I dealt with Mike & Daisy from the customer service team, via email. Despite the issue being user error (not consulting the user manual) they were very helpful & prompt in their responses. Would defi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really impressed with the My Babiie car seat. It’s such a stylish, modern design and looks lovely in the car. The quality feels great, and I really liked how spacious and comfortable it is... See more
Company replied
Great prices, quick delivery and nice products. Had a slight problem with one item. Got in touch with Customer Services, sorted out very quickly and replacement sent, no questions asked. Couldn’t ask... See more
Company replied
We bought a buggy made by this company. Great value for money - sturdy but still lightweight enough to be carried when necessary. Had a query with some leftover parts and emailed the company to find o... See more
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Company details
About My Babiie
Written by the company
"For little people who dream big"
Safe and stylish baby gear
Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.
Lovingly crafted baby products that let you stand out from the crowd.
Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.
Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!
Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.
www.mybabiie.com
Shop Strollers
Shop Travel Systems
Shop Highchairs
Shop Car Seats
Shop Nursery Essentials
Contact info
Commercial Road, TN12 6EN, Paddock Wood, United Kingdom
- info@mybabiie.com
- www.mybabiie.com
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Fab customer service
Fab customer service, great product. Love the new car seat. Easy and quick to install a
20 August 2026
Unprompted review
Reply from My Babiie
Hi Sarah,
Thank you so much for your lovely feedback!
We're delighted to hear you had a great experience with our Customer Service team and that you're loving your new car seat. It's also fantastic to hear you found it quick and easy to install.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
Excellent products for price
Excellent products for price , super quick delivery
20 August 2026
Unprompted review
Reply from My Babiie
Hi Amanda,
Thank you for your fantastic review!
We're so pleased to hear you're happy with the quality and value of your purchase, as well as our speedy delivery service.
We really appreciate you choosing My Babiie!
Kind regards,
The My Babiie Team
Bought a spin baby car seat from Argos
Bought a spin baby car seat from Argos. When I tried to exchange through Argos was told we had to go through my babiie customer support even with help from staff at Argos it was hard to find a telephone number to call them. Everything is via e mail. Which is a bit of a nuisance. However once I made contact with customer service , mybabiie was really helpful and quick to get back in contact and there was no hassle in getting a replacement. We were really happy with mybabiie and we would recommend to anyone
13 August 2026
Unprompted review
Reply from My Babiie
Hi Diane,
Thank you so much for taking the time to share your experience and for your feedback.
We don't currently operate a telephone support line, as our Customer Service team handles all enquiries via email. We're really pleased to hear that once you got in touch, our team responded quickly and were able to arrange your replacement without any hassle.
We really appreciate your kind words, recommendation and feedback.
Kind regards,
The My Babiie Team
Excellent customer service
Evri messed up the delivery when I ordered a travel cot from Amazon. I contacted My Babiie and ordered direct from them instead. They responded quickly and organised a refund. Delivery from them was quick with no issues. Great products, prices and excellent customer service.
21 August 2026
Unprompted review
Reply from My Babiie
Hi Anne,
Thank you so much for taking the time to share your experience.
We're sorry your original delivery encountered issues with Evri, but we're delighted our team was able to help get everything resolved quickly for you. It's great to hear your direct order arrived without any issues and that you're happy with our products, prices and service.
Thank you for your patience and for choosing My Babiie!
Kind regards,
The My Babiie Team
My original delivery via evri went…
My original delivery via evri went missing and Mike arranged a replacement via DPD. This turned up next morning. Mike was brilliant and kept me updated and replied to emails promptly.
20 August 2026
Unprompted review
Reply from My Babiie
Hi Michelle,
Thank you so much for your wonderful review!
We're sorry your original parcel went missing, but we're delighted Mike was able to get a replacement arranged quickly and keep you updated throughout the process.
We'll make sure your lovely comments are passed on to Mike. It's fantastic to hear your replacement arrived the very next morning!
Kind regards,
The My Babiie Team
Absolutely excellent service!
Absolutely excellent service!! Prompt delivery. Can't wait to use our lovely items for our future granddaughter 🙏
20 August 2026
Unprompted review
Reply from My Babiie
Hi,
Thank you so much for your wonderful review!
We're delighted to hear you were happy with our service and speedy delivery. It's such an exciting time preparing for a new arrival, and we hope you absolutely love using your new My Babiie items when your granddaughter arrives!
Thank you for choosing us, and congratulations on your future granddaughter!
Kind regards,
The My Babiie Team
Very fast dispatch and delivery
Very fast dispatch and delivery. Fantastic price and design. Happy with my purchase.
19 August 2026
Unprompted review
Reply from My Babiie
Hi,
Thank you for your fantastic review!
We're delighted to hear your order was dispatched and delivered so quickly. It's wonderful to know you're happy with the price, design and your purchase overall.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
Awful cots- awful return costs
Awful cots. Mattresses have no padding whatsoever. Just can feel the boarding through under the material.
Have requested to send them back and have been advised to send two unused items back it will cost me £20 per cot. So to return two unused items that in my opinion do not meet the latest DofE safer sleep 2026 recommendations, will cost me £40. It’s appalling.
20 August 2026
Unprompted review
Reply from My Babiie
Hi Jay,
Thank you for taking the time to leave your feedback.
We're sorry to hear that the travel cots weren't to your liking. Our travel cots are rigorously tested and designed to meet the relevant safety requirements, including compliance with EN716-1:2017 and EN16890:2017, and are designed to provide a safe sleeping environment for little ones.
We'd also like to clarify the return costs mentioned in your review. It would not be £20 per cot if both items are returned together as part of the same collection. The £20 collection fee would cover both items, provided the return is arranged together. If one item has already been returned and a separate collection is later requested for the second, an additional collection fee would apply.
We also offer multiple return options. Our DPD collection service is £20, which reflects the cost to us of arranging the collection, or customers can use our £10 DPD drop-off service. Alternatively, you're welcome to arrange the return using your own courier.
We appreciate you taking the time to share your feedback and are sorry the products weren't suitable for you.
Kind regards,
The My Babiie Team
Reply from My Babiie
Hi Janet,
Thank you for your lovely review!
We're so pleased to hear you found the ordering process easy and that your car seat arrived quickly. It's wonderful to know you'd choose to shop with us again, and we look forward to welcoming you back in the future.
Kind regards,
The My Babiie Team
Very happy with the product and…
Very happy with the product and delivery delivery time.
20 August 2026
Unprompted review
Reply from My Babiie
Hi Pam,
Thank you for taking the time to leave us a review.
We're delighted to hear you're very happy with your purchase and the delivery time. We hope you continue to enjoy your new My Babiie product!
Kind regards,
The My Babiie Team
Definitely recommend!!
At first I was skeptical about buying this type of product as I’ve always had the big bulky highchair for my older kids however, I was pleasantly surprised with how beautiful this product is. I would say it’s sturdy, folds up and down with such ease as looks so pretty at the same time. It has all the comforts a baby needs to eat and play. I would definitely recommend new mums to invest as it save so much space and has a lovely price tag. Delivered in 2 days as well!! Very pleased.
19 August 2026
Unprompted review
Reply from My Babiie
Hi Sita,
Thank you so much for your fantastic review!
We're delighted to hear your new highchair exceeded your expectations. It's great to know you're loving the combination of comfort, sturdiness and easy folding, while also saving some valuable space at home.
Thank you for recommending us to other parents, and we hope you and your little one get lots of use out of it!
Kind regards,
The My Babiie Team
Fast delivery and great affordable high…
Fast delivery and great affordable high chair that can be used from birth
19 August 2026
Unprompted review
Reply from My Babiie
Hi Emma,
Thank you for your lovely feedback!
We're so pleased your highchair arrived quickly and that you're happy with both the quality and value. We love that it can be used from such an early stage too, giving you plenty of use as your little one grows.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
Colours don't match pictures
Not happy really spent good money on a pram that is described as blue and looks a bright blue in the pictures but after seeing it in person its just grey very annoying as its expensive and the main reason we bought it was because it was blue
19 August 2026
Unprompted review
Reply from My Babiie
Hi Finlay,
Thank you for taking the time to leave your feedback.
We're sorry to hear you're disappointed with the colour of your new pram. We do our best to represent the colours of our products as accurately as possible in our photography; however, colours can sometimes appear slightly different in person due to lighting, photography and individual screen settings.
We completely understand that the colour was an important factor when choosing your pram, and we're sorry that it wasn't quite what you expected when it arrived.
If you'd like to discuss this further, please contact our Customer Service team at info@mybabiie.com with your order details and we'll be happy to assist.
Kind regards,
The My Babiie Team
MB30 plus (oatmeal)
Bought a pushchair yesterday and something was missing emailed today and spoke with (Mike) photos were required off the missing part but service was quick and my spare parts are already on the way!
19 August 2026
Unprompted review
Reply from My Babiie
Hi Charlotte,
Thank you so much for your lovely review!
We're sorry there was a part missing from your new MB30 Plus, but we're delighted to hear Mike was able to get everything sorted quickly for you and that your replacement parts are already on their way.
We'll be sure to pass your kind feedback on to Mike. We hope you love your new stroller!
Kind regards,
The My Babiie Team
Brilliant customer service
I dealt with Mike & Daisy from the customer service team, via email. Despite the issue being user error (not consulting the user manual) they were very helpful & prompt in their responses. Would definitely recommend this company & wouldn’t hesitate to purchase their products again.
19 August 2026
Unprompted review
Reply from My Babiie
Hi John,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear Mike and Daisy were able to help get everything sorted for you. We're always happy to help, whatever the cause of the issue, and it's great to hear you found their responses helpful and prompt.
Thank you for your recommendation, and we look forward to welcoming you back in the future!
Kind regards,
The My Babiie Team
Easy online purchase
Easy online purchase, quick shipping and the product exceeded expectations
15 August 2026
Unprompted review
Reply from My Babiie
Hi,
Thank you for your fantastic review!
We're so pleased you found the online ordering process easy, your order arrived quickly and, most importantly, that the product exceeded your expectations.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
Excellent customer service
Mike at my babiie is truly brilliant. I was struggling to get a response from evri regarding my delivery, after numerous emails I reached out to my babii to ask for their assistance with tracking down my parcel. Mike resolved the issue within minutes. Professional, incredibly helpful and made a very pregnant lady feel much less stressed! Cannot thank him and the team enough.
18 August 2026
Unprompted review
Reply from My Babiie
Hi Laura-Louise,
Thank you so much for taking the time to leave such wonderful feedback.
We're delighted to hear Mike was able to step in and resolve the delivery issue so quickly for you, especially at a time when you really didn't need the additional stress!
We'll make sure your lovely comments are passed on to Mike and the team. Thank you for choosing My Babiie, and we wish you all the very best with your new arrival!
Kind regards,
The My Babiie Team
I had been waiting for stock on the forest green car seat
I had been waiting for stock on a particular car seat for my daughter for months and when I noticed it was back in stock I jumped at it but in my heist I bought the one without isofix and only realised when it was delivered. I reached out to customer service and my initial response from Katy was to have it returned would cost me £20, when I questioned if this was true it took 3 days for a response, which was not from her but from Mike. Upon him replying to my initial email Mike was quick to get back to me and to clarify my queries and when I was able to advise him I purchased the correct car seat he was nice enough to honor the collection charge fee for the return and also arrange it at a more convenient address due to our shift pattern as we wouldn’t be at home. We have now received the correct car seats and my daughter loves them. Thank you
12 August 2026
Unprompted review
Reply from My Babiie
Hi Michael,
Thank you for taking the time to share your experience with us.
We're sorry there was initially some confusion surrounding the return of your first car seat and for the delay in getting back to you. We're really pleased that Mike was able to clarify everything, arrange the collection at a more convenient address and get the situation resolved for you.
Most importantly, it's wonderful to hear you've now received the correct car seats and that your daughter loves them!
Thank you for your patience throughout and for choosing My Babiie.
Kind regards,
The My Babiie Team
Absolute joke of a company
Absolute joke of a company. Our pram was damaged and when we contacted them they said they would send a replacement. It's been over 5 weeks without a pram now and they lie saying the courier has not sent it. Do not use these liars
19 July 2026
Unprompted review
Reply from My Babiie
Hi Liam,
Thank you for your review.
We're sorry to hear how frustrated you've been with this situation. Our Amazon team replied to you on 12th August, but unfortunately we haven't received a response from you since then.
We have been working to resolve this for you. The box originally sent out was unfortunately lost within DPD's network, so we have arranged for another box to be sent.
As your purchase was made through Amazon, please reply directly to our Amazon team so they can continue assisting you and get this resolved.
Kind regards,
The My Babiie Team
Very easy to order arrived the next…
Very easy to order arrived the next day, so pleased
16 August 2026
Unprompted review
Reply from My Babiie
Hi Sharon,
Thank you for your lovely review!
We're so pleased to hear you found the ordering process easy and that your order arrived the very next day. It's wonderful to know you're happy with your experience.
Thank you for choosing My Babiie!
Kind regards,
The My Babiie Team
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