Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
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musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesWritten by the company
United Kingdom
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Website is mostly good, and tends to have the content I want to purchase at least 80% of time and at reasonable price.
I did have trouble with site keeping multiple items I wanted to buy in basket without clearing it when I go to look for other stuff (yes, I was signed in and I didn't use 'back' button instead of site menus).
Also had to order an album a second time, as first copy didn't read in CD player.
Content available via Amazon too, which is handy.
It was a great experience overall. They held my items in the basket for a few days until I sorted out everything I wanted to sell. Perhaps they could have offered a little more on some items but that depends on the demand, I guess. Once they got my items, they made the payment on the very same day. Thank you so very much. It's been a real pleasure!

Reply from musicMagpie

Reply from musicMagpie
Six DVDs all as new in great condition. The delivery was not so good. he knocked once by the time I got to the door less than 20 seconds, I caught him dumping the parcel on full view next to the gate, this seems to be a trend with Evri, now using foreign labour. Pay peanuts expect monkeys

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Top notch service as always wish i could give u more stars

Reply from musicMagpie
Bought a pristine iphone 15 pro with a new battery, phone is in good condition, however there are some minor scratches on the cameras and some small dots on the frame which by themselves can be forgiven. However the screen has been replaced and while it is an oled screen - i think, the colours are really washed out and faded which is quite annoying. I bought this device thinking that the replaced screen would be of a high quality but it doesn’t really seem that way!
sent off mon got paid wed very happy sent special delivery worth it

Reply from musicMagpie
Extremely poor experience from start to finish.
I purchased from this company via eBay because the item was needed urgently for work. The estimated delivery date passed with no item, no tracking information, and no clear indication that the order had even been dispatched.
Communication was also extremely poor. Responses took far too long and, when I did receive them, they failed to provide basic information about the status of the order. Despite the item not having been shipped, I was unable to get a straightforward cancellation and refund and ultimately had to ask eBay to step in.
The company has since told me that because an eBay case is open, they cannot refund me and suggested that I close the case first so they can process the refund. I am absolutely not prepared to remove my eBay buyer protection before receiving my money back.
I previously left a review about this experience which appears to have been removed, potentially because the purchase was made through eBay rather than directly through the company. I am therefore documenting the experience again and will continue to update and share my experience until the matter is properly resolved. Initially I thought maybe my review was backlogged as the 1 star review are flooding in.
Based on my experience, I would strongly advise customers to exercise caution. The delays, lack of useful communication and handling of the refund have left me with very little confidence in this business.
Music Magpie provides a great way to improve my music collection at a reasonable price.

Reply from musicMagpie
So far I have been happy with the delivery times my delivery man even comes earlier than said day. The condition and value of the items I have obtained have been good also,keep it up @

Reply from musicMagpie
website easy to use . full amount in account the day after they received item . Fair price on trade

Reply from musicMagpie
The process starts easy you go Timpson‘s and they review your product and you get an email saying you’ve been paid, your cash will arrive today , this was on Friday afternoon. But it didn’t.
On Monday I raised a ticket for customer services. We are experiencing delays yesterday. I replied back to the email because I still had no contact from them and I still didn’t have my £225
Today I have no contact and I still have no money. I will never use this company again. Where is magpie? Please contact me. Where’s my money?
Prompt delivery and phone in excellent condition

Reply from musicMagpie
I was kept informed as to the status of my selling order. Posted via Royal Mail on Monday, 7th September and on Thursday, 9th September I was informed that the money would be in my account. I also got a good price for my watch when compared to Apple. Thank you music magpie.

Reply from musicMagpie
Quick reliable and kept me informed during whole process

Reply from musicMagpie
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