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Mr Tyre Ltd - Leicester Reviews 

2,093
TrustScore 5 out of 5

4.8

477 Aylestone Rd, LE2 8TB Leicester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was the same as always. Friendly and helpful counter staff, excellent mechanics who show interest in the job they are doing and competative prices.

Rated 5 out of 5 stars

Pleasant welcome by the manager who was clearly prepared and addressed me by name. The tyre replacements addressed at the appointment time and works completed without problems. It was refreshing not... See more

Rated 5 out of 5 stars

I've used Mr Tyre (Aylestone Road) a few times now, and can't praise them highly enough! Yesterday morning, I came out to my car and it had a flat rear tyre. I managed to pump it up, and as it... See more

Rated 5 out of 5 stars

Excellent service from the team at Mr Tyre. They were polite, professional, and extremely helpful throughout. The work was completed to a high standard, and the time estimate provided was accurate,... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 477 Aylestone Rd, LE2 8TB, Leicester, England, United Kingdom

  • 441162833633

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,093)

9,606 reviews in the last 12 months

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Rated 2 out of 5 stars

Staff not helpful

I had booked an MOT and for my car to be dropped off at 08:30. I got there on time and handed over my keys. I had advised them I will be waiting for a taxi to drop me back off home and also asked for a phone charger. They did not have one ( my fault for not having my mobile charged) but I think all places should have chargers in case. I asked them to arrange a taxi incase my battery dies out and they were unwilling to do go. Again, my fault for not bringing my charger and for not charging my phone. They said they would call me when my car is ready. I had to contact them at 13:30 and was told my car had been ready since 09:30. Not happy

30 June 2026
Mr Tyre Ltd - Leicester logo

Reply from Mr Tyre Ltd - Leicester

Dear Harry,

Thank you for taking the time to leave your feedback.

We're sorry that your visit didn't meet your expectations.

With regard to the phone charger and taxi, while we're always happy to help customers where we can but we don't keep phone chargers, arranging a taxi at the very beginning of a working day when we have a high number of customers checking in for the day would negatively impacted the service we provide to others.

Regarding the completion of your MOT, we've reviewed our records. We informed you that the MOT would take approximately one hour to complete. Our call logs also indicate that you contacted us earlier than mentioned. While your vehicle may have been ready before you called, in a busy workshop we're not always able to contact every customer immediately after a vehicle is completed, particularly when several jobs finish around the same time. We do, however, make every effort to notify customers as soon as we're able.

We appreciate your feedback and will continue looking for ways to improve our communication with customers.

Kind regards
The Mr Tyre Team

Rated 1 out of 5 stars

I could've died...

I went to Mr Tyre to get three tyres replaced. They could only do two and and they could get the other one in for the next day which was fine. I drove away and realised my car was making an awful rumbling noise so I stopped and only drove it to the MOT the next day. The garage were very concerned when I came back for my car and they informed me that the tyre place hadn't secured my old front tyre again after taking it off. He said it could have been fatal for me and other drivers on the road... do not go here unless you want to risk your tyre flying off... and your life!

11 June 2026
Mr Tyre Ltd - Leicester logo

Reply from Mr Tyre Ltd - Leicester

Dear Emma,

We're very sorry to read about your experience and appreciate how concerning this must have been.

Safety is at the heart of everything we do, which is why we've already begun a full investigation into the concerns you've raised. As we've been able to identify the vehicle and the work carried out, we're reviewing all of the information available to us, including our workshop records and CCTV, to establish exactly what happened.

We take every safety concern seriously and are committed to understanding the facts. if you have anything further you would like to add to our investigation please contact us at customerservice@mrtyre.co.uk. Equally, we will be in touch once we have concluded our investigation

07/07/2026 Update

Dear Emma,

Following your review, we carried out a full investigation into the concerns you raised, as safety is our highest priority.

We have reviewed our workshop documentation together with our CCTV footage, which clearly shows your wheel being correctly refitted and the wheel nuts tightened using the correct procedure with a calibrated torque wrench before the vehicle left our premises.

Our records also show that the work was completed on 11 June, while the MOT inspection you refer to took place on 17 June, after the vehicle had covered approximately 10 miles.

Based on all of the information available to us, our investigation has not identified any evidence that your vehicle left our premises with an unsecured wheel.

Unfortunately, we are unable to publish or share CCTV footage digitally due to our obligations under data protection legislation. However, in the interests of transparency, we would be happy to arrange for you to visit the branch so that you can view the relevant footage with a member of our management team.

We take every allegation relating to vehicle safety extremely seriously. Had our investigation identified any failing in our procedures, we would have addressed it immediately. On this occasion, however, the evidence available does not support the conclusion that the wheel left our workshop unsecured.

If you would like to arrange a mutually convenient time to review the footage, please contact us at customerservice@mrtyre.co.uk.

Kind regards,
The Mr Tyre Team

Rated 5 out of 5 stars

Friendly

Friendly, polite and helpful staff as well as quick service to fix my car and get its MOT

25 June 2026

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