Motors.co.uk Reviews 

1,233
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform extremely easy to use, deeply appreciating the clear search options and detailed filters designed to narrow down choices. Many users also mention that the customer service staff is very helpful, polite, and the vehicle selections are exceptionally great. Though some reviewers were not happy with certain technical aspects of the platform. Some people experienced frustrating difficulties with the website filters resetting or encountered awkward search navigation issues. Others mentioned encountering unexpected mechanical problems with vehicles bought through linked sellers or dealing with complex dealership onboarding processes.

What people talk about most

Website

People report ambiguous experiences with website features and usability. Reviewers praise the clear search... See more

User experience

Consumers find user experience to be largely positive, highlighting how easy the platform is to navigate and... See more

Product

Customers had ambiguous experiences with product, noting both positive aspects and severe issues. Some... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely helpful, friendly, and... See more

Service

Clients share ambiguous opinions on service. While some reviewers experienced good, fast, and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good selection of vehicles, slightly disappointing on filters, if you have selected manufacturer or brand then select fuel electric /petrol hybrid you the have to reselect brand again.

Company replied

Rated 4 out of 5 stars

Exper I had with your site was very good helped me find the car I was looking for so thank you very much

Company replied

Rated 5 out of 5 stars

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would def... See more

Company replied

Rated 5 out of 5 stars

An excellent website to find your next car. Search options were clear, the filters allowed you to drill down to the exact vehicle you’re looking for, and the mileage filter allows you to view only tho... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

With history-checked cars and innovative search options, there are many ways Motors.co.uk can help you to find your next vehicle. We list a wide range of used cars for sale from trusted local dealers, so you can be confident of finding the right car for you.

Need help finding your next car?

Written by the company

At Motors.co.uk we are committed to helping car buyers find the right vehicle to suit their needs. Our dedicated Advice and Reviews sections has all the information you need about vehicles you're interested in buying, as well as top tips for looking after your next purchase.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(1,233)

121 reviews in the last 12 months

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Rated 1 out of 5 stars

Waiting still from October 2025 for repair under warranty when car was sold to me faulty

Waiting still from October 2025 for a faulty handbrake repair which was supposed to be under warranty for three months. Methley Road Car Sales - Mark promised he would sort this out and never has. He has since blocked me and sold me a faulty car. Very unhappy customer

9 October 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Adele,

Thank you for your review.

We are genuinely sorry for the experience you've had. We take such matters seriously and are committed to preventing similar issues in the future.

We want to assure you that we hold our dealers to high standards of fairness and compliance with applicable laws. Your email has been logged against the dealer account, and I have raised an internal investigation with the Trust & Safety Team, rest assured we will take appropriate actions on our end.

We urge you to contact us at consumer.support@motors.co.uk with more details so we can look into this further.

Thanks,

Motors team

Rated 5 out of 5 stars

Very easy to use.

Very easy to use.
I was able to find what i was looking for very quickly

28 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Danny,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Help me a lot in searching for my new…

Help me a lot in searching for my new car, gave me plenty of options, and very informative.

25 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Gary,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Prompt response following enquiry

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would definitely recommend

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi W Coxon,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Found what I was looking for really easy

Found what I was looking for really easy

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Carl,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

I can see all the car's I am looking…

I can see all the car's I am looking for and and so easy to use, and I can get to know all about the car's,I have had no problems with using the app

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Michael,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

Every blooming page a giant advert…

Every blooming page a giant advert covers 3/4 of the page, it's absolutely useless. No matter how many times you report it as "ad covers content" "ad is inappropriate" "ad is irrelevant" "seen to many times", they say thanks that helps we won't show you it again.
Then low and behold on the next page, the same advert.
Makes it near impossible to view cars and the content of the description .

23 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Siorsid,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

We'll ensure your feedback is passed to the relevant team.

Thanks,

The team at MOTORS

Rated 1 out of 5 stars

Rubbish Site!!!

Rubbish Site!!!
I wanted to check out my next possible car on Motors.co.uk But I was surprised to see Temu advertising Ladies dresses!!!!
Make your mind up on whether you want to sell Cars & Dresses!!!

22 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Steve,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

We'll ensure your feedback is passed to the relevant team.

Thanks,

The team at MOTORS

Rated 5 out of 5 stars

A positive and informative

The car dealer contacted me and answered my enquiries.
And was very helpful.
I intend in contacting the dealer soon.

15 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Alan,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Super easy and user friendly site

Super easy and user friendly site

10 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Udaya,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Great informative website

Great informative website

7 February 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Neil,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

Lots of choice of cars

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Hazel,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Looking for a c class good selection

Looking for a c class good selection

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Jeff,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Always look at Motors.co.uk

Always look at Motors.co.uk,
Very good source of information

31 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Mr Davies,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Excellent detail of cars available

Excellent detail of cars available, good range to choose from, just need to make up my mind which one to go for!

30 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tim,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

The person I spoke to was friendly and…

The person I spoke to was friendly and polite,he made the process easy and explained everything from start to finish.
Did a great job,many thanks.

29 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi David,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Just looking

Just looking
Lots of cars in my price range emailed other got straight back to me

28 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Bridget,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very easy to use

Very easy to use. A lot of options to use to narrow your search.
Always keeps me up todate

25 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tracy,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

I was looking for a new vehicle and…

I was looking for a new vehicle and Motors found one that I liked.

20 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Kelsay,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

The worst experience when searching for…

The worst experience when searching for a car online. Constant ad pop ups ruin the viewing. Even with an Ad blocker. If only you could learn from Autotrader

17 January 2026
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tony,

Thank you for your feedback, I have passed this on to the development team.

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

Thanks,

MOTORS Consumer Support Team

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