I purchased a doll with personalised dress outfits. Ordering easy, quick delivery and beautifully packaged. However, the stitching on the main dress was not very good quality and spoilt the doll, whic... See more
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I ordered a personalised bean-bag chair for my granddaughter and a Flopsy Bunny toy. The items arrived really quickly and they are beautiful. I am so pleased with my purchase. There was a slight m... See more
Company replied
I have bought several items from this excellent company and can strongly recommend them! The backpacks are very well made and having them personalised so beautifully is ideal. The baby bath robe was s... See more
Company replied
I can’t even put into words how incredible your customer service team is. Especially Shannon. Shannon has truly went above and beyond to make sure my daughter gets her birthday presents. Ive had an is... See more
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Company details
About My 1st Years
Written by the company
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Contact info
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4.3
Excellent
17K reviews
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Amazing
Amazing items and very quick delivery. A positive experience from start to finish
17 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
The whole process was smooth
20 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Won’t order ever again
Ordered on the 15th July, still not turned up, many email sent then email saying there was an issue, well done evri, another failed delivery. This was going to be a gift for the birth of my great nephew, never arrived, eventually, refund or we can resend… oh and a little apology… I won’t be back that’s for sure
15 July 2026
Reply from My 1st Years
Hi, thank you for taking the time to share your feedback.
We're really sorry to hear about the issues you experienced with the delivery of your order. We completely understand how disappointing this must have been, especially as the item was intended as a gift for the birth of your great nephew.
We apologise for the delay and the inconvenience caused. We appreciate you bringing this to our attention, and we will pass your feedback on to the relevant teams as we continue working to improve our service and delivery experience.
We can see that the replacement order has now been delivered, and we sincerely hope everything arrived safely and that you are happy with the product.
Thank you again for your feedback, and we're sorry that your experience did not meet the high standards we aim to provide.
Best regards, Aleksandra, Management Team, My 1st Years
Loved the product
Loved the product, just what I wanted. Ordering and delivery straightforward arrived on time.
20 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Absolutely beautiful little…
Absolutely beautiful little personalised dressing gown for my granddaughters 1st birthday, came in a lovely gift box with a little note for the birthday girl. Great quality will definitely be shopping with you again. Thanks 🤩
20 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Great gift for a soon to be 1 year old
Quick and prompt delivery, item arrived beautifully packaged and exactly what I wanted, can't comment on how well it plays as my Grandsons birthday isn't until later in the month but it looks amazing and love the personalised products too. Exactly what I wanted.
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your lovely review!
We're delighted to hear that your order arrived quickly, was beautifully packaged, and was exactly what you were looking for. It's wonderful to know you love the personalised products too!
We hope your grandson has a fantastic birthday later this month and that he enjoys his gift just as much as you do. Thank you for choosing us, and we hope to see you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Super cute baseball caps
An easy website to navigate.
Beautiful products to choose from and I was lucky to get my items in the sale too!
I ordered 2 super cute & personalised baseball caps as gifts for identical twin boys that have just been born.
The quality is fantastic.
The colours and personalisation were just as I wanted.
The delivery was promt and the packaging was perfect for the items.
I was so pleased with them both.
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
All round amazing service
All round amazing service. Quick delivery and beautiful items. Really happy and will use again and definitely recommend
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
I have genuinely never had such a…
I have genuinely never had such a pleasant interaction with customer support,Shannon was amazing my issue was resolved so quickly without any hassle I was so shocked as Its never been that simple it truly made my week,I am so grateful towards Shannon and honestly it made me place another order the quality in what I ordered is beautiful but to have such a great rep sealed it for me,Thankyou Shannon 🫶🏼
28 July 2026
Unprompted review
Reply from My 1st Years
Hi, thank you so much for your incredible review!
We're absolutely delighted to hear about your positive experience with Shannon. We'll be sure to pass on your kind words to her. Providing friendly, helpful service is something we really value, so it's wonderful to know your issue was resolved quickly and without any hassle.
We're also thrilled that you love the quality of your order and that your experience encouraged you to place another one. Thank you so much for your support, and we look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
My favourite website for baby gifts
My favourite website for baby gifts. Whenever my friends have babies I order gifts from here. Everything always comes in time and with all the details. Even the packaging is nice. I’ve never had any issues and I’ve ordered over 6 times. Everyone always loves the personalised gifts I order, even being able to write a message in a book is magical and special keep sake!
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Fantastic quality for a fantastic…
Fantastic quality for a fantastic price.
Thought it would be cheap and nasty but was beautiful embroidered and brilliantly packaged.
Highly recommended
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Great shopping experience
I was kept informed of the progress of my purchase throughout, the package was delivered on time and the product was absolutely perfect, a personalised hooded towel for my new grandchild in a gorgeous mint green, also loved the presentation box it came in, which sadly had been dented slightly by the delivery firm
15 July 2026
Reply from My 1st Years
Hi, thank you so much for your wonderful review!
We're delighted to hear that you were kept updated throughout your order, that it arrived on time, and that you were pleased with the personalised hooded towel and presentation box. The mint green is such a lovely choice for your new grandchild!
We're sorry to hear that the presentation box was slightly dented during transit. While we're glad this didn't detract from your overall experience, we appreciate you bringing it to our attention and will continue working with our delivery partners to ensure orders arrive in perfect condition.
Thank you again for your kind words, and congratulations on your new grandchild! We hope to welcome you back again soon.
Best regards, Aleksandra, Management Team, My 1st Years
Gift for a newborn
I purchased a gift for my niece's newborn and she was very pleased with the quality.
Delivery was delayed due to Evri losing the parcel but Marie in Customer Service was outstanding in resolving the problem for me so I would be happy to buy from My 1st Years again in future.
17 July 2026
Unprompted review
Reply from My 1st Years
Hi, thank you so much for your wonderful 5-star review!
We're delighted to hear that your niece was pleased with the quality of her gift. We're sorry that your parcel was delayed due to an issue with the courier, but it's fantastic to know that Marie was able to resolve everything for you and provide the support you needed.
Your kind words mean a great deal to both Marie and the whole team. Thank you for your patience and for choosing My 1st Years. We look forward to helping you find another special gift in the future!
Best regards,
Shannon-Management Team My 1st Years
I ordered a personalised gift and I…
I ordered a personalised gift and I wanted it quickly, I paid extra for next day delivery and it was money well spent.
It arrived the following day with the personalisation and a fantastic quality gift box.
The recipient was extremely happy with their gift.
14 July 2026
Reply from My 1st Years
Hi, Thank you for your fantastic 5-star review!
We're so pleased to hear that your personalised gift arrived the very next day and that you were happy with both the quality of the gift and the presentation in our gift box. It's even better to know the recipient loved their gift!
Thank you for choosing My 1st Years and for taking the time to share your experience. We hope to help you create more special memories with us again soon.
Best regards,
Shannon-Management Team My 1st Years
What an amazing shopping experience
What an amazing shopping experience, item came before l expected it and the item is amazing.
3 July 2026
Reply from My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Great shopping experience
As usual the website is very easy to search and find what you want.
The delivery was on time and the delivery guy kept me informed all the time.
14 July 2026
Reply from My 1st Years
Hello,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you were happy with your order and your experience with us. Your kind words really do mean a great deal to our team.
We hope to have the pleasure of creating something special for you again in the future.
Best regards,
Shannon-Management Team My 1st Years
I ordered 2 personalised baby blankets…
I ordered 2 personalised baby blankets and realised after I had sent my order that I had ordered the font in the wrong colour. I sent an email to try and correct this and I had a very quick response from Krisha who was able to sort the problem out for me. I was very impressed with the service received
28 July 2026
Unprompted review
Reply from My 1st Years
Hello,
Thank you for your kind review. We're delighted that you had a great experience shopping with us. Customer satisfaction is incredibly important to us, so it's wonderful to hear we've met your expectations.
Thank you again for choosing My 1st Years. We hope to see you again soon!
Best regards,
Shannon-Management Team My 1st Years
Fantastic customer service
Marie provided fantastic customer service - resolving my query promptly.
28 July 2026
Unprompted review
Reply from My 1st Years
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
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