The a.i. bot was good. A few questions and answers and I was passed straight on to somebody who could help instead of going around in circles. The lady I got, Nyah, was very pleasant, she gave me mult... See more
Company replied
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Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
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Angry
I am currently waiting for a Live Chat agent now, BOOHOO still waiting about 2 hrs and 32mins.
I was frustrated with how long it took to get in contact with someone. I can't just sit by the phone and wait for hours for someone to tell me the promotion I received an email for has already been used a month ago and that's why I didn't receive my free spins twice.
Besides that...
I like the website sense of humour… I also really like the man in the bowtie and yeah, I’ve had a great gaming experience so far thank you!
Great casino with awesome bonuses and rewards, very helpful with any inquiries that I may and solve all issues that I may experience in a timely and polite manner there support and customer service team are kind and respectful.

Reply from Mrfortune
Fast withdrawals easy casino to use . How ever long wait times to talk to someone on live chat

Reply from Mrfortune
Withdrawal are dlow even with 247 support wasn't able to get ahold of anyone during chat sessions would wait over an 1hr but still no chat

Reply from Mrfortune
Excellent casino and Excellent customer service

Reply from Mrfortune
Never got my withdrawals.
Always had emails with excuses asking for more and more ridiculous info.
Stay away from this casino
In response to me "cancelling" my withdrawals it was always after a dead end e-mail about asking me for a photo of a card that I had already told them I lost!
They will do whatever they can to withhold your funds!
I repeat, STAY AWAY FROM THIS CASINO!
20bet.com is much better

Reply from Mrfortune
Very nice one of the best gambling sites out there

Reply from Mrfortune
Great chat team always there to help.. have all the best slot games great mixture

Reply from Mrfortune
PROS: Love it only site I gamble on an
CONS: took abit ages to awser mi request in customer support I guess

Reply from Mrfortune
I am apparently am a VIP at this casino. But I 100% do not feel it and i definitely do not receive free spins or bonuses regularly as they state I will as a VIP. They have the worst wait time for live chat. I am currently waiting for a Live Chat agent now, Woohoo finally 30mins later I have an agent named Ton. He is helpful but wait time shocking. This happens regularly, every time I contact live chat. It's ridiculous and
so frustrating. I also sent an email to
VIP support over 3 days ago and still I am waiting for a reply. Disgusting service. I really don't
know why I still play here. And
continuously listen to excuses over and over.

Reply from Mrfortune
Good casino fast response very helpful , pay takes 3 days

Reply from Mrfortune
Great casino very helpful in help chat and great odds of winning

Reply from Mrfortune
Lucia was super punctual at getting to my issue, very polite and sorted the issue so quick.. was very grateful. Love me some A+ online support!

Reply from Mrfortune
I was frustrated with how long it took to get in contact with someone. I can't just sit by the phone and wait for hours for someone to tell me the promotion I received an email for has already been used a month ago and that's why I didn't receive my free spins twice. Why would you email me a promotion I can't even use???? Wasted my money on a couple bullshit deposits for absolutely nothing

Reply from Mrfortune
There very understanding and never let ya down with free spins

Reply from Mrfortune
Awesome casino site. Free spins daily. Good wins easy deposits and alot of cool games

Reply from Mrfortune
Good casino alright slot games good promotions and login free spins if regular player

Reply from Mrfortune
Great casino with awesome bonuses and rewards, very helpful with any inquiries that I may and solve all issues that I may experience in a timely and polite manner there support and customer service team are kind and respectful.
Highly recommended from me

Reply from Mrfortune
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