I ordered a personalised blanket for my 3rd little one after having got one for each of my children. They are beautifully made, of high quality and my eldest’s blanket is still in perfect condition (n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About My 1st Years
Written by the company
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Contact info
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
Fantastic! Product was exactly as described, fast delivery, good communication. Would absolutely order again.
Amazing quality, fast delivery
Amazing quality, I was shocked at how quickly it came! Very impressed, will purchase from them again!
Amazing
Amazing items and very quick delivery. A positive experience from start to finish
The whole process was smooth
Won’t order ever again
Ordered on the 15th July, still not turned up, many email sent then email saying there was an issue, well done evri, another failed delivery. This was going to be a gift for the birth of my great nephew, never arrived, eventually, refund or we can resend… oh and a little apology… I won’t be back that’s for sure
Loved the product
Loved the product, just what I wanted. Ordering and delivery straightforward arrived on time.
Absolutely beautiful little…
Absolutely beautiful little personalised dressing gown for my granddaughters 1st birthday, came in a lovely gift box with a little note for the birthday girl. Great quality will definitely be shopping with you again. Thanks 🤩
Great gift for a soon to be 1 year old
Quick and prompt delivery, item arrived beautifully packaged and exactly what I wanted, can't comment on how well it plays as my Grandsons birthday isn't until later in the month but it looks amazing and love the personalised products too. Exactly what I wanted.
Super cute baseball caps
An easy website to navigate.
Beautiful products to choose from and I was lucky to get my items in the sale too!
I ordered 2 super cute & personalised baseball caps as gifts for identical twin boys that have just been born.
The quality is fantastic.
The colours and personalisation were just as I wanted.
The delivery was promt and the packaging was perfect for the items.
I was so pleased with them both.
All round amazing service
All round amazing service. Quick delivery and beautiful items. Really happy and will use again and definitely recommend
I have genuinely never had such a…
I have genuinely never had such a pleasant interaction with customer support,Shannon was amazing my issue was resolved so quickly without any hassle I was so shocked as Its never been that simple it truly made my week,I am so grateful towards Shannon and honestly it made me place another order the quality in what I ordered is beautiful but to have such a great rep sealed it for me,Thankyou Shannon 🫶🏼
My favourite website for baby gifts
My favourite website for baby gifts. Whenever my friends have babies I order gifts from here. Everything always comes in time and with all the details. Even the packaging is nice. I’ve never had any issues and I’ve ordered over 6 times. Everyone always loves the personalised gifts I order, even being able to write a message in a book is magical and special keep sake!
Fantastic quality for a fantastic…
Fantastic quality for a fantastic price.
Thought it would be cheap and nasty but was beautiful embroidered and brilliantly packaged.
Highly recommended
Great shopping experience
I was kept informed of the progress of my purchase throughout, the package was delivered on time and the product was absolutely perfect, a personalised hooded towel for my new grandchild in a gorgeous mint green, also loved the presentation box it came in, which sadly had been dented slightly by the delivery firm
May use AI-assist with repliesRead more
Gift for a newborn
I purchased a gift for my niece's newborn and she was very pleased with the quality.
Delivery was delayed due to Evri losing the parcel but Marie in Customer Service was outstanding in resolving the problem for me so I would be happy to buy from My 1st Years again in future.

Reply from My 1st Years
I ordered a personalised gift and I…
I ordered a personalised gift and I wanted it quickly, I paid extra for next day delivery and it was money well spent.
It arrived the following day with the personalisation and a fantastic quality gift box.
The recipient was extremely happy with their gift.

Reply from My 1st Years
What an amazing shopping experience
What an amazing shopping experience, item came before l expected it and the item is amazing.

Reply from My 1st Years
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.