. Couldn’t ask... See more

Company replied

Rated 5 out of 5 stars

We bought a buggy made by this company. Great value for money - sturdy but still lightweight enough to be carried when necessary. Had a query with some leftover parts and emailed the company to find o... See more

Company replied


Company details

  1. Baby Store

About My Babiie

Written by the company



"For little people who dream big"

Safe and stylish baby gear

Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.

Lovingly crafted baby products that let you stand out from the crowd.

Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.

Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!

Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.



www.mybabiie.com

Shop Strollers

Shop Travel Systems

Shop Highchairs

Shop Car Seats

Shop Nursery Essentials

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(5,280)

866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MBX7 Plus Auto-Fold Compact Stroller - Forest Green

This is my second time now purchasing products from mybabiie and the service has always been excellent with fast shipping! The MBX7 Plus Auto-Fold Compact Stroller - Forest Green is beautiful and such a gorgeous colour.

I love how compact the pram is without impacting on sturdiness and the comfort is 10/10! My little boy has loved using it this weekend.

16 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Aisling,

Thank you so much for your fantastic review and for choosing My Babiie again!

We're delighted to hear you love your Forest Green MBX7 Plus. It's great to know you're impressed with how compact and sturdy it is, and most importantly that your little boy has been comfortable and enjoying his new stroller!

We really appreciate your continued support.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Super fast delivery, Great items

The items I ordered were delivered in less than 24hours. Ordered black and grey leopard print stroller and spin car seat. The items are exactly what we were after and at a reasonable price. Very pleased so far, can't fault items, ease of purchase or delivery

14 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Becky,

Thank you for taking the time to leave us such a wonderful review!

We're delighted your order arrived in less than 24 hours and that you're so pleased with both your stroller and spin car seat. It's great to hear the products were exactly what you were looking for and that you found the ordering and delivery process so straightforward.

We hope you enjoy using them!

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Great product and super quick delivery…

Great product and super quick delivery which is perfect when you need one desperately. Love the designs and cannot believe I haven’t come across My Babiie before. Wouldn’t hesitate to buy again hence why I bought two car seats.

13 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Abbi,

Thank you so much for your lovely feedback!

We're really pleased we could get your order to you quickly, especially when you needed it urgently. It's wonderful to hear you love our designs and were impressed enough to come back for a second car seat!

We look forward to welcoming you back again in the future.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Quick and reliable service

I needed some foldable car seats for a trip abroad and they sent it straight away. Lovely product and fitted nicely in the car. Highly recommended!!

14 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Sabina,

Thank you for your fantastic review!

We're so pleased we were able to get your car seats to you quickly in time for your trip abroad. It's lovely to hear you're happy with the product and that they fitted nicely in your car.

Thank you very much for recommending us, and we hope you have a wonderful trip!

Kind regards,
The My Babiie Team

Rated 1 out of 5 stars

I found the delivery process good but…

I found the delivery process good but the returns policy needs looking into they charge the earth for collecting I will not be ordering again from them

14 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi,

Thank you for taking the time to leave your feedback.

We're sorry to hear you were disappointed with our returns process. We don't currently offer free returns for unwanted items, and our returns policy explains that customers are responsible for the cost of returning their order.

Customers are welcome to arrange a return using their own chosen courier, or we can arrange a return through DPD. Our DPD drop-off service costs £10, or a collection from your address costs £20.

We don't add an additional charge to the £20 collection fee; this reflects the cost to us of arranging the collection and return of the parcel.

We appreciate your feedback and are sorry that our returns options have left you disappointed.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Very helpful with my issue

Very helpful customer service

7 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Gemma,

Thank you for taking the time to leave us a review!

We're delighted to hear you had a positive experience with our Customer Service team and that we were able to help with your issue.

We really appreciate your kind feedback.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Great customer service

Ordered premium grade A high chair. From the start great communication. I received my high chair damaged. I got in touch and the person I was chatting to was brilliant. (Edralin) Asked me to send photos of damage, which I did and then she arranged a convenient pick up. (Which was the next working day) all I had to do was secure it in the packaging it came in. Then I got my refund a couple of days later - this was because there wasn’t anymore chairs available that I ordered or they would have sent me another. The high chair looked brilliant. Sturdy, and the chair padding was very thick. Shame it came damaged but cannot fault their customer service. So thank you.

31 July 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Sherran,

Thank you so much for taking the time to share your experience.

While we're sorry that your highchair arrived damaged and that we weren't able to replace it due to stock availability, we're delighted to hear Edralin was able to make the return and refund process as quick and straightforward as possible for you.

We'll be sure to pass your lovely comments on to Edralin. Thank you for your understanding and for your kind words about both the highchair and the service you received.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Car seat

First time ordering from this website, and I'm very impressed! Car Seat for my baby granddaughter. Arrived super quick, well packaged. Couldn't be happier. Will definitely order from here again. 🌟

14 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Mrs P,

Thank you so much for your wonderful review!

We're delighted that your first experience ordering from My Babiie was such a positive one. It's lovely to hear your granddaughter's car seat arrived quickly and well packaged, and that you're so happy with your purchase.

We look forward to welcoming you back again!

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Brilliant service very quick delivery &…

Brilliant service very quick delivery & please with my order

14 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Angela,

Thank you for your lovely review!

We're so pleased to hear you were happy with our service, the quick delivery and your order. We really appreciate you taking the time to share your experience with us.

Kind regards,
The My Babiie Team

Rated 1 out of 5 stars

Very disappointed with this travel…


Very disappointed with this travel system. The attachment needed to connect the car seat to the stroller is missing, which means I cannot use the car seat with the stroller as intended. There is no point in buying a travel system if an essential part is missing. I expected everything advertised to be included.

13 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Shis,

Thank you for your review.

We're sorry for the disappointment caused by the missing adaptors. We can see that you've already been in touch with our Customer Service team regarding this, and replacement adaptors have now been sent out to you.

We hope these arrive with you very soon so you can use your travel system as intended.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Amazing company & safe, stunning car seats.

Ordered a car seat for my granddaughter and it is absolutely beautiful, I love it that much I ordered a second matching one for my other granddaughter for when she is old enough to go in it.
I accidentally wiped it down with Milton on my cloth and it spoilt the case cover. I contacted Babiie and they helped me sort out a new cover for it.
I made a mistake when ordering and they very kindly rectified it and sent me the correct cover out.
Above and beyond 5* customer service.
I would definitely have no issues recommending this company.
A special mention to Mike from customer services who resolved my issue quickly and efficiently.
Deliveries are also amazingly quick.

13 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Julie,

Thank you so much for your wonderful review!

We're delighted to hear how much you love the car seat – so much that you ordered another for your other granddaughter! We're also really pleased our team was able to help get the correct replacement cover sorted for you.

Your recommendation and lovely comments about our customer service mean a lot to us. Thank you for choosing My Babiie!

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Best car sear

Ordered a car seat with them, it looked nice on the photos and a very good price £95 with a discount code.
It arrived in the next day which was very quick and the car seat is beyond perfection. Better than all expensive car seats out there.
I have for my daughters expensive car seats that are not soft at all, and bought this for my third in forest green, couldnt believe how soft and comfortable it is, so easy to put it in the isofix, 360 work really easily no need to use force or anything, the color and the material looks so posh, no one thought i bought it for £95. It does the job and it looks posh and expensive.
Great buy and will suggest this to my friends

12 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Marinela,

Thank you for such a fantastic review!

We're so pleased to hear how impressed you are with your new car seat, from the comfort and quality to the 360° rotation and Forest Green design. It's also great to hear it arrived so quickly!

Thank you for recommending us to your friends – we really appreciate your support and hope your little one loves their new seat.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Unreal delivery time!!!

I couldn’t believe how fast it was delivered, 1 day delivery! Easy to install, and my son seems very comfortable in it. We got the isofix high backed booster. They’re very aesthetic too! Very impressed.

12 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Jenna,

Thank you for your brilliant review!

We're delighted your car seat arrived so quickly and that you found it easy to install. Most importantly, it's lovely to hear your son seems comfortable in his new high-backed booster.

We're so pleased you're impressed with both the look and practicality of it. Thank you for choosing My Babiie!

Kind regards,
The My Babiie Team

Rated 3 out of 5 stars

Premature ask for feedback on my…

Premature ask for feedback on my experience when my purchase has not been delivered yet…

11 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Meryl,

Thank you for your feedback.

We're sorry that you received a request to review your experience before your order had arrived. We completely understand why this felt premature.

Our review invitations are sent automatically and can occasionally arrive before an order has been delivered, particularly where there has been a delay in transit.

We hope your order reaches you very soon. If you do need any assistance with your delivery, please contact us at info@mybabiie.com and our team will be happy to help.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Amazing travelcots

Amazing travelcots, I’ve brought a few things from babiie and the quality has always been fantastic

31 July 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi,

Thank you so much for your lovely review and for continuing to choose My Babiie!

We're delighted to hear you've purchased a few products from us and have consistently been happy with the quality. It's especially lovely to hear you're impressed with our travel cots.

We really appreciate your continued support!

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Easy to order

Easy to order, very fast delivery, great car seat my granddaughter is going to love it!

8 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Bev,

Thank you so much for your lovely review.

We're delighted to hear you found the ordering process easy and that your car seat arrived so quickly. We hope your granddaughter loves it and that it provides many happy and safe journeys.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Great Shopping Experience

Easy to order, really fast delivery.
Set the stroller up easily with the instruction manual, very good quality
Thank you x

6 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Jane,

Thank you for taking the time to leave us such a wonderful review.

We're so pleased to hear your stroller arrived quickly and that you found it easy to assemble using the instruction manual. It's fantastic to know you're happy with the quality too.

We hope you enjoy using your new stroller.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Great service quick delivery

Great service quick delivery. Excellent Car Seat. Well worth the money

7 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Claudia,

Thank you for your fantastic review.

We're delighted to hear you were happy with our quick delivery and that you're pleased with your new car seat. Your kind words mean a lot to us.

Kind regards,
The My Babiie Team

Rated 5 out of 5 stars

Excellent

Quick delivery had a issue with order but got sorted straight away very pleased with my travel pram set had loads of compliments its very sturdy looks amazing

6 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Bev,

Thank you so much for your wonderful review.

We're really pleased we were able to resolve the issue quickly for you and that you're so happy with your travel system. It's lovely to hear you've already received so many compliments on it!

Thank you for choosing My Babiie.

Kind regards,
The My Babiie Team

Rated 1 out of 5 stars

I still haven't received my order

8 August 2026
Unprompted review
My Babiie logo

Reply from My Babiie

Hi Martin,

Thank you for your review.

We're sorry to hear your order hasn't arrived yet. This certainly isn't the experience we want our customers to have.

Please contact our Customer Service team at info@mybabiie.com with your order number, and we'll be happy to look into this for you and provide an update as quickly as possible.

Kind regards,
The My Babiie Team

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