moto-tyres.co.uk Reviews 

807
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was told my order would take 2 to 3 days for delivery. That moved to 6 days. The bike tyre was sent from a supplier in Germany to a DPD depot in Germany. Where it remained for 19 days. Before, for a... See more

Rated 1 out of 5 stars

Ordered a tyre supposedly from a uk company so expecting a fairly quick delivery. Eventually got a tracking number but showed the item was in Germany. A week later still no update on the tracking inf... See more

Rated 1 out of 5 stars

I really wish that I had read the reviews before placing my order. The company lacks transparency completely, and I am not sure how they could operate under these terms all the way from Germany. T... See more

Rated 1 out of 5 stars

This company takes an order for your tyre, but they seem to have no "influence" or control over the "warehouse" which they claim has it in stock or actually getting it delivered. I have been waiting 6... See more

Company details

  1. Tire Shop
  2. Motorcycle Shop

About moto-tyres.co.uk

Written by the company

Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.

Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.

Our selection covers an unparalleled range in the following categories:

Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.

Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.

Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.

You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.

Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

807 reviews

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No recent history of asking for reviews

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1.5

All reviews

(807)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended….

Easy to navigate website and ordering was simple and straightforward. Secure payment system and tyres delivered on time.

Fantastic customer service and unbeatable prices.

Tyres delivered within 7 working days.

I’m part of a riding club and have recommended mototyres.co.uk to the other members.

I’m more than happy with the service I received and can’t thank the team at moto tyres enough! Highly recommended!

9 February 2024
Rated 5 out of 5 stars

Timely Email

Timely Email, reminded me that another good deal on a Michelin tyre for my Harley was just at the right time, I got tyre-delivered quickly, and now I need to get a new front wheel, as my old one was damaged in accident last year.

27 December 2023
Rated 5 out of 5 stars

Great service

Great service. I’ve been purchasing my motorcycle tyres from Moto-Tyres for some time now and always had quick and efficient service. Delivery is usually within a couple of days via a reputable courier. Would definitely recommend.

12 September 2023
Rated 1 out of 5 stars

Beyond terrible customer service.

While trying to place an order I encountered an issue with the amount of available characters for my address (There was enough space for a house number and a street name. My building name & number conflict with the street of the same name, it's important to be specific or stuff often goes missing ).

I called their support and was told repeatedly to "make it shorter it in some way". While trying to explain the issue I was talked over repeatedly. The rep appeared to find it funny, and said "What am I to do?" without even pausing for a suggestion.

10 July 2023
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Customer,

Thank you for your review.

We are very sorry to hear you have reason to complain about the quality of our service. For further assistance, please send us your order RD number.

Thank you.

Your mytyres.co.uk Team

Rated 2 out of 5 stars

Delivery times too long

Tyres were listed as available but took 10 days to be delivered.

11 May 2023
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr/Ms,

Thank you for your review.

We would like to inform you that unfortunately your goods were held up by customs which caused the delay. We are sorry for any issues this might have caused.

Your mytyres.co.uk team.

Rated 3 out of 5 stars

The guys done ok

The guys done ok. My only annoyance was that once my tyre was ordered,they seemed to leave it to me to deal with DPD. And as my tyre came from Germany.,it was a right butt ache. Try a different courier and the reviews will get more positive.

2 March 2023
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Lambourne,

Thank you for your review.

We have not received any correspondence or requests in regards to your order. In case you require assistance, please contact us by e-mail, chat or on 08081891233.

Thank you.

Your mytyres.co.uk Team

Rated 4 out of 5 stars

VFR Dunlop tyres

Tyres arrived 2 days earlier than originally quoted, best price I could find, just wish they had an email address that you can contact in case of query. The email you get when the order has been placed is a "no reply" type and the phone number just connects you to a robot who says his name is James.. All in all though, can't moan too much as they deliver on time or sooner and the prices are good.

28 January 2023
Unprompted review
Rated 2 out of 5 stars

Wish i had red the reviews before

Wish i had red the reviews before! As others have said it is NOT a uk co. The address would have you belive otherwise! They are just an agent with an office in witney. The tyre did not arrive when they indicated.I could'nt speak on the phone as the wait was soo long. I sent an e mail and said i would want my money back if tyre did not arrive this week. They said it was in customs, which i could see from the tracking...supposedly from 7th oct to 17th butthen another 2 days. it was eventually delivered, but i would not buy from them again.

20 October 2022
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Hayes,

Thank you for your review.

Please be advised that as an international company we have depots all over Europe, as well as in the UK. We are truly sorry that you have received your order with a 2 day delay.

We hope this unfortunate situation will not prevent you from doing business with us again in the future and that this way you will give us the opportunity to improve your opinion on our company.

Your mytyres.co.uk Team

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