Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
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Trading in my old phone via Timpson was quick, easy and straightforward. Having had a poor experience with a previous trade in, I particularly valued being able to hand my phone over in person to be a... See more
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MusicMagpie always provide quality (used) material. Wether it is CDs or DVDs or whatever you order. Combined with a first class Postal serve and competitive prices What more could a customer ask for... See more
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Brilliant service provided for selling on a mobile phone. Easy to set up account, good price offered, helpful guides on how to clear personal data before sending, and payment was received straight in... See more
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Company details
About musicMagpie
Written by the company
musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesAbout musicMagpie
Written by the company
- musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
- Fast Same Day Payments
- We pay on the same day your items arrive with us, giving you cash to spend sooner!
- Tech Price Promise
- We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
- FREE App
- Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
- FREE Courier
- We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
- Send Your Stuff in One Box
- Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
- Hundreds of Millions Paid Out to Our Happy Customers!
- Are you one of them? Leave us a review and let us know what you thought!
- Refer a Friend and get a FREE £5!
- Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!
Contact info
United Kingdom
- enquiries@musicmagpie.co.uk
- www.musicmagpie.co.uk
4.5
Excellent
361K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from musicMagpie
Hi Dominic,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
I've never had any issues 👌 I would recommend..
I've ordered DVD's from Musicmagpie from both their eBay store as well as their own website. I've never had any issues 👌 I would recommend..
30 June 2026
Reply from musicMagpie
Hi MR,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Always great purchasing from Music…
Always great purchasing from Music Magpie. Package arrived well packaged and promptly. Always great prices , always my first go to when looking for new sounds, old sounds, any sounds!
29 August 2026
Reply from musicMagpie
Hi Desi,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Great simple service
Great simple service. Took a couple of attempts for Evri to collect packages.
11 September 2026
Reply from musicMagpie
Hi Mr,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Gary,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Damaged my laptop and lost my cable.
My MacBook Pro was returned back to me from MusicMagpie with additional scratches and damage, and weeks later they still haven't returned my MagSafe cable that I sent with it.
I sent them my MacBook Pro after receiving an initial valuation of £558. Once they received it, they reduced the offer to £55.80 due to the condition they claimed it was in (a couple of tiny screen marks). I disagreed with the assessment, rejected the offer and asked for the MacBook to be returned.
When it came back, the return packaging was extremely poor. The MacBook was loose inside the box in a thin plastic bag, with the power adapter plug loose alongside it and able to move around against the laptop. The outer box was also badly dented and crushed.
The MacBook now has additional scratches and marks to the exterior which were not there when I sent it. I have photographs from before it was sent showing the exterior condition, and photographs taken after it was returned showing the new damage.
I have provided MusicMagpie with the original full-quality photos including their date/time metadata. I was then told this wasn't enough because the timestamp needed to actually be visible on the photograph itself, so I even went to the trouble of creating copies with visible timestamps exactly as requested. I am still waiting for a proper outcome.
The missing charging cable has been just as frustrating.
My white USB-C to MagSafe 3 cable was sent to MusicMagpie along with the MacBook and power adapter, but it wasn't returned.
When I first raised this, I was told that "additional items" which were not originally asked for are usually recycled because MusicMagpie has no use for them. This made absolutely no sense because I had been instructed to include the charger, and MusicMagpie's own condition requirements state that a working charger should be included. The power adapter isn't a complete working charger without the MagSafe cable. They accepted this once I showed them their own policy information.
They then later told me they had actually found my MagSafe cable and had dispatched it back to me.
When the parcel arrived, it wasn't my MagSafe cable at all. They had sent me a random USB-C to USB-C cable instead.
They have asked me to return this incorrect cable to them. I have repeatedly said I am happy to return the incorrect cable to them, but as MusicMagpie sent the wrong item to me, I have asked them to provide a prepaid postage label. Despite asking multiple times, I still haven't received one and I am also still waiting for either my actual MagSafe cable to be returned or reimbursement of the £49 replacement cost.
Throughout the complaint I have repeatedly been told to allow another 2 working days for updates, only for those deadlines to pass and for me to have to chase again.
Mistakes can happen, but this has now gone well beyond a simple mistake. I've supplied the evidence they've asked for, complied with additional requests regarding timestamps, repeatedly chased missed deadlines and am still trying to get back an accessory that I sent to them in the first place.
The complaint is still ongoing weeks later. I will happily update this review if MusicMagpie resolves everything properly, but at the moment the whole experience has been extremely disappointing and I am now stuck with a damaged laptop and missing charging cable.
24 August 2026
Unprompted review
The book arrived quickly and was in…
The book arrived quickly and was in reasonable condition. The packaging was damaged in one corner and the book slightly too.
4 September 2026
Very quick and easy transaction
Very quick and easy transaction. Always kept updated on the stages and would definitely use again.
11 September 2026
Reply from musicMagpie
Hi Louise,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Good quick service and good value
11 September 2026
Reply from musicMagpie
Hi customer,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Paul,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Payment STILL outstanding
Items received on 30th July. Email confirming payment has been sent on 1st September. It’s now 11th September and still No payment has been received. Emails take days to be responsed to and wrong information given. Was told on the 8th September payment has been processed again and to Allow one working day, this has not been adhered too. No option to call and chat function turned off. Terrible service
1 September 2026
Unprompted review
I have no hesitation in recommending…
I have no hesitation in recommending music magpie we buy a lot of old dvds and CDs all delivered satisfactorily with due care and attention. Judith
11 September 2026
Reply from musicMagpie
Hi MRS,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
The product I ordered arrived within a…
The product I ordered arrived within a very short time-frame, and with free postage and packing. Very good service and highly recommended.
Could we have more details about the local charity that Music Magpie supports?
8 September 2026
Great start to finish
Simple to do and quick and kept informed throughout
Just a shame it wouldn’t process through Timmons at first
11 September 2026
Reply from musicMagpie
Hi Mary,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Books in good condition & great prices too
Great prices for books. Have ordered several books now & all been in great condition & good prices. 100% recommended. I will be ordering again soon!
11 September 2026
Reply from musicMagpie
Hi Gail,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Very easy to get an offer using the app…
Very easy to get an offer using the app and bar code reader.
Box them and send with the free postage using the QR code.
Regular updates on where the package is in the process right up to payment.
First class service and so much easier than dealing with eBay.
4 September 2026
Reply from musicMagpie
Hi Mr,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi John,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Wojciech,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Excellent Communication
MusicMagpie communication has been excellent from my first initial enquiry right through to when I received a payment for my device. I also received a really good price. Thoroughly recommended.
11 September 2026
Reply from musicMagpie
Hi Adrian,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
My package has gone missing and not…
My package has gone missing and not getting any communication from anyone
11 September 2026
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