The a.i. bot was good. A few questions and answers and I was passed straight on to somebody who could help instead of going around in circles. The lady I got, Nyah, was very pleasant, she gave me mult... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Awesome casino , superb winning streaks didn't know I was gonna cash out so good! I'm highly recommending this casino, they give you pure entertainment and great graphics , super smooth awesome custom... See more
Company replied
Awesome casino, had issues logging in account blocked for no reason etc, all sorted in 5mins super stoked back in business!! Thank you!
Company replied
The range of games amazing as all sites that are linked to MrFortune. Online support is fast and responsive to all needs. Minimum bets with big wins and fast turn around on withdrawal.
Company replied
Company details
About Mrfortune
Written by the company
Welcome to the epitome of online casino luxury and elegance. Step into a world where opulence meets excitement at our prestigious virtual establishment. Here at our Mr Fortune Casino, we don't just offer games, we provide an experience where you can feel the richness of every spin, the elegance of every deal, and the thrill of every moment.
Our incredible promotions are designed to make you feel like a high roller from the very beginning. Enjoy the sensation of wealth as you indulge in free spins, bask in bonuses, and revel in rewards that are second to none. Your journey to opulence begins with us.
Dive into a world of gaming variety that caters to every taste and preference. From classic table games to cutting-edge slots, we offer an extensive selection that will satisfy even the most discerning player. With each game, you'll be immersed in an atmosphere of luxury and grandeur.
For those seeking to compete at the highest level, our phenomenal tournaments are the pinnacle of class and competition. Test your skills against the best and relish the opportunity to claim your place in the winner's circle.
Unlock the doors to our classy VIP program, where you'll be treated like royalty. Enjoy personalized service, exclusive rewards, and privileges that will make you feel like a true casino aristocrat.
Our commitment to excellence extends to our customer support team, known for their reliability and responsible attitude. Rest assured that you're in good hands, with assistance available around the clock to address any concerns or queries.
At Mr Fortune Casino, we provide you with the remarkable opportunity to feel wealthy, pampered, and truly indulged. Visit Mr. Fortune Casino to indulge in a stylish and pleasurable gaming experience like no other.
In conclusion, seize the opportunity to embrace the best online casino experience and elevate yourself to the top.
Our incredible promotions are designed to make you feel like a high roller from the very beginning. Enjoy the sensation of wealth as you indulge in free spins, bask in bonuses, and revel in rewards that are second to none. Your journey to opulence begins with us.
Dive into a world of gaming variety that caters to every taste and preference. From classic table games to cutting-edge slots, we offer an extensive selection that will satisfy even the most discerning player. With each game, you'll be immersed in an atmosphere of luxury and grandeur.
For those seeking to compete at the highest level, our phenomenal tournaments are the pinnacle of class and competition. Test your skills against the best and relish the opportunity to claim your place in the winner's circle.
Unlock the doors to our classy VIP program, where you'll be treated like royalty. Enjoy personalized service, exclusive rewards, and privileges that will make you feel like a true casino aristocrat.
Our commitment to excellence extends to our customer support team, known for their reliability and responsible attitude. Rest assured that you're in good hands, with assistance available around the clock to address any concerns or queries.
At Mr Fortune Casino, we provide you with the remarkable opportunity to feel wealthy, pampered, and truly indulged. Visit Mr. Fortune Casino to indulge in a stylish and pleasurable gaming experience like no other.
In conclusion, seize the opportunity to embrace the best online casino experience and elevate yourself to the top.
Step into the world of sheer class and elegance at Mr Fortune Casino, where everyday is a celebration of joy!
Written by the company
- Get ready for daily excitement and happiness, making your gaming truly special.
- Don't miss your chance to revel in the Mr Fortune experience. Join us today and discover a world of elegance and fun!
Contact info
Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
- support@mrfortune.com
- www.mrfortune.com
4.1
Great
589 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff as always
Very good awesome helpful staff that are quick to sort any issues and ofc customer satisfaction.
Thanks guys
25 February 2025
Reply from Mrfortune
Thank you so much for your feedback!
We really appreciate it!
Reply from Mrfortune
Thank you so much for your feedback!
We really appreciate it!
5***** STAR SERVICE (live chat )
CUSTOMER SUPPORT was 5 star service . Offering me an excellent promo to suit what i would like as i had already used my other awesome deposit bonuses . THANKU AVA for your hospitality polite happy n positive energy . For taking the time to look after me as an individual n find the best promo u could offer me . Mr Fortune is very fortunate to have such staff team working for him and we the players are very luck aswel . ( AVA 5 STAR SERVICE )
18 February 2025
Unprompted review
Reply from Mrfortune
We appreciate your kind words and are thrilled to hear about your positive experience with our customer support! It's wonderful to know that you felt valued and received the assistance you needed. We strive to provide exceptional service to all our players, and your feedback motivates us to continue delivering the best possible experience. Happy gaming!
Reply from Mrfortune
Thank you for your 5-star review! We're thrilled to hear that you had a great experience with our service. If you ever need anything, we're always here to help. Enjoy your time at our casino, and best of luck!
mr fortune is great also csr are kind…
mr fortune is great also csr are kind and always willing to help especially csr ashley who help me to replace the game on my free spins .. keep it up ! thanks !
17 February 2025
Unprompted review
Reply from Mrfortune
Thank you for your feedback!
We truly appreciate you taking the time to share your positive experience with our services. It's always wonderful to hear from satisfied customers like you who recognize the efforts of our customer service representatives. We strive to provide the best possible support and assistance, and it’s fantastic to know that Ashley was able to help you with your free spins and game replacement. Our team is dedicated to ensuring that every interaction is friendly and efficient, and it sounds like they hit the mark in your case!
We are committed to maintaining a high standard of service, and your kind words motivate us to keep improving. If you have any more suggestions or if there's anything else we can assist you with in the future, please don’t hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again soon. Thank you once again for your support and for being part of the Mr. Fortune community!
This is the worse platform to…
This is the worse platform to communicate with & if you use deposit bonus then make sure you understand. Roughly $20 with 150 % bonuses is going to cost you nearly $3700 that including using the $20 you deposited. Same for bcasino, Mr fortune, galactic wins, boo casino they are all one. It's not been one day bad example it's been months of it
13 February 2025
Unprompted review
Reply from Mrfortune
We appreciate your feedback and understand that wagering requirements can sometimes be confusing. Our bonus terms, including wagering conditions, are clearly outlined before activation to ensure transparency. It’s important to review these terms to understand how bonuses work before playing.
We also checked our records and could not find any withdrawal activity on your account. If you have any specific concerns regarding your gameplay or account activity, we’d be happy to assist—please reach out to our support team directly so we can help clarify any issues.
Our goal is to provide a fair and enjoyable gaming experience, and we encourage all players to play responsibly.
easy to use casino
easy to use casino, with great offers and bonusses
10 February 2025
Unprompted review
Reply from Mrfortune
Thank you for your kind words! We're thrilled to hear you're enjoying our casino and appreciate your feedback on our offers and bonuses. Happy gaming!
Good games ok
9 February 2025
Reply from Mrfortune
Thank you for your 5-star review! We're glad to hear you're enjoying the games. If there's anything we can do to take your experience from "OK" to "amazing," feel free to let us know—we're always looking to improve! Happy gaming and best of luck!
Reply from Mrfortune
Thank you for taking the time to share your feedback. We’re sorry to hear that our free spins haven’t quite met your expectations. We’re constantly reviewing our offers to create a more engaging experience for our players, so please keep an eye on our promotions page for upcoming deals and bonuses. If you have any further suggestions or need assistance, feel free to reach out to our customer support team—we’re here to help!
Service was great helpful and not cut…
Service was great helpful and not cut throat like some others.
Do fins that when being transferred from bot to agent takes awhile and sometimes I'm logged out and forgotten and have to return to start over. But 8therwisr great.
31 January 2025
Unprompted review
Reply from Mrfortune
Thank you for your 4-star review and for sharing your experience! We're glad to hear that you found our service helpful and welcoming. We understand that the transfer from bot to agent can sometimes take longer than expected, and we truly appreciate your patience. Your feedback is valuable, and we will continue working on improving response times to make the process smoother. If you ever need assistance, don't hesitate to reach out. Happy gaming!
Awesome customer service 5 stars.
30 January 2025
Unprompted review
Reply from Mrfortune
Thank you for your fantastic 5-star review! We're thrilled to hear that you had an awesome experience with our customer service. Our team is always here to help, and we truly appreciate your support. Wishing you the best of luck!
Endless amounts of fun to be had
I enjoy the variety of games and the monthly promotions are terrific also. I love login rewards programme too, all of these make it a fun and enjoyable casino to participate in your favourite games tournaments or via Promotions or VIP bonuses as there is always bonuses to be found available to you, I enjoy playing at Mr Fortune Casino
27 January 2025
Reply from Mrfortune
Thank you for your wonderful 4-star review! We're delighted to hear that you’re enjoying our game variety, monthly promotions, and rewards. We love creating a fun and rewarding experience for our players, and it’s great to know that you’re having a fantastic time at MrFortune! If there’s anything we can do to make your experience even better, feel free to let us know. Wishing you lots of luck!
The support team is always helpfull in…
The support team is always helpfull in every aspect , every time help is needed .
28 January 2025
Reply from Mrfortune
Thank you so much for your 5-star review! We're thrilled to hear that our support team has been able to assist you consistently. Your kind words mean a lot to us. If you ever need anything, we're always here for you. Enjoy your time at the casino and best of luck!
Some great some not customer service…
Some great some not customer service very slow n waiting for hours. Plus when issue ain't resolved or fs ain't sorted to credit etc etc never get a good result half the time let alone compensation for waiting so long
8 January 2025
Reply from Mrfortune
Thank you for your honest feedback. We’re sorry to hear that your experience with our customer service hasn’t always met your expectations. We strive to provide fast and efficient support, and we understand how frustrating long wait times and unresolved issues can be. Your feedback is valuable, and we’ll use it to improve our service. If you need anything, we are here to help.
Reply from Mrfortune
Thank you for your review! We're delighted to hear that you consider us the best online casino to play at. Your support means a lot to us, and we're always working to make your experience even better. If there's anything we can do to earn that fifth star, feel free to let us know. Enjoy your time with us, and best of luck!
in Oct 2024 I won 1k in a Tournament
in Oct 2024 I won 1k in a Tournament. I actually won over 1500 $ altogether. After numerous attempts to contact the company and using the only option available on the website (chat) I was not assisted.
Eventually after independent research and finding out the best method of contacting them I found that “they” have not been helpful and haven’t given me a refund of my winnings.
After reading the Ts & Cs I have been within the rules of the game and I am not sure what is taking the “investigation” process such a lengthy time to make a determination.
Regarding other games played I had won $4-500+
I was told I forfeited 400$ because I had exceeded the 10% wagering requirement. Which is questionable and as for the 1k winnings from the Tournament.,
Today’s date is 26/1/2025, I am still waiting for them to reply back and tell me I have a refund that is well overdue.
This is an absolute scam and I am not going to let them get away with it.
I will not promote this casino provider or any of its associates and it is my opinion that they should be punished and terminated immediately for their conduct.
Unfortunately I have seen online that the exact same issue has happened to others in New Zealand.
Shame on Mr Fortune and Malta
21 October 2024
Unprompted review
Reply from Mrfortune
Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced. After reviewing our records, we found no participation in a Tournament, however it appears that the winnings you’re referring to were from a deposit bonus play. During the processing of your last withdrawal, you were duly informed that you breached the bonus terms by exceeding the maximum allowed bet, which resulted in the voiding of your winnings. If you require any further clarification or assistance, please reach out to us at support@mrfortune.com and we will be happy to help.
Reply from Mrfortune
Hey there, thank you for choosing Mr fortune, we are glad that you received a nice service from Darline 😍
It would get 5 start if it didn't take…
It would get 5 start if it didn't take 30mins for a real person to respond and an hour for my bonus issue to be resolved. I am grateful that someone did respond though. I have had issues with the sister sites of this casino not responding even after waiting 3 hours!!! So thanks for being faster on this site and for resolving my issue
26 January 2025
Unprompted review
Reply from Mrfortune
Hey dear, let me apologize for the delay of our answers, some days players are showing us more love than usual, which causes the according delays 😇 but still we are glad that you are enjoying our site <3
The wait time was really long but…
The wait time was really long but overall a good outcome
25 January 2025
Unprompted review
Reply from Mrfortune
Thank you for your feedback! We’re glad to hear the outcome was positive, though we apologize for the long wait time you experienced. We’re always working to improve our service, and your comments help us in that process. We hope to make your next experience even better!
honestly💯🫡 trust it .
honestly trust it .. 10 k . cashed .... spent .... now needing more 😁
11 December 2024
Unprompted review
Reply from Mrfortune
Congratulations on your winnings again, Velvett! 🎉
That's amazing! Keep up the great work!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.