easy to process online. Its been a while since I took insurance out with with Motorcycle Direct and there seems to be so many more add on's this year its become a minefield of extras.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good price.Everything was very straitforward. The only problem I had was when trying to print my certificate. The background would print but not the text. I did overcome this in the end by making a sc... See more
Company replied
Not a bad experience, eny questions you have to go through a chat box no direct phone line but that was ok.
Company replied
Chose because of reasonable price. Doesn't start for 3 weeks. Hopefully will never need to claim.
Company replied
Company details
About MotorCycle Direct
Written by the company
MotorCycle Direct was founded in 1997, with the aim of providing bike and scooter insurance solutions. The company was formed out of a commitment to offer the best service at competitive prices to riders in the UK.
We have built up an extensive knowledge of the UK's motorcycle industry together with a comprehensive understanding of bike insurance. By building relationships with the UK's major insurers we are able to find the best quotes whilst retaining our independence and expertise to offer customers the products they need.
Naturally, this type of industry knowledge and extensive coverage means we cater for most models on the market, and we are also able to offer a service that fits the individual biker. MotorCycle Direct was born out of an enthusiasm for bikes and our success rests on getting this across to our customers - whatever bike they ride. VISIT WEBSITE
Contact info
Midland Way, BS35 2JX, Thornbury, United Kingdom
- www.motorcycledirect.co.uk
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Easy to follow and set up and very good…
Easy to follow and set up and very good value for money
15 January 2026
Reply from MotorCycle Direct
Hi William
Thanks for the great feedback about our website being easy to follow and we are glad that you are happy with the price of our product.
MotorCycle Direct
Unapologetic and no patience to…
Unapologetic and no patience to actually talk through what has happened. Over messages but can tell the tone was didn’t care and couldn’t be bothered. Will avoid using motorcycle direct in future and will tell all my friends and family the same. On top of this, to renew I’m looking at doubling my premium this year!!! Wtf!!!
15 January 2026
Unprompted review
Reply from MotorCycle Direct
Hi
Please could you contact us via our live chat facility so that we may look into this for you, as this review does not supply any contact details or name.
http://www.motorcycledirect.co.uk/contact
Many thanks
MotorCycle Direct
Very straightforward process with good…
Very straightforward process with good support.
14 January 2026
Reply from MotorCycle Direct
Hi Jonathan
Thanks for the great feedback, We have passed on your comments about the great support to the agent involved.
Ride safe!
MotorCycle Direct
Once all details had been logged the…
Once all details had been logged the results came very quickly
13 January 2026
Reply from MotorCycle Direct
Hi Wayne
Thanks for the feedback, we are glad that you found our website so easy to navigate, and you got the result you were looking for.
MotorCycle Direct
Reply from MotorCycle Direct
Hi Patrick
Thanks for the positive feedback on our website.
Ride safe!
MotorCycle Direct
excellent experience
13 January 2026
Reply from MotorCycle Direct
Hi
Thanks for the great feedback!
MotorCycle Direct
Reply from MotorCycle Direct
Hi Paul
It is great to hear you found the process so straight forward, thanks for the feedback!
MotorCycle Direct
Excellent value-for-money.
12 January 2026
Reply from MotorCycle Direct
Hi Brian
Thanks for the 5 star review, we are glad that you are happy with the price of our product.
Rise Safe & we will be here if you need us!
MotorCycle Direct
New customer
Too many companies with too many hidden costs until the end when they have grabbed your attention and wasted your time but not with MotorCycle Direct
Good price with the extras I wanted and I didn’t have any major problems negotiating the website or making a purchase
13 January 2026
Reply from MotorCycle Direct
Hi Antony
It's great to hear that you’ve had a good experience, and thanks for the great feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Good quote and competitive price
Good quote and competitive price. Helmet and leather cover was a must and breakdown was a welcome addition.
11 January 2026
Reply from MotorCycle Direct
Hi Jason
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Reply from MotorCycle Direct
Hi Richard
Thanks for the review and feedback, it is great to hear that you found it so easy to set up your policy with us.
MotorCycle Direct
Very good service even better on…
Very good service even better on quotation, definitely recommend to anyone wanting to insure their motorcycle. Thank you
11 January 2026
Reply from MotorCycle Direct
Hi Mr Wilson
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, and thanks for the recommendation! Ride safe & we’ll be here if you need us!
MotorCycle Direct
Motorcycle direct insurance
Easy to contact via chat and pay for policy online, they also beat Bennetts renewal quote by £20 for the same cover.
12 January 2026
Reply from MotorCycle Direct
Hi
It's great to hear that you’ve had a good experience, thanks for the feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Reply from MotorCycle Direct
Hi Paul
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Easy to organise bike insurance
10 January 2026
Reply from MotorCycle Direct
HI Terry
Thanks for the great feedback, we are glad that you found it so easy to organise your bike insurance with us.
MotorCycle Direct
Reply from MotorCycle Direct
HI
Thanks for the great feedback about our website, and we are happy to hear that you are happy with the price of our product.
Ride safe!
MotorCycle Direct
Brilliant quote best value with all the…
Brilliant quote best value with all the extra things included
10 January 2026
Reply from MotorCycle Direct
Hi Andrew
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, including the optional extras that you have on your policy. We hope we continue to impress!
MotorCycle Direct
Easy Bike Insurance
Straightforward operation to insure the bike even for an 80yr old like me. Online chat system also worked well.
9 January 2026
Reply from MotorCycle Direct
Hi Mr McGregor
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you found it so easy to insure your bike with us. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Reply from MotorCycle Direct
Hi Linda
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
MotorCycle Direct
Reply from MotorCycle Direct
Hi Jonathan
Thanks for the 5-stars! We’re pleased you enjoyed our products & services.
Thank you!
MotorCycle Direct
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