I've only used MPB three times since joining their mailing list a couple of weeks ago but have been really pleased with the condition of the Canon flash, filter and camera bag I've bought. Postage v... See more
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Company details
About MPB
Written by the company
We transform the way that people buy, sell and trade used photo and video kit.
MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.
We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.
We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.
Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.
Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.
mpb.com
Written by the company
- Warranty included
- All used gear is covered by MPB's free warranty.
- Free Collection
- We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.
Contact info
64 Ship Street, BN1 1AE, Brighton, United Kingdom
- www.mpb.com
Replied to 92% of negative reviews
Typically replies within 48 hours
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Excellent experience selling camera…
Excellent experience selling camera gear. Really easy to register items and get immediate quote. Quote offered was very fair. Brilliant communication from them throughout the process. Really impressed that they increased offer once they received my items and checked them over. Money was in my account within a couple of hours of me accepting increased offer. Would definitely use this company again and recommend to others.
Quality suppliers
Quality suppliers, speedy service plus eco packaging. They provide quality goods and I rarely look elsewhere. I trust their service.
Prompt delivery and information about…
Prompt delivery and information about ordering and goods purchased, condition description and quality control is of very high standards
Ist easy to use and there is a lot of…
Ist easy to use and there is a lot of info on the stuff you wanna buy. Would definitely use this service again:)
I've only used MPB three times since…
I've only used MPB three times since joining their mailing list a couple of weeks ago but have been really pleased with the condition of the Canon flash, filter and camera bag I've bought.
Postage via their DPD Next Day has been just that............so far all next day, even a Friday purchase that was expected on Monday was delivered on Saturday............top service, delivery and communications throughout, so definitely ⭐⭐⭐⭐⭐
Excellent quality and delivery times
Quality of the gear purchased was excellent and the service delivery times have vastly improved towards my last purchases last year.
Ordering was simple
Ordering was simple and everything arrived on schedule. The packaging was recyclable, which was a bonus.
After receiving a quote
After receiving a quote, I sent in my camera. They received the camera in good time, and informed straight away. They then sent an email indicating they will evaluate the camera and give me a final price quote. A couple of days later I received an email indicating they will not be buying it. No reason given in the email. Later I saw that they had indicated that it had an "error code".. No explanation of what the error code was. The camera I sent was in perfect operating order, and I received it back in perfect operating order. No error codes or any other problems.. I can only conclude that they didn't need another model of my camera in their stock.. Then why give me a quote, and ask me to send it to them... I took the risk, and they wasted my time. Better to find a local shop that deals in secondhand cameras. I no longer can trust MPB, nor should you.

Reply from MPB
MPB is the best place to buy used camera gear
Excellent experience, 1st time buy from MPB, got a brilliant deal on a used Canon 80D with Sigma 18-200mm lens. I called MPB for extra advice and the operator was fantastic, very informative and helpful.
Next time I need more camera gear, MPB will be the 1st place I check.
Excellent and quick customer service
I have sold and bought from Mpb before and can say that on my most recent purchase I made an error on checkout - but rest assured the personal touch from Mpb put my mind at rest and especially from sales contact Sam, who responded quickly to resolve the issue - now the happy owner of a quality lens that’s fits my mirrorless camera - Thank you
Best place to get quality used gear
Best place to get quality used gear. Generally the best prices, highest range and super reliable shipping. Have used many times to buy camera equipment and never been disappointed.
I’ve always had a great experience
I’ve always had a great experience with MPB, whether buying or selling gear. Even when I wasn’t satisfied with an item, the return and refund process went smoothly.
Fantastic Service
Fantastic, fast and communicated well via emails on my quote. Definitely recommend!
... customer service has shut down ...
I have shopped at MPB several times before, and they have always impressed me.HOWEVER, something must have gone wrong over there. This time, I am very disappointed.I purchased two items and ordered Express delivery, which they promise will arrive within 1–2 business days. A week later, the package has not even been shipped yet. Unfortunately, I cannot wait any longer and have been forced to make other arrangements.Consequently, I have written to them both via email and multiple times through their chat to cancel my purchase, but I am receiving no reply. It is as if their customer service has shut down completely. The money (a relatively large amount for me) is still pending/authorized on my account.Not good enough.

Reply from MPB
Untrustworthy descriptions. Avoid.
I purchased a lens from MPB. The description listed all the items included. Among the listed items was the original packaging and documentation. When I received the lens those items were not included. I reached out to support and they claimed those items were not in the listing. I sent them a screenshot clearly showing that they were indeed listed. Support simply shrugged, told me the didn't have them and to go away. Don't trust the listings. Don't trust the company. You would get more accurate listing and better buyer protections at an auction site. Go elsewhere

Reply from MPB
The lens got here quickly even with…
The lens got here quickly even with standard shipping. It wasn't like new, it was brand new. A great experience. Highly recommend MPB.
Lens I needed
Well, the description of the item, was right on. Excellent condition, well protect while being shipped to my homeŕ
Always a trusted seller
Great quality, hassle free service, prompt delivery
I cannot fault the whole procedure from…
I cannot fault the whole procedure from beginning to end. They took a little longer than expected to value my gear but kept me informed. The final offer was slightly higher than originally indicated and payment was by return, and really quick, excellent all round. Will definitely use again and highly recommend them.
Wouldn't hesitate to do business with MPH.COM
I sold a couple of lenses to MPB and it was a pleasurable experience. Not only was their quote better than their competitors, but, they quickly sent a pre-paid label, kept me informed of the process and offered a higher purchase price after receiving and reviewing the equipment. Best of all, they electronically placed the money in my checking account. Wouldn't hesitate to do business with them again.
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