MSD Solicitors Reviews 

258
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being professional, supportive, and extremely helpful throughout complex visa and citizenship applications. People deeply appreciate the clear communication, genuine empathy, and reassuring guidance, which make stressful legal processes much easier to navigate. Some reviewers were not happy with the communication, explicitly mentioning prolonged delays, unresponsiveness, and poor handling of their files. A few customers also noted encountering unprofessional behavior, rude interactions, and frustrating errors from specific staff members during their proceedings. These individuals felt let down by the lack of timely support when they needed prompt assistance the most.

What people talk about most

Staff

Customers had positive experiences with staff, praising their professionalism, dedication, and expertise... See more

Service

Clients share positive opinions on service, highlighting exceptional professionalism, dedication, and... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting exceptional support and clear... See more

Response time

Customers consistently note positive experiences with response_time, praising the prompt and efficient... See more

Customer communications

People report positive experiences with contact, highlighting proactive communication and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my asylum case refused at first and was very stressed, but Mr Hamza Khan handled my appeal with great care and attention. He carefully addressed every issue raised by the Home Office and kept... See more

Rated 5 out of 5 stars

Tasnim is a great solicitor—she helped me with our spousal visa, including dependents and my children. The process was successful, and even when there were a few mistakes and corrections along the way... See more

Rated 5 out of 5 stars

Excellent service, very professional. We acquired a Visa very promptly. It was all handled for us, delays on our part were dealt with at no extra charge, Hasan was available to answer any questions... See more

Rated 5 out of 5 stars

I want to exclusively thank Javed and Amal. It’s been a great experience. Javed never hesitated to answer my questions regarding my wife’s visa extension despite being busy. He was very professional t... See more


Company details

  1. Lawyer
  2. Family Law Attorney
  3. Immigration Attorney
  4. Legal Services

Written by the company

MSD Solicitors are experts in UK immigration and family law matters assisting clients from all countries and backgrounds. We offer a wealth of experience and knowledge tailored to the unique circumstances of each case. We are consistent, patient and professional, giving each case the attention it deserves.


Contact info

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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4.8

All reviews

(258)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My dealings with msd solicitors

My dealings with msd solicitor's has been excellent, my case worker Mohammad kept me informed during the whole visa application and seemed to above and beyond to sort out any problems that presented, I would have no hesitation in using there services when the final part of the visa application comes round

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for all your help

Thank you for all your help. MSD Solicitors were great in helping me with my wife's visa. And many thanks to my case worker,Izzah. She was so helpful and make it more easy to pass this stress

5 March 2025
Unprompted review
Rated 5 out of 5 stars

MSD solicitors was very from the very…

MSD solicitors was very from the very first day I contacted them in regards of my wife visa situation. My caseworker Zain Khan was so understanding and helpful, therefore after providing the necessary documents, the reward was apparent and my was granted a visa.
Thank you Zain Khan and Thank you MSD Solicitors
Charles Bell

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Spouse Visa Application

Hi All,

I would recommend MSD Solicitors they helped me a lot and keep me updated on my spouse visa application. A big special thanks to Muhammed Javed he keep me updated at all times. I will definitely will be using there service again in the near future and I am so happy today my spouse visa has been granted. Again special thanks to Muhammed Javed and his team.

I would certainly recommend them to anyone who wants to apply for spouse visa application.

15 February 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Arfan,

Thank you for your kind words! We’re thrilled your spouse visa was granted and the team provided the support and updates you needed. Your recommendation means a lot, and we’re here to help with anything in the future.

Wishing you all the best!

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

I found them very helpful first class…

I found them very helpful first class service I would well recommend MSD solicitors for your immigration application

6 February 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Michael,

Thank you for your lovely feedback and recommendation! If you ever require any further assistance please do not hesitate to get in touch.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Friendly staffs

Friendly staffs, very professional and knowledgeable. And they tried everything possible to help you and ensure you have the best experience and outcome.

5 February 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your wonderful feedback! We are delighted to hear that you found our team to be friendly, professional, and knowledgeable. Providing the best possible support and ensuring a positive experience for our clients is always our priority.

If you ever require further assistance please do not hesitate to reach out.

Thank you for choosing MSD Solicitors!

Rated 5 out of 5 stars

Highly Recommended Solicitor

I’m extremely grateful to Mam Tasnim and MSD Solicitors for their outstanding support with my visa application. She was professional, knowledgeable, and always available to guide me through the process. Thanks to her dedication, my Further Leave to Remain was successfully granted.

I highly recommend Mam Tasnim to anyone in need of expert immigration advice. Thank you for your excellent service!

25 January 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Tasnim and the MSD Solicitors team were able to support you successfully with your application.

Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever need any further assistance, please do not hesitate to reach out.

Best regards,
MSD Solicitors.

Rated 5 out of 5 stars

Amazing service

Thanks again to the amazing ruba on her hard work switching my husbands visa from fiancé to spouse. I will always recommend MSD solicitors, thanks so much

3 February 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Sarah,

Thank you for your lovely feedback and the wonderful recommendation! Please do not hesitate to contact us if you ever need further assistance.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

My Recent Experience with MSD Solicitors

I write to express my recent experience with MSD Solicitors. I truly was impressed by the knowledge and helpfulness of the entire workforce at MSD Solicitors, even staff at the reception could provide some useful information for the issue before putting you through to your representative (solicitor). This genuine and positive feedback recognises that MSD Solicitors firm worked hard through my appointed solicitor to provide me and my wife the best support and information needed to put me at ease and their hard work obviously has paid off as my wife has been granted a Further Leave to Remain (FLR) eVisa which allows her now to work/study full time. Hence, MSD Solicitors made me aware beforehand of the whole immigration process right from the start, so nothing was a surprise. This law firm is truly an Immigration Law Specialists.
I strongly recommend MSD Solicitors to anyone who has any form or shape of concern about immigration and I’m sure and certain they’ll be able to sort you out.
Thank you, MSD Solicitors and hats off to you to the whole team, you really rock!
Mr Juvet

30 January 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Mr. Juvet,

Thank you so much for your kind and thoughtful feedback. We are absolutely thrilled to hear about your positive experience with MSD Solicitors and that we were able to support you and your wife through the process. It’s always our priority to ensure our clients feel well-informed and at ease, so we’re glad our team could provide the guidance and assistance you needed.

We also appreciate your recognition of the hard work and dedication of everyone involved, it's rewarding to know that our efforts have made a difference.

Thank you again for choosing MSD Solicitors, and we wish you and your wife all the best for the future! If you ever require any further assistance, please do not hesitate to get in touch.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Excellent work from ruba and MSD services

Was unbelievable for me such I been waiting for my case quite long and finally been granted .thanks for ruba and all hard job and amazing work and easy way explanations about my immigration case, she always keeps InTouch and never miss any information and I was having really easy communication to make my case stronger. She gives me hope and always give me support and let's me to be patient when I get stressed .
Thanks ruba and all your amazing work and services and you deserve it to be great solicitor.

10 January 2025
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Aissam,

Thank you so much for taking the time to share your wonderful experience! We are truly delighted to hear that your case was granted and that Ruba was able to provide you with the support, guidance, and reassurance you needed throughout this process.

Your kind words about her dedication, clear communication, and unwavering support mean a lot to us. Thank you again for trusting us with your case, and we wish you all the best for the future. Should you ever need assistance again, we’re always here to help.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

Katie Goldstraw was so helpful with…

Katie Goldstraw was so helpful with dealing with my case she help me understand want was need to get the financial order and advised me all the way through thank you so much

17 December 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Kimberley,

Thank you for your lovely review! We are delighted to hear Katie was able to assist you throughout the process. Please do not hesitate to get in touch if you ever require further assistance.

Kind regards,
MSD Solicitors.

Rated 5 out of 5 stars

The promptness and professionalism of…

The promptness and professionalism of MSD made my experience a great one.

17 December 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Doris,

Thank you so much for your lovely feedback! Please do not hesitate to contact us if you ever require any further assistance.

Kind regards,
The MSD Solicitors Team.

Rated 5 out of 5 stars

We had our visa approved

We had our visa approved, very good service obtained from MSD solicitors, highly recommended law firm. Very patient and responsive team. Client focused. Particular thanks to Izzah.

From Marie

9 December 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Marie,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at MSD Solicitors. Your recommendation means a lot to us, and we’re here if you need any further assistance in the future.

Wishing you all the best!
The MSD Solicitors Team.

Rated 5 out of 5 stars

Very professional quick efficient to…

Very professional quick efficient to respond my case was bit complex
Highly recommended tasnim very experienced !!

Arif Mithani
Thank you !!

30 November 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you for your kind words, Arif! We’re so glad to hear that Tasnim was able to assist with your case. Her experience and dedication truly make a difference, and we appreciate your recommendation. If you ever need further assistance, don't hesitate to reach out.

Thank you for choosing MSD Solicitors!

Rated 5 out of 5 stars

Tasnim

Tasnim was super helpful.
She worked on two different visa applications for myself and both were successful.

1 October 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Dan,

Thank you for the wonderful feedback! We are delighted to hear both the outcomes were successful and Tasnim was of great help. If you ever require any further assistance, please don't hesitate to reach out.

Kind regards,
MSD Solicitors.

Rated 5 out of 5 stars

A solicitor who knows what she’s doing

Working with Tasnim was a great pleasure. We had applied for EU settlement scheme to get my parents to the UK after they had to leave our homeland following a war.
We were very desperate having being rejected twice (although a solicitor was used) and were not very optimistic. She was very professional, replied promptly to any enquiries and quite supportive throughout the process. We applied on 5/11 and got the visas on 22/11!! I still can’t believe it and will finally be reunited with my family.

25 November 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Thank you so much for sharing your experience with us. We are overjoyed to hear that Tasnim could help you reunite with your family after such a challenging journey.

Congratulations on the visa approval, and we wish you all the best moving forward. Please don’t hesitate to reach out if you need any further assistance!

The MSD Solicitors Team.

Rated 5 out of 5 stars

Experience with Tasnim Shikdar

After being with another lawyer for more than 6 months and no progress, Tasnim personally was recommended to us. She is extremely knowledgeable and professional, needing less than 2 months from initial contact to a successful outcome. Highly recommended!

18 November 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Suha,

Thank you so much for your lovely feedback! We are thrilled to hear that Tasnim was able to assist you and deliver such a positive result in such a short time.

We deeply appreciate your recommendation and wish you all the best moving forward. Don’t hesitate to reach out if you need further assistance in the future!

Kind regards,
MSD Solicitors.

Rated 5 out of 5 stars

It has been Approved 🌷

When I first arrived in the United Kingdom, I was overwhelmed and uncertain about how to navigate the legal pathways to stay here with my family. Having fled the devastating war in Sudan, I faced immense confusion and a lack of guidance. My initial attempts to seek legal advice were discouraging—one solicitor in London bluntly told me that applying for a stay visa was nearly impossible, given that my spouse had just arrived in the country and lacked a source of income.

However, fate led us to Bradford, and I began reaching out to various immigration solicitors. Many required upfront payments just to hear my case. Then, thankfully, I received a call from MSD Solicitors. From that first conversation, your team treated me with respect and understanding, discussing my options in detail and explaining how you could help. You acknowledged the unique challenges of my case and proposed a creative and tailored approach. What stood out was your willingness to let me consider my decision without pressure, and all of this was offered through a free preliminary consultation.

From that point forward, you demonstrated remarkable dedication and professionalism. I am particularly grateful to you, Mr. Abdel Basit, for your tireless efforts, patience, and responsiveness. You consistently answered my many calls and emails, never making me feel like a burden. Your meticulous preparation and outstanding presentation of my case were instrumental in achieving this positive outcome.

Winning this case has changed my life and allowed me to remain with my family, safe and secure in the UK. I cannot thank you enough for your support, expertise, and determination. I will forever be grateful for the role you played in this pivotal moment of my life.

Please extend my heartfelt thanks to everyone at MSD Solicitors who contributed to this success. I will not hesitate to recommend your firm to anyone in need of immigration advice and support.

With deepest appreciation,

Kamal O Attia

21 November 2024
Unprompted review
MSD Solicitors logo

Reply from MSD Solicitors

Dear Kamal,

Thank you so much for your kind and moving words. We are deeply touched by your feedback and grateful for the opportunity to have supported you during such a critical time in your life. It means a great deal to us to know that our approach made a meaningful difference for you and your family.

We are proud of Abdul Basit and the entire team who worked tirelessly to ensure your case was handled with care and diligence. Your kind recognition of their dedication and professionalism is truly appreciated.

Thank you again for placing your trust in us, and for your willingness to recommend MSD Solicitors to others. We wish you and your family all the very best, and please don’t hesitate to reach out should you ever need further assistance in the future.

Wishing you all the best,
The MSD Solicitors Team.

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