MrSite Reviews 

204
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic. I really didn't think I would be giving a 5* star review for Mr. Site given the old site builder & look of that, but the new platform ,think it's called omnibuilder is smart clean & looks... See more

Rated 5 out of 5 stars

Using MrSite has probably been the best experience I've ever had when using a Web Based organisation. Where most are absolutely useless MrSite stands head and shoulders above the rest. They offer an e... See more

Rated 5 out of 5 stars

I must say I have been pleasantly surprised & impressed by the helpfulness & response times from the people who have helped me over the weekend. No question has been a silly question & the offer of he... See more

Rated 5 out of 5 stars

I Have only been with mr site a couple of months now & even though I am a complete novice I have managed to build a stunning website if I get stuck or need help there customer support is second to... See more

Company details

  1. Website Designer

Information provided by various external sources

Build your own website with the UK's leading website builder. Get online within hours, no experience required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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1-star

No recent history of asking for reviews

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4.6

All reviews

(204)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Just a thank you........

Had Mr Site hosting my small independant labels (hobby) online website for a good while now. Problems are resolved very quickly(although there are very very few) and we always get a courteous reply to any queries. They are always contactable and open to suggestions and i look forward to staying with them for a good while.

21 July 2017
Unprompted review
Rated 4 out of 5 stars

I really do struggle with the online …

I really do struggle with the online instructions when using Mr Site especially since they migrated it for use with phones etc as they dont seem to refer to my site (!) However just had great help from my online chat with GeorgeSV in setting up my online shop. Many thanks!

20 July 2017
Unprompted review
Rated 5 out of 5 stars

AWESOME!

GREAT HELP! instantly and effortlessly! Thanks GeorgeSV at MrSite Live Help Center!

19 July 2017
Unprompted review
Rated 4 out of 5 stars

I can't get hold of anyone from mr site …

Thank god for Tom at mrsite

10 July 2017
Unprompted review
MrSite logo

Reply from MrSite

Hi Stephanie,

I'm sorry to hear were having issues getting in touch with us. I am our support manager has contacted you recently and helped you gain access to your account. Has everything been resolved for now?

Rated 1 out of 5 stars

Mr Site doesn't care about its customers?

I don't know how many more times I will hear the response "we're looking into it and your problems will be resolved soon " it's months since I've been able to use my my website. I hate to think how many sales and enquiries I have missed because I can't add new stock. I've been with mr site along time and it just gets worse.

10 July 2017
Unprompted review
MrSite logo

Reply from MrSite

Hi Mike,

I'm really sorry to hear you're having issues with your takeaway website builder. We'll be in touch to get these resolved for you today.

Rated 2 out of 5 stars

My Mr Site is just not working.The …

My Mr Site is just not working.The standard reply is that our Develpers are working on your problem !!
Two weeks later I still have the same problem.Whenever I wish to alter/add to a page i am logged out.
What am I to do ??
John Holt

19 June 2017
Unprompted review
MrSite logo

Reply from MrSite

Hi John,

I'm sorry to hear you're issue has still not been resolved. I'll get our team to get into contact with you asap to get this fixed for you. - Tom

Rated 2 out of 5 stars

Given Up waiting, moving providers ASAP

After more than ten years with Mr Site I'm sorry to say I'm moving providers. Nearly three weeks without a functioning Storefront is unacceptable. I was told last Monday that the site is now fixed and to check that it was working my end, only to find that the original problem of no functioning checkout, links not working, our logo missing and the mobile/tablet version has a completely different template, not to mention more than fifty images missing...whats going on? A real shame as the website when working looked good and worked well. Now I have the mammoth job of starting again.

8 June 2017
Unprompted review
MrSite logo

Reply from MrSite

Hi Liz,

I'm sorry to hear that you're having problems with your Storefront website. Our team will be in touch to look into this for you and get you back on track with your website. - Tom

Rated 2 out of 5 stars

So i decided to do a new website

So i decided to do a new website. I had used them before so went to them again. Things have changed. The person i spoke to through live chat to help me start up was great. He assured me i could do exactly what the old site could do so i paid my money. I even topped up my account within Mr Site as the man said i would be refunded if it didnt work. IT DIDNT WORK. THEY DIDNT REFUND ME. THE WEBSITE BUILDER COULD NOT DO WHAT I HAD DONE BEFORE (they changed the site saying is has the same and more options) IT DIDNT. I HAVE CANCELLED EVERYTHING AND THEY WOUKD NOT REFUND MY CREDIT. DONT USE. THERE ARE MUCH BETTER ONES OUT THERE FOR THE SAME PRICE. GOT BURNT ON THIS ONE. :(

12 May 2017
Unprompted review
Rated 5 out of 5 stars

Affordable easy solution even for total novices!

Having absolutely no idea what I am doing as regards web site building I now have a website that I love! Mr site makes it all so easy and their online chat support system is very good! Very affordable too! I also like having total control over my site and not having to go to a web developer everytime I want to change something.

9 May 2017
Unprompted review
Rated 5 out of 5 stars

Athanas B was extremely helpful and …

Athanas B was extremely helpful and most importantly patient with my lack of knowledge in website building. Thank you for your help, I hope not to need technical support again but if i do i know i will be well looked after.
Many thanks
Nath
Timeless Furniture

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Love it

Amazing prices, great customer service, and really helpful staff (Thanks Gabi)

1 April 2017
Unprompted review
Rated 5 out of 5 stars

Thankyou Mr Site

I must say I have been pleasantly surprised & impressed by the helpfulness & response times from the people who have helped me over the weekend. No question has been a silly question & the offer of help has been much appreciated! I'm not one to usually leave a review however I feel it's justly deserved. Well done Mr Site & thanks again ! I'll be recommending you to anyone looking to build a website . Thanks

13 March 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Mr. Site

Great looking website designs. Super easy to manage especially with the sterling customer service. Very happy Mr.Site user since way back!

8 March 2017
Unprompted review
Rated 5 out of 5 stars

Great support

I needed to update my site and got in touch with the support team via the Chat tool. Athanas was prompt and went above and beyond to answer my queries. It has been a pleasure interacting with Athanas and with a support team like this it makes it a pleasure to build your site with them.

7 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent support from Athanas

The online support is far superior to the telephone and he answered each of my (often stupid) questions so very pleased! Extremely courteous too.Thanks

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Very good support

I have had a mr site account for a long time, but had almost stopped using my website until now. I just had the most amazing support from a gentleman called Athanas. He was polite and would not go until all of my worries were delt with. He was in one word "AMAZING."

2 March 2017
Unprompted review

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